my laptop screen is black after i hit it softly cuz of glitches even the boot loading thing is black but the keyboard is on

[andy7k9]

well man my problem is more complicated my laptop computer’s screen turned black permanently even at the boot loading phase the keyboard is lighting but no sign at the screen

before this happend i once kinda threw a lil punch a soft one to the behind of the screen cuz it was glitching and it turned black but after another soft hit it turned normal after 2 or 3 days from that event the same glitch happend to the screen so i hit it soft againg but this time it turned black, 6 months have passed since and its still black

specs or info laptop with win 10 i7 class U a dell xps 13"

[Bastet]

Can you connect the laptop to an external monitor/TV via HDMI?
I suspect the little punch has damaged the screen Or a connection. If so you may have to try & remove the screen bezel & pop the screen out to check the connection.

[Bruce]

@andy7k9 - any news?

[Rustys]

Posted other forums and has yet to return to them.