Dell laptop powered off during reset won't work

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  • Donehelp
    PCHF Member
    • Nov 2021
    • 5

    #1

    Dell laptop powered off during reset won't work

    Dell vostro get stuck on 68% during reset (waiting about 3hr) i powered off now it just keeps booting up and starting again. Tried F8 for safe mode not working
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    What do you mean by reset?
    What OS

    Comment

    • Donehelp
      PCHF Member
      • Nov 2021
      • 5

      #3
      Windows 7, it was reset to reinstall it I think

      Comment

      • Donehelp
        PCHF Member
        • Nov 2021
        • 5

        #4
        [ATTACH type=β€œfull”]8649[/ATTACH]

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          When you power on the system tap the F8 key see if we can get back to the Advanced Startup Options Screen.

          May have to try this a few times.

          The screen that you are showing is not for Windows 7.

          Have you made any changes to the BIOS settings?

          Comment

          • Donehelp
            PCHF Member
            • Nov 2021
            • 5

            #6
            No. Sorry Windows 10. Not seeing that screen but will try F8 again

            Comment

            • Donehelp
              PCHF Member
              • Nov 2021
              • 5

              #7
              No luck… Is there anything else I could try?

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Do you have the install media?

                If not you can get it and create a USB from here. Suggest using a 16-32 GB thumb drive.
                https://www.microsoft.com/en-us/soft...load/windows10

                Once created and you have booted from the USB storage device

                Method one:
                On the Windows Setup Screen
                Press the Shift + F10 keys on your keyboard to open Command Prompt.

                Method two:
                If Windows 10 can’t boot at all, the command line interface (CLI) is the only option you have. Booting Windows 10 in Command Prompt requires that you have Windows 10 on a bootable disc or USB drive. Here’s how.


                Once in the command prompt run a Check Disk using the /r and let us know if it reports back any thing wrong.
                chkdsk d: /r

                If the drive comes back with nothing wrong.
                Try the install media to install Windows 10 again
                When you get to the screen asking Where do you Want to Install
                Select each One and click Delete
                Then continue with the install.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15209

                  #9
                  Originally posted by Donehelp
                  No. Sorry Windows 10. Not seeing that screen but will try F8 again
                  F8 has not worked since Windows 8 and the advent of UEFI and fast boot, you need to try and get into the Windows recovery environment (RE), see my canned info below;

                  See if you are able to force the computer to start in the Windows Recovery Environment (RE) by starting up and shutting down the computer two or three times using the case power button, please note that you need to shut down the computer after the MBs (Dell) splash screen and just before Windows attempts to load, if successful you should then continue to the Troubleshooting options and then hopefully be able to use Reset this PC, a system restore point or Safe Mode etc.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Thread closed due to lack of feedback from the OP.

                    Comment

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