Stuttering issues

[Moiz_Imran]

Hello,
I’ve been experiencing micro stuttering for the past 3-4 days when gaming. Prior to that, everything used to run just fine. I am new to pc gaming and have no idea what caused this all of a sudden. I’m on legion 5 which is more than capable to run the games I usually play. So far, I have tried reinstalling the drivers, cleaning fans and heat sink, clearing out cache, and more. What I’ve noticed is that stuttering is a bit worse in performance mode than in normal. Any help would be appreciated, thank you.

[veeg]

Hello

One issue would be, that how many people are online at that time.. This is a common issue.

[Moiz_Imran]

Hello

One issue would be, that how many people are online at that time.. This is a common issue.

It’s with every game, even the ones which are completely offline. This is has been happening since the past few days

[xrobwx71]

Lets get some info.

Download Speccy.

[HEADING=3]To publish a Speccy profile to the Web:[/HEADING]
[ol]
[li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]
[COLOR=rgb(209, 72, 65)]Also include the make model and rating of your PSU.[/COLOR]

[Moiz_Imran]

Lets get some info.

Download Speccy.

[HEADING=3]To publish a Speccy profile to the Web:[/HEADING]
[ol]
[li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]
[COLOR=rgb(209, 72, 65)]Also include the make model and rating of your PSU.
[/COLOR]

[COLOR=rgb(209, 72, 65)]

http://speccy.piriform.com/results/YAuhycXyVhAo0SBsMOLBxKU

This is the profile that speccy generated. Let me know if it is viewable. I have also noticed something weird when running games which makes me wonder whether it is the adapter/charger causing the trouble. If I plug it in when a game is running, it runs fine for a few seconds and then starts to stutter constantly. Additionally, Nvidia overlay and Afterburner shows the fan speed as N/A, but it seems as if fans are running fine.[/color]

[xrobwx71]

I’ve had a few go bad on me over the years. It’s entirely possible.

Battery Charge %: 
13 %

How long has it been plugged in?

---

When did you install the Razer Cortex software?

Running: 
Razer Central Service
Running: 
Razer Game Manager
Running: 
Razer Game Manager Service 3
Running: 
Razer Synapse Service

[Moiz_Imran]

Well the charger was plugged in recently, so that shouldn’t be a problem. For Razer cortex, I installed it in August or September

[phillpower2]

Couple of things;
Operating System
Windows 11 Home 64-bit
Computer type: Virtual
[COLOR=rgb(184, 49, 47)]Installation Date: 1/10/2023 3:17:58 PM

The computer has not been set up correctly from the outset.

Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer [COLOR=rgb(184, 49, 47)]** or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.
The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

[COLOR=rgb(184, 49, 47)]** For OEM computers/notebooks such as Acer, Dell, HP and Lenovo etc you must only download drivers from their support page, OEMs may sometimes redirect users to a third party site such as AMD or Nvidea to obtain the latest drivers for their GPUs, this tends to be for high end gaming notebooks and desktops though.
Antivirus
Windows Defender
Antivirus: Enabled
Virus Signature Database: Up to date
[COLOR=rgb(184, 49, 47)]McAfee VirusScan
Antivirus: Disabled
Virus Signature Database: Up to date

The garbage above will slow down your computer and especially when online, get rid, you don`t need it.

Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.

[COLOR=rgb(44, 130, 201)]If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

McAfee product removal tool (MCPR) here
Power Profile
[COLOR=rgb(184, 49, 47)]Active power scheme: Razer Cortex Power Plan

The computer is lenovo and not a Razer so the Windows Power Plan should be set to High Performance when gaming and Balanced when only browsing, the AC adaptor also needs to be powering the notebook whenever you are gaming.[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[Moiz_Imran]

Couple of things;

The computer has not been set up correctly from the outset.

Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer [COLOR=rgb(184, 49, 47)]** or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.
The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

[COLOR=rgb(184, 49, 47)]** For OEM computers/notebooks such as Acer, Dell, HP and Lenovo etc you must only download drivers from their support page, OEMs may sometimes redirect users to a third party site such as AMD or Nvidea to obtain the latest drivers for their GPUs, this tends to be for high end gaming notebooks and desktops though.

The garbage above will slow down your computer and especially when online, get rid, you don`t need it.

Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.

[COLOR=rgb(44, 130, 201)]If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

McAfee product removal tool (MCPR) here

The computer is lenovo and not a Razer so the Windows Power Plan should be set to High Performance when gaming and Balanced when only browsing, the AC adaptor also needs to be powering the notebook whenever you are gaming.
[/COLOR][/COLOR][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(44, 130, 201)]
Thank you for your response, I’ll try out these solutions. Just to be certain, are you implying that I should download GPU drivers from manufacture’s website only? Why is that so?[/color][/color][/color]

[phillpower2]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Oems write their own custom drivers for hardware made by third party companies such as AMD, Nvidea and Intel and if you use Nvidea video drivers instead of those provided by any OEM the computer can become unstable, one reason for this, OEM drivers among other things reduce the power demands on a device so as to reduce internal temperatures etc.

[phillpower2]

Being that the OP revisited the forum but chose not to reply this thread will be marked and closed.