can someone help me!

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Murasa
    PCHF Member
    • Apr 2023
    • 4

    #1

    can someone help me!

    does anyone know why this happens and how to fix it?

  • Murasa
    PCHF Member
    • Apr 2023
    • 4

    #2
    i accidently made 2 threads sorry

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      g’day and welcome to the forum.

      I have removed the double post. (y)

      can you give us some laptop specs, and what have you done so far to try to fix it?
      does this happen every time you start the laptop?
      does it happen mid game or mid usage or straight away at bootup?

      Comment

      • Murasa
        PCHF Member
        • Apr 2023
        • 4

        #4
        https://tweakers.net/pricewatch/1559...specificaties/
        I havent done anything to fix it because i dont know what its called and i cant search it up.
        i dont actually know if it happens at bootup, didnt check but i have it for 2 weeks now

        Comment

        • Bruce
          PCHF Member
          • Oct 2017
          • 10697

          #5
          how old is the laptop?
          is it under warranty still?

          I’m trying to determine if this issue happens after the PC starts, and you are in mid-use of doing something or if it happens straight away when to start the laptop.

          one path would indicate maybe an overheating issue, the another path maybe a hardware failure.
          could also be some software running that has gone weird.

          have you installed any new hardware or software recently?

          reboot the unit and see when it occurs.

          Comment

          • Bastet
            PCHF Member
            • Aug 2016
            • 1515

            #6
            Can you access the laptop via safe mode & see a picture? Force restart 3 times if you cannot do this in the usual ways.
            Can you connect the laptop to a monitor or TV?

            Comment

            • Murasa
              PCHF Member
              • Apr 2023
              • 4

              #7
              Originally posted by Bruce
              how old is the laptop?
              is it under warranty still?

              I’m trying to determine if this issue happens after the PC starts, and you are in mid-use of doing something or if it happens straight away when to start the laptop.

              one path would indicate maybe an overheating issue, the another path maybe a hardware failure.
              could also be some software running that has gone weird.

              have you installed any new hardware or software recently?

              reboot the unit and see when it occurs.
              i bought it september 2021 and i have 5 months of warranty left
              it happens straight away when i boot it up
              only software i have installed is the amd adrenalin edition

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #8
                Adrenalin is a laptop graphics driver, so there is a connection there.
                did this only start happening the next time you rebooted that laptop after you installed Adrenalin?

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #9
                  Originally posted by Murasa
                  only software i have installed is the amd adrenalin edition
                  You should not be installing adrenalin when the computer does not have a dedicated video chip that requires it, the only VGA drivers that you should be using must be sourced from Lenovo and for the video drivers in particular you would go here

                  Comment

                  Working...