Laptop won’t turn on

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  • StormySkiesYT
    PCHF Member
    • Jan 2022
    • 3

    #1

    Laptop won’t turn on

    I was playing genshin when my laptop suddenly turned off, it won’t turn on. It’s plugged in, and doesn’t feel hot so I doubt it’s out of power or overheated. I already tried pressing and holding the on/off button, and unplugging and replugging the charger in.
    These are my computer specs/model: https://support.hp.com/ca-en/document/c04496301
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    When you try turning it on do you hear anything - fans spinning, HDD? Do you see the HDD light up or the power light?
    I would unplug the power, remove the battery & leave it for 30 minutes.

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    • StormySkiesYT
      PCHF Member
      • Jan 2022
      • 3

      #3
      Originally posted by Bastet
      When you try turning it on do you hear anything - fans spinning, HDD? Do you see the HDD light up or the power light?
      I would unplug the power, remove the battery & leave it for 30 minutes.
      No, when I press the power button I don’t hear anything at all. I tried googling how to remove the battery, but I’m not really sure. Im worried if I try doing it I’ll only make things worse.

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      • Bastet
        PCHF Member
        • Aug 2016
        • 1515

        #4
        Does the laptop turn on while on battery or is it the same?
        If it is the same then the Motherboard may have failed.

        Comment

        • StormySkiesYT
          PCHF Member
          • Jan 2022
          • 3

          #5
          Update: I removed the battery and it worked fine, so I cleaned it up and reassembled it and now it’s working fine.

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          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            excellent outcome.
            thanks for the update.

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