Laptop crashes when i try to work in photoshop

[Totalpsyco]

Guys my lenovo ideapad 3 crashes when im trying to get work done..

Recently it updated itself to Windows 11.

Here’s the video showing the crash

https://streamable.com/tz0fsw

What could be causing this? It started doing this today and has happened 3 times..

Thank u!!

[Rustys]

So other can assist let get a speccy report.

[COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

[Totalpsyco]

Could this be caused by one of these windows 11 updates?

[Bruce]

while we wait for the Speccy report, if it only happens when working in PhotoShop, see if that has any updates.

[Totalpsyco]

It did same thing without photoshop last night, twice.. So it’s probably not related..

Did u check the video link I included?

Thank you!

[Bruce]

yep, crazy squares everywhere.
could be the graphics card, driver, who knows.
the Speccy report will help.

[Totalpsyco]

Guys sorry about not having speccy but there’s new update: it reacts to me moving the laptop. Even if laptop has just started booting up (before windows and everything), when i move it same squares appear.. If it’s still then it’s okay.. Could this be problem of PCIE connector?

[Rustys]

Could be the cable that runs from the motherboard to the screen that is going to crap.

Could also be the display card that is taking a dump.

If you have display external connections, see if the same thing happens using and external monitor.

[Totalpsyco]

Could be the cable that runs from the motherboard to the screen that is going to crap.

Could also be the display card that is taking a dump.

If you have display external connections, see if the same thing happens using and external monitor.

Not just screen but the whole thing freezes.. I had to do “force restart” by pressing turnoff button for some time.. Now it’s not turning on even.. Probably i will take it to diagnostics centre tomorrow. Thank u guys anyway ❤️??? much love!

[Rustys]

Not a problem sorry that it has to go to a center.

Let us know how thing turn out.

[Rustys]

Closing thread when you have an update for us can have the thread reopened and post.