Replaced original dell laptop hard drive, now it occasionally crashes

[loki_denji]

My original hard drive in my Dell G3 3779 broke so I replaced it put in a new ssd which now has windows 11 on and then moved my files to an external drive. However while using my laptop it will stop bomb out then windows said it ran into a problem, then a dell screen will pop up saying hard drive not installed, how can I fix this.

[Bruce]

how was the new SSD setup with Windows - a fresh install or a clone copy from the old drive?

[Bruce]

@loki denji - still with us?

[loki_denji]

how was the new SSD setup with Windows - a fresh install or a clone copy from the old drive?

It was a fresh install

[Bruce]

looks like the G3 can have two drives, was the HDD unplugged when the SSD was reloaded with Windows?
is the HDD still in the laptop?

let’s get your complete PC specs.
get Speccy from here; Speccy - Download Builds
in Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into your next post.

[Bruce]

closing - no activity - PM any staff member if you would like this re-opened.