My laptop has better performance when it's power is plugged out

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  • Chunk
    PCHF Member
    • May 2024
    • 11

    #1

    My laptop has better performance when it's power is plugged out

    I have a rather strange problem where my laptop runs better when it’s plugged out. When my laptop is plugged in it looks like it shafts my RAM usage and I have no idea what to do about it

  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    What things have you tried to make it work ?

    @Bruce @PeterOz

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      For testing purposes - disconnect D:\ drive, and C:\ is down to 10% free so cleanup that drive with either CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command.
      Also, check the HP website for an update to your 5 year old BIOS firmware, maybe they have released a fix if this is a known issue.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        I can’t add anymore to the above.

        Comment

        • Chunk
          PCHF Member
          • May 2024
          • 11

          #5
          Originally posted by Bruce
          For testing purposes - disconnect D:\ drive, and C:\ is down to 10% free so cleanup that drive with either CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command.
          Also, check the HP website for an update to your 5 year old BIOS firmware, maybe they have released a fix if this is a known issue.
          I cleaned with CCleaner and updated my BIOS, it made a small difference but it’s still way off what my performance should be.

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            On battery power, laptops usually throttle things downwards to save power, so yours is the opposite - when on mains power, it is slower?
            Check the power plan profiles in BIOS, maybe someone has been tinkering and has them adjusted wrongly.

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              Do you need java script?
              How much free space do you now have on C:

              Comment

              • Chunk
                PCHF Member
                • May 2024
                • 11

                #8
                I
                Originally posted by Bruce
                On battery power, laptops usually throttle things downwards to save power, so yours is the opposite - when on mains power, it is slower?
                Check the power plan profiles in BIOS, maybe someone has been tinkering and has them adjusted wrongly.
                I’ve messed around with my power plan a lot, it’s all set to be at max performance when plugged in or plugged out, but I think I’ve figured out what the problem is. My laptop adaptor is messed up and is not supplying the right power which is causing my laptop to heat up and throttle itself, I’ve noticed that my CPU usage caps at a lower amount when plugged in vs plugged out. When it’s plugged out, it reaches 50% on my task manager’s CPU usage graph but when plugged in, it never goes over 30%. I’m going to try using a different charger to see if that’s the problem.

                Comment

                • Chunk
                  PCHF Member
                  • May 2024
                  • 11

                  #9
                  Originally posted by PeterOz
                  Do you need java script?
                  How much free space do you now have on C:
                  I have maybe 50Gb free, but it does this with a cleanly wiped laptop too. I’ve wiped it numerous times since I got it

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    A couple of long shots…

                    Try these from an elevated command prompt;
                    [ul]
                    [li]chkdsk c: /r[/li][li]sfc /scannow[/li][li]dism /online /cleanup-image /restorehealth[/li][li]dism /online /cleanup-image /startcomponentcleanup /resetbase[/li][/ul]
                    ShutUp10 by O&O Software can stop a lot of background & telemetry items, see if that helps (download link on the History tab)

                    Comment

                    • Chunk
                      PCHF Member
                      • May 2024
                      • 11

                      #11
                      Originally posted by Bruce
                      A couple of long shots…

                      Try these from an elevated command prompt;
                      [ul]
                      [li]chkdsk c: /r[/li][li]sfc /scannow[/li][li]dism /online /cleanup-image /restorehealth[/li][li]dism /online /cleanup-image /startcomponentcleanup /resetbase[/li][/ul]
                      ShutUp10 by O&O Software can stop a lot of background & telemetry items, see if that helps (download link on the History tab)
                      tried these commands, didn’t fix the problem

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #12
                        Barring an actual hardware fault, I’m out of ideas.
                        Let’s see if @PeterOz has anything extra to add, otherwise let’s get more eyes on this; @georgeks @Pyro @xrobwx71 @Malnutrition @Bastet

                        Comment

                        • Bastet
                          PCHF Member
                          • Aug 2016
                          • 1515

                          #13
                          Have you changed the power adapter yet?
                          While I doubt malware is the cause you can run
                          Malwarebytes free to see if anything is found.
                          Ensure the drive has a minimum of 20% free space.
                          Have you restarted the pc? If fast startup is enabled then disable this beforehand.

                          Comment

                          • Bruce
                            PCHF Moderator
                            • Oct 2017
                            • 10702

                            #14
                            @Chunk - any updates?

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10702

                              #15
                              Closing - no activity.
                              To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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