Frequend BSODs in a laptop

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  • knacki
    PCHF Member
    • Jun 2022
    • 15

    #1

    Frequend BSODs in a laptop

    Greetings.
    Lately i’ve been having some problem with my laptop. It keeps having all kinds of different BSOD caused by the same driver: ntoskrnl.exe. I’ve tried googling possible solutions and tried majority of them (all the windows scanning tools, reinstalling drivers, reinstalling whole Windows) but it keeps happening. It usually happens when playing a demanding game but ocassionaly happened with other, non demanding programs running. What’s the most likely cause and what should i do?
    My laptop model is Lenovo Legion 5 15ARH05H.
    [ATTACH type=β€œfull”]10031[/ATTACH][ATTACH type=β€œfull”]10032[/ATTACH]
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Welcome to PCHF lets get some information from your machine.

    Speccy Scan.
    [ul]
    [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]


    Upload last 4 minidump files here. Instructions on how to upload minidump.

    If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.


    [ol]
    [li]Download MinitoolBox.[/li][li]Unzip to your desktop.[/li][li]Right click run as admin.[/li][li]Check mark the select all box.[/li][li]Hit Go.[/li][li]Attach log created.[/li][/ol]

    Comment

    • knacki
      PCHF Member
      • Jun 2022
      • 15

      #3
      Thank you for the response, here’s everything you asked for.
      Speccy:

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        I will try and look at this later today, been really busy with real life. I hope you understand.

        Comment

        • knacki
          PCHF Member
          • Jun 2022
          • 15

          #5
          Originally posted by Malnutrition
          I will try and look at this later today, been really busy with real life. I hope you understand.
          I totally get it no worries! Will wait as long as needed

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #6
            Uninstall with GeekUninstaller.

            Driver Easy 5.7.1 (HKLM...\DriverEasy_is1) (Version: 5.7.1 - Easeware)


            1 Drive c: (Windows) (Fixed) (Total:200 GB) ([COLOR=rgb(184, 49, 47)]Free:23.05 GB) NTFS

            Free up spaces on your Hard drive, windows needs at least 30 percent free space in a drive so small. If you need instructions on how to free up space, I can provide.



            Disable hibernation and turn power plan to balanced. You can do that with these two commands in elevated command prompt.

            powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
            powercfg -hibernate off


            Power Profile:

            Active power scheme: [COLOR=rgb(184, 49, 47)]High performance

            Hibernation: Enabled



            Dump: 060822-11250-01.dmp (08.06.2022 12:21:40)
            Code: 0x133 - DPC_WATCHDOG_VIOLATION
            Process: System, probably caused by: memory_corruption
            FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

            Dump: 061022-11890-01.dmp
            Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
            Process: System, probably caused by: [COLOR=rgb(184, 49, 47)]memory_corruption
            FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

            Dump: 061622-11437-01.dmp (16.06.2022 15:52:57)
            Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
            Process: System, probably caused by: [COLOR=rgb(184, 49, 47)]memory_corruption
            FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

            Dump: 061522-26203-01.dmp (15.06.2022 13:29:45)
            Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
            Process: ShooterGame.exe, probably caused by: memory_corruption
            Third-party modules in the Raw Stack: [COLOR=rgb(184, 49, 47)]BEDaisy.sys
            FAILURE_BUCKET_ID: 0x1E_c0000005_R_STACKPTR_ERROR_nt!MiUserFault

            Dump: 060822-11671-01.dmp (08.06.2022 12:20:22)
            Code: 0x3B - SYSTEM_SERVICE_EXCEPTION
            Process: MsMpEng.exe, probably caused by: memory_corruption
            FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

            The memory dumps are all over the place, how do you feel about opening the laptop and re seating the ram modules?

            [MEDIA=youtube]V-lrI3Kswrs[/MEDIA]



            Hd Tune scan.

            Download HD Tune and save the file.
            Install HD Tune and restart it after installation.
            Then go to the tab Error Scan , select the hard drive you want to check and press Start .
            The check can be quite time consuming take depends on the size of the hard drive check.
            Take a screen shot of the result and save it.
            Upload the image here.
            Do Not tick the quick scan!!



            Crystal Disk

            Download and run CrystalDisk info standard edition from here
            Run the program, grab any screenshots and attach to your next reply for us.[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

            Comment

            • knacki
              PCHF Member
              • Jun 2022
              • 15

              #7
              Thanks, I will do everything today when im free. I’m ok with moving RAM

              Comment

              • knacki
                PCHF Member
                • Jun 2022
                • 15

                #8
                Originally posted by Malnutrition
                Uninstall with GeekUninstaller.

                Driver Easy 5.7.1 (HKLM...\DriverEasy_is1) (Version: 5.7.1 - Easeware)


                1 Drive c: (Windows) (Fixed) (Total:200 GB) ([COLOR=rgb(184, 49, 47)]Free:23.05 GB) NTFS

                Free up spaces on your Hard drive, windows needs at least 30 percent free space in a drive so small. If you need instructions on how to free up space, I can provide.



                Disable hibernation and turn power plan to balanced. You can do that with these two commands in elevated command prompt.

                powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
                powercfg -hibernate off

                Power Profile:

                Active power scheme: [COLOR=rgb(184, 49, 47)]High performance

                Hibernation: Enabled



                Dump: 060822-11250-01.dmp (08.06.2022 12:21:40)
                Code: 0x133 - DPC_WATCHDOG_VIOLATION
                Process: System, probably caused by: memory_corruption
                FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                Dump: 061022-11890-01.dmp
                Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
                Process: System, probably caused by: [COLOR=rgb(184, 49, 47)]memory_corruption
                FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                Dump: 061622-11437-01.dmp (16.06.2022 15:52:57)
                Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
                Process: System, probably caused by: [COLOR=rgb(184, 49, 47)]memory_corruption
                FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                Dump: 061522-26203-01.dmp (15.06.2022 13:29:45)
                Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
                Process: ShooterGame.exe, probably caused by: memory_corruption
                Third-party modules in the Raw Stack: [COLOR=rgb(184, 49, 47)]BEDaisy.sys
                FAILURE_BUCKET_ID: 0x1E_c0000005_R_STACKPTR_ERROR_nt!MiUserFault

                Dump: 060822-11671-01.dmp (08.06.2022 12:20:22)
                Code: 0x3B - SYSTEM_SERVICE_EXCEPTION
                Process: MsMpEng.exe, probably caused by: memory_corruption
                FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                The memory dumps are all over the place, how do you feel about opening the laptop and re seating the ram modules?

                [MEDIA=youtube]V-lrI3Kswrs[/MEDIA]



                Hd Tune scan.

                Download HD Tune and save the file.
                Install HD Tune and restart it after installation.
                Then go to the tab Error Scan , select the hard drive you want to check and press Start .
                The check can be quite time consuming take depends on the size of the hard drive check.
                Take a screen shot of the result and save it.
                Upload the image here.
                Do Not tick the quick scan!!



                Crystal Disk

                Download and run CrystalDisk info standard edition from here
                Run the program, grab any screenshots and attach to your next reply for us.
                [/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]
                [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
                Ok so i’ve opened the laptop and just swapped the RAM sticks slots (not sure what re seating means).
                Freed up some space it’s almost at 30%, i will try to free up some more.
                The commands worked fine[/color][/color][/color][/color][/color]

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7041

                  #9
                  Ok test the machine as normal, and upload any new minidump

                  Comment

                  • knacki
                    PCHF Member
                    • Jun 2022
                    • 15

                    #10
                    Originally posted by Malnutrition
                    Ok test the machine as normal, and upload any new minidump
                    Alright i think these are all new, one is from after i did everything you’ve told me to. Seems like it crashes less now but it had days without crashing at all too before.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7041

                      #11
                      New speccy link as well please

                      Comment

                      • knacki
                        PCHF Member
                        • Jun 2022
                        • 15

                        #12

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7041

                          #13
                          Long day at work, so I will check the dumps out tomorrow.

                          Comment

                          • knacki
                            PCHF Member
                            • Jun 2022
                            • 15

                            #14
                            Alright no worries im just gonna drop a new one

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              Dump: 062222-25734-01.dmp (22.06.2022 16:20:54)
                              Code: 0x7F - UNEXPECTED_KERNEL_MODE_TRAP
                              Process: RainbowSix.exe, probably caused by: memory_corruption
                              FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                              Dump: 062122-25671-01.dmp (21.06.2022 15:33:01)
                              Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
                              Process: Discord.exe, probably caused by: memory_corruption
                              FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

                              It’s looking more and more like one of your Ram modules. Can you take one out and test the machine I know things will be slower, take one module out and use the machine as normal. If it crashes again then swap out the other ram and test.

                              Comment

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