terrible heat and terrible performance ! (cpu)

[40Error04]

dell vestro 3500
11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz
8GB ram

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I bought the device about a year ago and since then I have had heat problems , All games, no matter how unrequired, there is a drop in frames

when I plug it into AC or even play a YouTube video, the processor temperature becomes 90-100

I have tried many games like:
minecraft
gta v
little nightmares
battlefield 4
(720 lowest setting!)

and all of them have problems like drop fram and Freeze
[ATTACH type=“full”]9626[/ATTACH]

[Malnutrition]

Hello, these two logs will allow others to assist you better. Hardware is not my thing, these logs will help this thread move along faster tho.

Speccy Scan.
[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

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Step 2: Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here.
Copy the URL after your report is loaded.
Then send us the link.

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I will say this, have you opened the machine and cleaned the dust from the fans? Make sure and unplug first and remove the battery, and hold the power button for 10 seconds prior to doing this.

[MEDIA=youtube]Ln8GhxMG_PA[/MEDIA]

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Simply put, if you are gonna game on a laptop you 100 Percent need a cooling pad as well.

https://www.amazon.com/s?k=laptop+cooling+pad&i=electronics&crid=3QTVU7WFHVXUT&sprefix=laptop+coo%2Celectronics%2C218&ref=nb_sb_ss_ts-doa-p_1_10

[PeterOz]

Hi @40Error04
Are you able to pull your laptop apart ?
You need to check the fan is spinning ok
that the fan and the case intakes are clean
and since you have it apart I would advise to replace the thermal paste with a good quality paste.
If budget can afford it I would also upgrade the ram to the max 16GB - it will help with gaming.

The above is relatively easy if you are compentent with a screw driver
How to pull apart Dell Vostro 3500 Click On Me

[Bruce]

@40Error04 - any updates?

[Bruce]

no activity - abandoned.