Black Dead pixel like mark on Laptop

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  • AmazingBuddy
    PCHF Member
    • Jun 2023
    • 2

    #1

    Black Dead pixel like mark on Laptop

    Hey,
    I recently noticed this black like mark on my laptop which is Ideapad gaming 315ARH05 Ryzen 7 Gaming Laptop which has an IPS display can someone please help identify the issue and tell the ways to fix this please i tried cleaning it but it doesn’t come off[ATTACH type=“full” alt=“Screenshot 2023-06-04 112607.png”]12157[/ATTACH][ATTACH type=“full” alt=“Screenshot 2023-06-04 112627.png”]12158[/ATTACH]
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    Connect the notebook up to an external screen using the HDMI port, if the display is clear on the external screen you know that the problem is with the notebooks screen and/or its video cable and your options are to have it replaced or learn to live with it.

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    • AmazingBuddy
      PCHF Member
      • Jun 2023
      • 2

      #3
      I dont have an external monitor but i took the screenshot of that portion and viewed it on a different portion of screen there were no black marks

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      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        The test that was suggested is the only way to confirm the cause, if you don`t have an external screen ask family and/or friends if they will let you try the HDMI port test on their TV, the alternative is to take the notebook to a local tech who will most likely charge you for the privilege, your choice.

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