laptop wont sleep or screen go off when its sitting.

[PCproblemhelpplease]

Recently I noticed my laptop screen doesn’t go dark after several minutes like it used to. I went to settings and tried seemingly ever avenue to correct it and still no go .

Any ideas ?

Thank you.

[veeg]

Hello

What OS are you using?

[PCproblemhelpplease]

Windows .

[PeterOz]

Window has 7,8.1,10,11
Also make and model of laptop

[PCproblemhelpplease]

HP .
AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G 2.50 GHz 8.00 GB (7.46 GB usable) 64-bit operating system, x64-based processor

[PCproblemhelpplease]

Im posting in the windows 10 category …so Windows 10.

[Rustys]

Im posting in the windows 10 category …so Windows 10.

This is not in the Windows 10 category this is in the Laptop Support category.

Also make and model of laptop

You have not answered this information completely.
HP is the make you were also asked for the model.

Post a speccy report link.

[veeg]

Here are the links.

https://www.ccleaner.com/speccy

To post. CCleaner Support Community

[PCproblemhelpplease]

Ok sorry , here is what I found.

[HEADING=2]HP Pavilion 17-ar050wm 17.3in Full HD Notebook PC - AMD Quad Core A10-9620P 2.5GHz 8GB 1TB DVDRW Windows 10[/HEADING]

Thank you.

[Malnutrition]

Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.

---

Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

[PCproblemhelpplease]

Here is the system log as requested.

Thank you.

[phillpower2]

PCproblemhelpplease,

Please provide [COLOR=rgb(226, 80, 65)]all of the requested information.

At the fourth time of asking, post a Speccy url;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

[PCproblemhelpplease]

I greatly appreciate the help , please bear with me. I downloaded the program and got the reading, Here it is : http://speccy.piriform.com/results/q...iAhAHe0q2B2gxO

Thank you.

[PCproblemhelpplease]

Did I not post the correct information ?

[PCproblemhelpplease]

?