My laptop's sound is glitching and my screen is freezing

[ndhzi]

Hello everybody
So lately I’ve been having a problem with my laptop, sometimes when i turn it on it starts acting weird. My sound starts to glitch for no reason at all, and the screen freezes for like a moment or so. I’ve tried reinstalling windows (not torrented), with all drivers (most recent), and what I’ve figured out is that it has to do something with my bluetooth chip, because when there were no driver installed for it, the problem occured, but when I installed it, it seemed like it stopped. But as I turned it on yesterday it started again, now as i turned off the bluetooth funtcion it stopped as I see it.
What i know so far:
[ul]
[li]All cables are ok, I’ve checked,[/li][li]The sound glitch is still happening with aux but not with bluetooth[/li][/ul]

My laptop : Acer Aspire VN7-571g-576a with win10 home

Thank you guys for any help.
(Also english isn’t my native language so sorry for any spelling mistakes and grammarly incorrect phrases)

[Evan_Omo]

Hi,

Do you still need assistance with this issue? What build of Windows 10 do you have installed?

[phillpower2]

Abandoned thread closed.