Laptop freezes after few hours of work.

[DavidThomas]

So recently my laptop (Lenovo Ideapad 3) have been freezing after few hours of work. Few weeks ago it would also randomly display blue screen of error and go into BIOS more. Today I did a format and there’s no such problem, but freezing didn’t stop. I already turned with this problem to a specialist who assured me it’s fixed, but obviously he didn’t fix it. Overall, there aren’t any problems with its performance. The laptop is two year old and didn’t encounter any problems before. I have Windows 11.

Specs:

• Processor: AMD Ryzen 5 3500U 2.10 GHz
• RAM: 8GB

[Bruce]

when you say you did a format, do you mean you reformatted the hard drive and reloaded Windows?

does it freeze or blue screen while running a certain program?
or in other words, can you make it freeze or is it random?

have you tried elevating the back of the laptop and resting it on a couple of items under each of the back corners to improve airflow?

[DavidThomas]

1. I used the Windows 11 option of refreshing the system, deleting all personal files etc.
2. Random. I might be using Chrome, VLC or just be on desktop.
3. Yes

[Bruce]

let’s get the complete specs so we can decide further actions.

get Speccy from here; Speccy - Download Builds

in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into a post.

[Bruce]

@DavidThomas - still with us?

[Bruce]

abandoned