Restored Bios now boots to blue screen

[CptDevlin]

Hi all, needing a bit of help.

I gave my nephew a gaming laptop (Acer Nitro AN515-57). For some reason he went into the bios and loaded the setup defaults. Now the laptop boots up to a blue screen with no error code.

I’ve tried booting to USB to reinstall windows but it shows no storage devices when I go to install windows.

Any help would be greatly appreciated

[phillpower2]

Daft question but have to ask, have you tried making the Windows Boot Manager the primary as opposed to the secondary boot device.

[CptDevlin]

Yeah, even when it’s the only option it still crashed. I’ve fixed the issue. Had to get the Intel Rapid Storage drivers on my PC and load them when trying to reinstall windows. It seems resetting the bios removed some drivers at a bios level. No hardware was really functional prior to the loading of drivers and reinstall, not even the track pad.

[phillpower2]

Bit of an odd one but glad you got it fixed and thanks forletting us know how.

[CptDevlin]

No problem, you never know when someone could have a similar issue. So better to put a solution out there