Install more RAM than stated by the manufacture? (ASUS TUF Gaming A17 FA706IU)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • sir-haver
    PCHF Member
    • Aug 2021
    • 4

    #1

    Install more RAM than stated by the manufacture? (ASUS TUF Gaming A17 FA706IU)

    Hey guys!

    I have the laptop ASUS TUF Gaming A17 FA706IU, with one slot of 16gb and there’s another available slot. I would like to add more ram, and according to ASUS website I’m limited to maximum of 32gb:

    Detailed specification of ASUS TUF Gaming A17 Tech Specs,Operating System:Windows 10 Home - ASUS recommends Windows 11 Pro for business|Windows 10 Pro - ASUS recommends Windows 11 Pro for business|Windows 11 Home、Operating System:Windows 10 Home - ASUS recommends Windows 11 Pro for business|Windows 10 Pro - ASUS recommends Windows 11 Pro for business|Windows 11 Home、Processor:AMD Ryzen™ 7 4800H Mobile Processor (8-core/16-thread, 12MB Cache, 4.2 GHz max boost)|AMD Ryzen™ 5 4600H Mobile Processor (6-core/12-thread, 11MB Cache, 4.0 GHz max boost)、Processor:AMD Ryzen™ 7 4800H Mobile Processor (8-core/16-thread, 12MB Cache, 4.2 GHz max boost)|AMD Ryzen™ 9 4900H Mobile Processor (8-core/16-thread, 12MB Cache, 4.4 GHz max boost)|AMD Ryzen™ 5 4600H Mobile Processor (6-core/12-thread, 11MB Cache, 4.0 GHz max boost)、Graphics:NVIDIA® GeForce GTX™ 1650 , 4GB GDDR6, NVIDIA® GeForce® GTX 1660Ti, 6GB GDDR6, NVIDIA® GeForce® GTX 1650 Ti, 4GB GDDR6, 4GB GDDR6, 、Graphics:NVIDIA® GeForce GTX™ 1650 , 4GB GDDR6, 4GB GDDR6, 、Display:17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:60Hz, Optimus17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:120Hz, Adaptive-Sync, Optimus17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:144Hz, Adaptive-Sync, OptimusOptimus、Display:17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:60Hz, Optimus17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:120Hz, Adaptive-Sync, Optimus17.3-inch, FHD (1920 x 1080) 16:9, Value IPS-level, Anti-glare display, sRGB:62.5%, Adobe:47.34%, Refresh Rate:144Hz, Adaptive-Sync, OptimusOptimus、Memory:8GB DDR4-3200 SO-DIMM x 2, Max Capacity:32GB16GB DDR4-3200 SO-DIMM, Max Capacity:32GB8GB DDR4-3200 SO-DIMM, Max Capacity:32GB16GB DDR4-3200 SO-DIMM x 2, Max Capacity:32GB4GB DDR4-3200 SO-DIMM, Max Capacity:32GB、Memory:8GB DDR4-3200 SO-DIMM x 2, Max Capacity:32GB8GB DDR4-3200 SO-DIMM, Max Capacity:32GB16GB DDR4-3200 SO-DIMM, Max Capacity:32GB4GB DDR4-3200 SO-DIMM, Max Capacity:32GB、Storage:512GB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD, 512GB PCIe® 3.0 NVMe™ M.2 SSD1TB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD, 256GB PCIe® 3.0 NVMe™ M.2 SSD256GB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD、Storage:512GB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD, 512GB PCIe® 3.0 NVMe™ M.2 SSD1TB PCIe® 3.0 NVMe™ M.2 SSD256GB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD, 256GB PCIe® 3.0 NVMe™ M.2 SSD1TB 5400RPM 2.5" SATA HDD、I/O Ports:1x 3.5mm Combo Audio Jack|1x HDMI 2.0b|2x USB 3.2 Gen 1 Type-A (data speed up to 5Gbps)|1x USB 3.2 Gen 2 Type-C (data speed up to 10Gbps)|1x USB 2.0 Type-A (data speed up to 480Mbps)|1x RJ45 LAN port|1x USB 3.2 Gen 1 Type-C (data speed up to 5Gbps)、I/O Ports:1x 3.5mm Combo Audio Jack|1x HDMI 2.0b|2x USB 3.2 Gen 1 Type-A (data speed up to 5Gbps)|1x USB 3.2 Gen 2 Type-C (data speed up to 10Gbps)|1x USB 2.0 Type-A (data speed up to 480Mbps)|1x RJ45 LAN port、Keyboard and Touchpad:Backlit Chiclet Keyboard 1-Zone RGB|Touchpad、Keyboard and Touchpad:Backlit Chiclet Keyboard 1-Zone RGB|Touchpad、Camera:720P HD camera、Camera:720P HD camera、Audio:DTS:X Ultra|Built-in array microphone|2-speaker system、Audio:DTS:X Ultra|Built-in array microphone|2-speaker system、Network and Communication:Wi-Fi 5(802.11ac) (Dual band) 2*2 + Bluetooth® 5.0 (*Bluetooth® version may change with OS version different.)、Network and Communication:Wi-Fi 5(802.11ac) (Dual band) 2*2 + Bluetooth® 5.0 (*Bluetooth® version may change with OS version different.)、Battery:48WHrs, 3S1P, 3-cell Li-ion|90WHrs, 4S1P, 4-cell Li-ion、Battery:48WHrs, 3S1P, 3-cell Li-ion|90WHrs, 4S1P, 4-cell Li-ion、Power Supply:ø6.0, 150W AC Adapter, Output: 19.5V DC, 7.7A, 150W, Input: 100~240V AC, 50/60Hz universal、Power Supply:ø6.0, 150W AC Adapter, Output: 19.5V DC, 7.7A, 150W, Input: 100~240V AC, 50/60Hz universal|ø6.0, 180W AC Adapter, Output: 20V DC, 9A, 180W, Input: 100~240V AC, 50/60Hz universal|ø6.0, 150W AC Adapter, Output: 20V DC, 7.5A, 150W, Input: 100~240V AC, 50/60Hz universal、Weight:2.60 Kg (5.73 lbs)、Weight:2.60 Kg (5.73 lbs)、Dimensions (W x D x H):39.9 x 26.9 x 2.60 ~ 2.60 cm (15.71" x 10.59" x 1.02" ~ 1.02")|39.9 x 26.9 x 2.52 ~ 2.52 cm (15.71" x 10.59" x 0.99" ~ 0.99")、Dimensions (W x D x H):39.9 x 26.9 x 2.60 ~ 2.60 cm (15.71" x 10.59" x 1.02" ~ 1.02")|39.9 x 26.9 x 2.52 ~ 2.52 cm (15.71" x 10.59" x 0.99" ~ 0.99")、Microsoft Office:1-month trial for new Microsoft 365 customers. Credit card required.|WPS Office 30 days trial version|Office Home and Student|Office Home and Student 2019 included、Microsoft Office:1-month trial for new Microsoft 365 customers. Credit card required.|Office Home and Student 2019 included|Office Home and Student、Xbox Game Pass:Xbox Game Pass Ultimate_1 month (*Terms and exclusions apply. Offer only available in eligible markets for Xbox Game Pass Ultimate. Eligible markets are determined at activation. Game catalog varies by region, device, and time.)、Xbox Game Pass:Xbox Game Pass Ultimate_1 month (*Terms and exclusions apply. Offer only available in eligible markets for Xbox Game Pass Ultimate. Eligible markets are determined at activation. Game catalog varies by region, device, and time.)|Xbox Game Pass for PC_1 month (*Terms and exclusions apply. Offer only available in eligible markets for Xbox Game Pass for PC. Eligible markets are determined at activation. Game catalog varies by region, device, and time.)、Security:Trusted Platform Module (Firmware TPM)|Kensington Security Slot™|BIOS Administrator Password and User Password Protection、Security:Trusted Platform Module (Firmware TPM)|Kensington Security Slot™|BIOS Administrator Password and User Password Protection、Included in the Box:*Included accessories vary according to country and territory. Please check with your local ASUS retailer for details|TUF Gaming Mouse M5|TUF Gaming backpack、Included in the Box:*Included accessories vary according to country and territory. Please check with your local ASUS retailer for details|TUF Gaming Mouse M5|TUF Gaming backpack、Note:¹Upgrade timing may vary by device. Features and app availability may vary by region. Certain features require specific hardware (see https://www.microsoft.com/en-us/windows/windows-11-specifications).、Note:¹Upgrade timing may vary by device. Features and app availability may vary by region. Certain features require specific hardware (see https://www.microsoft.com/en-us/windows/windows-11-specifications).…


    However I stumbled across a website called “Compuram” and there they argue that my model actually supports 64gb, and they have a blog page that explains their theory of why many times you can safely install more RAM than allegedly supported:
    Reasons why the maximum we quote for your system often exceeds the stated maximum of the manufacturer. The more observant of our customers are very quick to tell us that our stated maximum…


    I’m wondering if this is something I can trust? In your experience are there cases where one can install more RAM than stated by the laptop provider?
    I would be happy to buy one 32gb card so that I might add another one in the future, but according to ASUS website, my model doesn’t support 64gb and the single 32gb card isn’t suitable either. From ASUS website:

    "
    8GB DDR4-3200 SO-DIMM x 2,Max Capacity : 32GB
    8GB DDR4-3200 SO-DIMM,Max Capacity : 32GB
    16GB DDR4-3200 SO-DIMM,Max Capacity : 32GB
    16GB DDR4-3200 SO-DIMM x 2,Max Capacity : 32GB
    Max Capacity : 32GB
    "

    What do you think?

    Thanks a lot in advance
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    The Crucial system scanner tool will tell you what you ned to know.

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      The following received via PM so the thread has been reopened so that others are made aware that such a mishap can and has happened;

      [COLOR=rgb(44, 130, 201)]Hello
      [COLOR=rgb(44, 130, 201)]
      [COLOR=rgb(44, 130, 201)]You recommended me to use Crucial scanner to find out what memory I need for upgrade, their scanner scanned my laptop and recommended me to buy deskptop laptop, that’s quite shocking, please don’t recommend them to anyone they made me buy the wrong RAM.

      Having just done a Google search using ASUS TUF Gaming A17 FA706IU Crucial upgrades I got the results here all RAM at the link is 100% intended for notebook computers, in your thread on another forum here you post a link that show the results here there is a clear mis match of the types of RAM on offer.

      It is not for me to make excuses on behalf of Crucial and I won[ICODE]t, I would be taking a screenshot of the results and then be contacting Crucial to take them to task over this, save the link to the results and include that as well, Crucial do say that their RAM is 100% Guaranteed Compatible so they have no argument, let[/ICODE]s hope that they see fit to offer you something for free to make up for their mistake.

      Thanks for bringing this to our attention sir-haver and sorry for the inconvenience that the mishap has caused.[/COLOR][/COLOR][/COLOR]

      Comment

      • sir-haver
        PCHF Member
        • Aug 2021
        • 4

        #4
        Hello and thank you for your help here

        Yes that’s accurate, I’m trying to contact their support now and I’ll post here very soon the conversation thanks

        Comment

        • sir-haver
          PCHF Member
          • Aug 2021
          • 4

          #5
          Ok so I had a correspondence with Crucial support, they were very nice and apologized for what happened, promised to fix that bug advising people to buy the wrong RAM, and offered my 10 GBP as compensation on my next purchase.

          All in all I could have avoided this mistake but I’m not very knowledgeable about the appearance of RAM cards…

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            sir-haver,

            You post here asking for help and were genuinely directed by myself to the most appropriate source, please give them a kick in the backside then come back to let us know how you got on.

            Comment

            • sir-haver
              PCHF Member
              • Aug 2021
              • 4

              #7
              Hey there phillpower2 yes you’re totally right I talked to them didn’t you get my last post here? They were very sorry and promised to fix this bug, and offered me some kind of compensation

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Hello sir-haver,

                While not ideal at least they acknowledged that they were liable for the mistake, glad you got it sorted and thanks for letting us know.

                Comment

                Working...