Laptop will not startup

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  • dsygula
    PCHF Member
    • Apr 2024
    • 2

    #1

    Laptop will not startup

    I have a Hp 15-dy2762wm laptop Windows 10 64bit and the laptop will not start up. When the power adapter is plugged in the power jack/ battery Led is flashing white every 8 seconds. The battery will still charge, when the battery wasn’t fully charged the power/ battery Led would flash alternating amber and white. I removed the battery and plugged the power adapter in the power jack power/battery Led flashes white. I disconnected the ribbon cable for the usb board that’s next to the power jack because I wanted to see if I could check the power jack connector to see if I was getting power through the power jack. The ribbon cable is over the power jack connector so I had to disconnect the ribbon cable to get to the connector. I then plugged the power adapter in the jack the Led light does not flash stays solid white. When I connected the battery the light was solid amber until the battery was fully charged and the Led light then turned solid white. I did try using a different power adapter that is good and having the same results. The laptop will not start trying any of the things I tried stated above. Wondering why the Led stops flashing when the usb board ribbon cable is disconnected. Its like the laptop is dead.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    Any chance it is under warranty still?

    Comment

    • dsygula
      PCHF Member
      • Apr 2024
      • 2

      #3
      Problem was solved it was a bad power button.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        Easy fix - thanks for the update.
        Will close as solved. (y)

        Comment

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