battery not working on laptoo

[Santa_Claus]

not sure if it’s a hardware or software problem. my battery doesn’t work. when plugged in, it works as normal, system says everything looks good, it shows as plugged in, but it’s not charging (like battery not even there) shows as 5%. i’ve tried a different os and nothing changed. i’ve looked in bios and i think it’s the “allow usb charging” option (it’s a usb c charging port and cable). it’s disabled, but when I enable it, it disables itself after i exit bios and idk why. i’ve also opened it up and checked if a connection might have come loose, but doesn’t seem so. it’s a lg gram 2021 16" T2ZF0320 firmware. only other thing that i can think of is battery damaged (don’t think so, cuz it hasn’t been damaged and suddenly stopped working from one day to the next) or something with firmware/drivers

[Pyro]

Welcome to PCHF!

Batteries can go bad over time for many reason- bad luck, extreme temperatures, defective cells, etc.

Being a ultrathin laptop it it looks like it’s not as pop-and-swap as most battery packs- but that’s my guess nonetheless.

If you feel particularly comfortable working inside electronics you could try that, or take it in to a local computer shop and have them fix it for you.

Regardless it might be worth your time to see if anyone else has ideas, but I’d have my money on a bad battery.

[Santa_Claus]

Welcome to PCHF!

Batteries can go bad over time for many reason- bad luck, extreme temperatures, defective cells, etc.

Being a ultrathin laptop it it looks like it’s not as pop-and-swap as most battery packs- but that’s my guess nonetheless.

If you feel particularly comfortable working inside electronics you could try that, or take it in to a local computer shop and have them fix it for you.

Regardless it might be worth your time to see if anyone else has ideas, but I’d have my money on a bad battery.

that was my first thought too, but it’s weird cuz i don’t know any batteries that just died (only 2yrs old and worked perfectly yday) just checking other options before buying a new one

[Pyro]

Any battery has the potential to just go bad, phones, computers, cars, with the right conditions or some bad luck- it all works out to prove Murphy’s Law.

[georgeks]

Start a command prompt and type:

powercfg /batteryreport

[Santa_Claus]

Start a command prompt and type:

powercfg /batteryreport

it’s a fresh install, so it’s empty. installed it just to test if battery works. i use linux otherwise

[Santa_Claus]

would it be recommended to take it to the repair shop if maybe I missed something or buy a new battery and change it myself?

[Bruce]

not knowing your experience, even I would be thinking twice about pulling apart that laptop.
any laptop gives me the nerves, they are buggers to pry apart if there are no screws, and then you are talking about (what is normally) a non-removeable battery, which if it is those flat pack sort of ones, may not be a single unit, but a couple (or more) ‘floppy’ things laid out across the width of the laptop.

then you have the ribbon cables for the touchpad and keyboard, which are easy to disengage, but not so easy to put back. but maybe that is just me!

in other words, not an exercise to be taken lightly, so unless you have skin in the game, or don’t care if it goes pear shaped, I’d be taking it to an expert.

2 years old! - under extended warranty perhaps?

[georgeks]

The command
powercfg /batteryreport

does not depend on the battery charge, It will show you the battery health (on a brand new battery is not uncommon to show 104%)

[georgeks]

But you can check here for Linux commands

[Bruce]

@Santa Claus - any news?

[Bruce]

closing - no activity - PM any staff member if you would like this re-opened.