SSD not detected as boot option or from linux live usb

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  • Bonnyyyy
    PCHF Member
    • Oct 2022
    • 4

    #1

    SSD not detected as boot option or from linux live usb

    Hello, I just bought a new Asus P1501JA laptop and after installing linux mint with some programs my ssd is not shown as boot option and isn’t detected from my linux live usb. In the bios i can see my sdd looking at ssd nvme configuration or from intel rst setting but i can’t find a way to boot from it and i’m out of ideas. Thank you
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #2
    do you have the latest Mint 21 version?
    all updates applied?

    what make/model NVMe drive is it?

    while I’m no Linux expert by any stretch of the imagination, my guess would be Mint is missing the necessary driver.

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Does the system boot to Linux Mint without the Live version attached?

      How did you preform the install of Mint?

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Did you wipe the drive prior to installing Windows and or Linux?
        Did you turn off Secure Boot?
        Did you turn on Legacy BIOS?
        Which Desktop Environment?

        Comment

        • Bonnyyyy
          PCHF Member
          • Oct 2022
          • 4

          #5
          i wiped the drive,Legacy is on, Secure Boot is off, tried with Gnome(Manjaro) and Cinnamon

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Boot to a Live Linux and open a Terminal and type the following command and copy and paste the information into next post.

            sudo hwinfo --short

            Comment

            • Bonnyyyy
              PCHF Member
              • Oct 2022
              • 4

              #7
              cpu:
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 2605 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1436 MHz
              Intel(R) Coreβ„’ i7-1065G7 CPU @ 1.30GHz, 1500 MHz
              keyboard:
              /dev/input/event3 AT Translated Set 2 keyboard
              mouse:
              /dev/input/mice Logitech M105 Optical Mouse
              /dev/input/mice ELAN1200:00 04F3:309F Mouse
              /dev/input/mice ELAN1200:00 04F3:309F Touchpad
              monitor:
              N156HGA-EA3 LCD Monitor
              graphics card:
              Intel Iris Plus Graphics G7
              sound:
              Intel Smart Sound Technology Audio Controller
              storage:
              Intel Ice Lake-LP SATA Controller [AHCI mode]
              Sandisk WD Black 2018/PC SN520 NVMe SSD
              network:
              wlo1 Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)
              network interface:
              lo Loopback network interface
              wlo1 Ethernet network interface
              disk:
              /dev/sda Kingston DT microDuo
              partition:
              /dev/sda1 Partition
              usb controller:
              Intel Ice Lake-LP USB 3.1 xHCI Host Controller
              bios:
              BIOS
              bridge:
              Intel Ice Lake-LP LPC Controller
              Intel Host bridge
              Intel PCI bridge
              hub:
              Linux Foundation 2.0 root hub
              Linux Foundation 3.0 root hub
              memory:
              Main Memory
              bluetooth:
              Intel Bluetooth Device
              unknown:
              FPU
              DMA controller
              PIC
              Keyboard controller
              PS/2 Controller
              Intel Ice Lake-LP Serial IO I2C Controller #1
              Intel Signal processing controller
              Intel Management Engine Interface
              Intel Ice Lake-LP Serial IO SPI Controller #0
              Intel Ice Lake-LP SPI Controller
              Intel Ice Lake-LP Serial IO UART Controller #0
              Intel Ice Lake-LP Serial IO I2C Controller #0
              Intel RAM memory
              Intel Ice Lake-LP SMBus Controller
              IMC Networks USB2.0 VGA UVC WebCam
              Realtek RTS5129 Card Reader Controller

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Originally posted by Bonnyyyy
                storage: Intel Ice Lake-LP SATA Controller [AHCI mode]
                Sandisk WD Black 2018/PC SN520 NVMe SSD
                Linux is reading the NVMe drive.

                Which live version are you using?
                Originally posted by Bonnyyyy
                I just bought a new Asus P1501JA laptop
                You also understand that by doing this you have just voided the warranty that came with the system.

                Should something go wrong with it they will require you to put it back to a factory state before assisting you.

                Doe the system boot to the USB of Windows and have you run the check disk on the NVMe?

                Might want to reset the system back to and or as close to factory and contact Asus and make sure that everything is working correctly.

                Could be that something might came loose during shipping worse case something is defective.

                Comment

                • Bonnyyyy
                  PCHF Member
                  • Oct 2022
                  • 4

                  #9
                  Originally posted by Rustys
                  Which live version are you using?
                  I tried the latest version of Mint and Manjaro
                  Originally posted by Rustys
                  You also understand that by doing this you have just voided the warranty that came with the system.
                  Installing linux?
                  Originally posted by Rustys
                  Doe the system boot to the USB of Windows and have you run the check disk on the NVMe?
                  check disk didn’t find any problems
                  Originally posted by Rustys
                  Could be that something might came loose during shipping worse case something is defective.
                  Sad to hear that, but thank you for the help, much appreciated

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Originally posted by Bonnyyyy
                    I tried the latest version of Mint and Manjaro
                    depending on which one you want to use will depend on the instructions.
                    Originally posted by Bonnyyyy
                    Installing linux?
                    Yes
                    Originally posted by Bonnyyyy
                    check disk didn’t find any problems
                    using which switches?
                    Originally posted by Bonnyyyy
                    Sad to hear that, but thank you for the help, much appreciated
                    Not a problem let us know what you end up wanting to do.

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      Abandoned closing the thread

                      Comment

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