HP Laptop returns to old Company login on loading new Windows 10

pccjj63

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Join Date: Dec 2021

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HP Laptop returns to old Company login on loading new Windows 10

12-09-2021, 10:36 AM

I purchased a bunch of HP Elitebooks at auction. upon starting them up, I found that they were locked to the previous company that owned them. I got in via the Boot menu, changed the boot sequence, and proceeded to scrub the hard drive with BitRaser. Then I installed Windows 10. BUT at a certain point in the Windows 10 setup, a screen flashes up and asks me to enter my Company email address - the original company that owned the laptop. I can’t seem to get past this. Now that the disk is supposedly wiped and formatted, I can still see if I go into Command mode and do a Dir, that there are some windows files remaining on the disk. AFTER BitRaser and BEFORE I tried the new Windows install. Where is this laptop hiding this data? And what can I do to get rid of it?
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phillpower2

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Join Date: Sep 2016

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12-09-2021, 11:53 AM

Sorry but we are unable to help with your request as it breaches one or more of the PCHF Terms and rules

13. We will not assist with recovery of or figuring out of system passwords, PINs, or 2FA codes for any reason.
PCHF can not and will not offer advice for business use or financial gain. PCHF only offers assistance for personal use.
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