Laptop goes on and off

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  • Kelyy
    PCHF Member
    • Nov 2022
    • 7

    #1

    Laptop goes on and off

    Hello i have problem with acer laptop at first i did get blue screen at one time but it worked after restart so i left it in like month it started to shutdown randomly i tried to reinstall windows but couldnt cause laptop kept shuting down after like 5min it started to shut down after acer logo.I check charger and power with multimeter its good, i think it is graphic but idk how to test it.Anyone if u know something pls help.Sorry for terrible english any thought helps thx.
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Check the vent for your fan.. Make sure there isn’t ant dust covering the port exhaust.

    Comment

    • Kelyy
      PCHF Member
      • Nov 2022
      • 7

      #3
      I alredy did it it was a lot of dust there what is intersting that i in couple of weeks back i only could statted laptop with any other key but no power button its like it was on sleep all the time only could shutdown with power button idk i usually find fault and repair it but this time its confusing thx for reply.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8977

        #4
        Give us the complete spec’s of your laptop.

        Comment

        • Kelyy
          PCHF Member
          • Nov 2022
          • 7

          #5
          Intel core i3 7020
          Nividia geforce mx130 2gb ram
          6gb ram memory
          1000gb hdd
          Acer aspire 3-a315-53g

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #6
            Can you supply the snid of your laptop
            Your SNID and serial number are located on a label on the bottom of your product. These numbers can be used online to help locate downloads and other resources for your product. They also help us correctly identify your product specifications

            Comment

            • Kelyy
              PCHF Member
              • Nov 2022
              • 7

              #7
              Originally posted by PeterOz
              Can you supply the snid of your laptop
              S/n NXH18EX0408380A2243400
              Snid 83804150834

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                If you boot to bios does it restart?
                Could be battery
                Try and reset the battery - Pic attached

                Comment

                • Kelyy
                  PCHF Member
                  • Nov 2022
                  • 7

                  #9
                  Originally posted by PeterOz
                  If you boot to bios does it restart?
                  Could be battery
                  Try and reset the battery - Pic attached
                  Done that problem is now that i dont have time to get into bios my thoughts is that may e is that super chep i think who scan all components before start up cause laptop is on only for like 3s only acer logo shows up so i think its finding that some component dosent work properly so shutodwns but idk how to test like graphic card i dont have another laptop motherboard to test it i cant even test laptop battery on multimeter cause is sealed in black idk its a lot easier on destop comp to find mistake.btw thx for help

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #10
                    can you open it
                    Unplug battery - test with no battery

                    If still no good
                    Remove cmos battery 5 mins then replace

                    Comment

                    • Bruce
                      PCHF Member
                      • Oct 2017
                      • 10697

                      #11
                      @Kelyy - still need help?

                      Comment

                      • Kelyy
                        PCHF Member
                        • Nov 2022
                        • 7

                        #12
                        Yea its on side cause idk how to deal with it i tested power and charging port and battery but rest of comp idk how to test it i dont have spare parts for laptop my thought its graphic when i opened fan there was good amout of dust clogged so maybe got overheated prob should take out proccessor too see pins condition.its pretty

                        Comment

                        • Kelyy
                          PCHF Member
                          • Nov 2022
                          • 7

                          #13
                          Originally posted by PeterOz
                          can you open it
                          Unplug battery - test with no battery

                          If still no good
                          Remove cmos battery 5 mins then replace
                          Sorry for bothering but i found out that if i keep clicking on keyboard laptop keep working but when i stop clicking any button it dies (i can turn on laptop only by clicking any other key but power button i can only turn off with it its like on sleep idk any ideas?

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            Hold power button in for 15-20 seconds
                            Should go off completely
                            Power on again

                            Comment

                            • Bruce
                              PCHF Member
                              • Oct 2017
                              • 10697

                              #15
                              @Kelyy - any news?

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