Please help! bunch of issues that have come up.

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  • confidential
    PCHF Member
    • Aug 2016
    • 22

    #1

    Please help! bunch of issues that have come up.

    I have an asus g75 that is several years old but i mainly only use it for videos and work type stuff now. Recently I have had a whole bunch of problems arise. I have random freezes of windows, the trackpad will stop operating mouse movement (not clicks), laptop takes a long time to boot sometimes. Sometimes desktop icons do not fully load. I have monitored task manager and i notice my disk usage is pretty high even doing fairly small tasks, RAM, CPU are good. nothing looks abnormal there. And most recently i get no sound from any browser besides edge. Here are my logs
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Read through the Sticky Thread and post the logs that are requested.

    Comment

    • confidential
      PCHF Member
      • Aug 2016
      • 22

      #3
      Originally posted by Rustys
      Read through the Sticky Thread and post the logs that are requested.
      i tried posting them, but i kept getting an error message. How do i post them?

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        jmarket you will need to tell us the error message

        Comment

        • confidential
          PCHF Member
          • Aug 2016
          • 22

          #5
          Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-08-2014 01 (ATTENTION: ====> FRST version is 2228 days old and could be outdated)
          Ran by brad (administrator) on BRADS-PC on 14-09-2020 17:02:10
          Running from C:\Users\brad\Desktop
          Platform: Windows 8.1 (X64) OS Language: English (United States)
          Internet Explorer Version 11
          Boot Mode: Normal

          The only official download link for FRST:
          Download link for 32-Bit version: Downloading Farbar Recovery Scan Tool
          Download link for 64-Bit Version: Downloading Farbar Recovery Scan Tool
          Download link from any site other than Bleeping Computer is unpermitted or outdated.
          See tutorial for FRST: http://www.geekstogo.com/forum/topic...ery-scan-tool/

          ==================== Processes (Whitelisted) =================

          (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

          (NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
          (NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
          (NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
          (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
          (Logitech, Inc.) C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
          (ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
          (ASUS) C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
          (Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
          () C:\Program Files (x86)\Brother\BRAdmin Professional 3\bratimer.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ASUS Fan Filter Checker\FanChkSrv.exe
          (Microsoft Corporation) C:\Windows\System32\dasHost.exe
          () C:\Program Files (x86)\HDD Health\HDDHealthService.exe
          (Hi-Rez Studios) C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe
          (Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
          (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
          (NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
          (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
          (Electronic Arts) C:\Program Files (x86)\Origin\OriginWebHelperService.exe
          (Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
          () C:\Windows\SysWOW64\PnkBstrA.exe
          (Razer Inc.) C:\Program Files (x86)\Razer\RzWizard\RzWizardService.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
          (ASUS) C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnWMI.exe
          (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
          (ASUS) C:\Program Files\ASUS\P4G\BatteryLife.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SynptSync64.exe
          (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
          (NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
          (VIA Technologies, Inc.) C:\Windows\System32\ViakaraokeSrv.exe
          () C:\Program Files (x86)\Brother\BRAgent\BRAgtSrv.exe
          (ASUSTeK Computer Inc.) C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
          (ASUSTek Computer Inc.) C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
          (Disc Soft Ltd) C:\Program Files (x86)\DAEMON Tools Pro Advanced\DTShellHlp.exe
          (Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
          (ASUS) C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
          () C:\Program Files\Synaptics\SynTP\AsusNewUI35.exe
          (ASUSTeK) C:\Windows\SysWOW64\ACEngSvr.exe
          (Qualcomm Atheros) C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
          (Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
          (VIA) C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
          (Logitech, Inc.) C:\Program Files\Logitech\SetPointP\LBTWiz.exe
          (Logitech, Inc.) C:\Program Files\Logitech\SetPointP\SetPoint.exe
          (Acresso Corporation) C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
          (Innovative Digital Technologies) C:\Users\brad\AppData\Roaming\ACEStream\engine\ace _engine.exe
          () C:\Program Files (x86)\Bluetooth Suite\ActivateDesktop.exe
          (PANTERASoft) C:\Program Files (x86)\HDD Health\hddhealth.exe
          (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
          (Google Inc.) C:\Users\brad\AppData\Local\Google\Update\GoogleUp date.exe
          (Logitech, Inc.) C:\Program Files\Common Files\Logishrd\KHAL3\KHALMNPR.exe
          (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
          (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.23\GoogleCrashHandler.e xe
          (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
          (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
          (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.23\GoogleCrashHandler64 .exe
          (Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
          (Innovative Digital Technologies) C:\Users\brad\AppData\Roaming\ACEStream\engine\ace _engine.exe
          (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
          () C:\Users\brad\AppData\Roaming\ACEStream\updater\ac e_update.exe
          (Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.ex e
          (Microsoft Corporation) C:\Windows\System32\dllhost.exe
          (Webroot) C:\Program Files\Webroot\WRSA.exe
          (Webroot) C:\Program Files\Webroot\WRSA.exe
          (Webroot, Inc.) C:\Program Files\Webroot\Core\WRSkyClient.x64.exe
          (Webroot, Inc.) C:\Program Files\Webroot\Core\WRCoreService.x64.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
          (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
          (Microsoft Corporation) C:\Windows\System32\wsqmcons.exe
          (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
          (Microsoft Corporation) C:\Windows\System32\Taskmgr.exe
          (Microsoft Corporation) C:\Windows\System32\WerFault.exe

          ==================== Registry (Whitelisted) ==================

          (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

          HKLM...\Run: [SynAsusGestureAPIMgr] => C:\Program Files\Synaptics\SynTP\SynAsusGestureAPIMgr.exe [736568 2012-09-17] (Synaptics)
          HKLM...\Run: [ACMON] => C:\Program Files (x86)\ASUS\Splendid\ACMON.exe [90832 2012-06-07] (ASUS)
          HKLM...\Run: [AsusNewUI] => C:\Program Files\Synaptics\SynTP\AsusNewUI35.exe [1367864 2012-09-17] ()
          HKLM...\Run: [BtTray] => C:\Program Files (x86)\Bluetooth Suite\BtTray.exe [766080 2012-10-31] (Qualcomm Atheros)
          HKLM...\Run: [BtvStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [127616 2012-10-31] (Qualcomm Atheros Commnucations)
          HKLM...\Run: [Nvtmru] => C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe [1129248 2013-01-18] (NVIDIA Corporation)
          HKLM...\Run: [HDAudDeck] => C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe [5299320 2012-10-25] (VIA)
          HKLM...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe [558496 2014-02-27] (Adobe Systems Incorporated)
          HKLM...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [2273056 2013-11-29] (NVIDIA Corporation)
          HKLM...\Run: [ShadowPlay] => C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSyst emStart
          HKLM...\Run: [Zune Launcher] => C:\Program Files\Zune\ZuneLauncher.exe [163552 2011-08-05] (Microsoft Corporation)
          HKLM...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2917688 2012-09-17] (Synaptics Incorporated)
          HKLM...\Run: [Bluetooth Connection Assistant] => LBTWIZ.EXE -silent
          HKLM...\Run: [EvtMgr6] => C:\Program Files\Logitech\SetPointP\SetPoint.exe [3113592 2015-08-25] (Logitech, Inc.)
          HKLM-x32...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [91432 2012-03-28] (CyberLink Corp.)
          HKLM-x32...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [4876832 2020-09-14] (Webroot)
          HKLM-x32...\Run: [HDAudDeck] => C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe [5299320 2012-10-25] (VIA)
          HKLM-x32...\Run: [SwitchBoard] => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
          HKLM-x32...\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.ex e [1073312 2012-03-09] (Adobe Systems Incorporated)
          HKLM-x32...\Run: [IndexSearch] => C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe [46952 2011-08-02] (Nuance Communications, Inc.)
          HKLM-x32...\Run: [PaperPort PTD] => C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe [30568 2011-08-02] (Nuance Communications, Inc.)
          HKLM-x32...\Run: [PDFHook] => C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe [636192 2010-03-05] (Nuance Communications, Inc.)
          HKLM-x32...\Run: [PDF5 Registry Controller] => C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe [62752 2010-03-05] (Nuance Communications, Inc.)
          HKLM-x32...\Run: =>
          HKLM-x32...\Run: [Razer Synapse] => C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe [585536 2014-10-24] (Razer Inc.)
          Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll (Logitech, Inc.)
          HKLM...\Policies\Explorer: [NoFolderOptions] 0
          HKLM...\Policies\Explorer: [NoViewOnDrive] 0
          HKLM...\Policies\Explorer: [NoControlPanel] 0
          HKLM...\Policies\Explorer: [DisableLocalMachineRun] 0
          HKLM...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
          HKLM...\Policies\Explorer: [DisableCurrentUserRun] 0
          HKLM...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
          HKLM...\Policies\Explorer: [NoViewContextMenu] 0
          HKLM...\Policies\Explorer: [NoShellSearchButton] 0
          HKLM...\Policies\Explorer: [NoFind] 0
          HKLM...\Policies\Explorer: [NoFile] 0
          HKLM...\Policies\Explorer: [HideClock] 0
          HKLM...\Policies\Explorer: [NoTrayContextMenu] 0
          HKLM...\Policies\Explorer: [NoTrayItemsDisplay] 0
          HKLM...\Policies\Explorer: [NoSetFolders] 0
          HKLM...\Policies\Explorer: [NoDevMgrUpdate] 0
          HKLM...\Policies\Explorer: [NoSetTaskbar] 0
          HKLM...\Policies\Explorer: [NoDeletePrinter] 0
          HKLM...\Policies\Explorer: [NoDFSTab] 0
          HKLM...\Policies\Explorer: [NoChangeStartMenu] 0
          HKLM...\Policies\Explorer: [NoLogoff] 0
          HKLM...\Policies\Explorer: [NoWindowsUpdate] 0
          HKLM...\Policies\Explorer: [NoEncryptOnMove] 0
          HKLM...\Policies\Explorer: [NoRunasInstallPrompt] 0
          HKLM...\Policies\Explorer: [NoResolveSearch] 0
          HKLM...\Policies\Explorer: [NoSaveSettings] 0
          HKLM...\Policies\Explorer: [NoHardwareTab] 0
          HKLM...\Policies\Explorer: [NoStartMenuSubFolders] 0
          HKLM...\Policies\Explorer: [NoDesktop] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [2857248 2016-08-12] (Valve Corporation)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [Akamai NetSession Interface] => C:\Users\brad\AppData\Local\Akamai\netsession_win. exe [4441920 2012-10-09] (Akamai Technologies, Inc.)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [ISUSPM] => C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe [222496 2009-05-05] (Acresso Corporation)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [Spotify Web Helper] => C:\Users\brad\AppData\Roaming\Spotify\Data\Spotify WebHelper.exe [1245752 2014-09-05] (Spotify Ltd)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [Spotify] => C:\Users\brad\AppData\Roaming\Spotify\spotify.exe [6621752 2014-09-05] (Spotify Ltd)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [WinPatrol] => C:\Program Files (x86)\Ruiware\WinPatrol\winpatrol.exe [1154112 2014-07-20] (Ruiware LLC)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [Google Update] => C:\Users\brad\AppData\Local\Google\Update\1.3.33.2 3\GoogleUpdateCore.exe [605992 2018-12-19] (Google Inc.)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [DAEMON Tools Pro Agent] => C:\Program Files (x86)\DAEMON Tools Pro Advanced\DTAgent.exe [3127840 2014-02-19] (Disc Soft Ltd)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [9105112 2016-11-15] (Piriform Ltd)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Run: [AceStream] => C:\Users\brad\AppData\Roaming\ACEStream\engine\ace _engine.exe [27960 2018-08-30] (Innovative Digital Technologies)
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\system: [DisableCMD] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\system: [NoDispAppearancePage] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\system: [NoDispBackgroundPage] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\system: [NoDispSettingsPage] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoFolderOptions] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoViewOnDrive] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoControlPanel] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [DisableLocalMachineRun] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [DisableCurrentUserRun] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoViewContextMenu] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoShellSearchButton] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoFind] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoFile] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [HideClock] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoTrayContextMenu] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoTrayItemsDisplay] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoSetFolders] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoDevMgrUpdate] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoSetTaskbar] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoDeletePrinter] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoDFSTab] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoChangeStartMenu] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoLogoff] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoWindowsUpdate] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoEncryptOnMove] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoRunasInstallPrompt] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoResolveSearch] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoSaveSettings] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoHardwareTab] 0
          HKU\S-1-5-21-3975557045-1143981633-976372736-1002...\Policies\Explorer: [NoStartMenuSubFolders] 0
          Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HDDHealth.lnk
          ShortcutTarget: HDDHealth.lnk β†’ C:\Program Files (x86)\HDD Health\hddhealth.exe (PANTERASoft)
          Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install Webroot FF RunOnce.lnk
          ShortcutTarget: Install Webroot FF RunOnce.lnk β†’ C:\Program Files (x86)\Common Files\wruninstall.exe (Webroot Software, Inc.)
          Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install Webroot IE RunOnce.lnk
          ShortcutTarget: Install Webroot IE RunOnce.lnk β†’ C:\Program Files (x86)\Common Files\wruninstall.exe (Webroot Software, Inc.)
          Startup: C:\Users\brad\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Startup\Dropbox.lnk
          ShortcutTarget: Dropbox.lnk β†’ C:\Users\brad\AppData\Roaming\Dropbox\bin\Dropbox. exe (Dropbox, Inc.)
          Startup: C:\Users\brad\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Startup\Logitech . Product Registration.lnk
          ShortcutTarget: Logitech . Product Registration.lnk β†’ C:\Program Files (x86)\Common Files\LogiShrd\eReg\SetPoint\eReg.exe (Leader Technologies/Logitech)
          ShellIconOverlayIdentifiers: SkyDrivePro1 (ErrorConflict) β†’ {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers: SkyDrivePro2 (SyncInProgress) β†’ {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers: SkyDrivePro3 (InSync) β†’ {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers: ###MegaShellExtPending β†’ {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => No File
          ShellIconOverlayIdentifiers: ###MegaShellExtSynced β†’ {05B38830-F4E9-4329-978B-1DD28605D202} => No File
          ShellIconOverlayIdentifiers: ###MegaShellExtSyncing β†’ {0596C850-7BDD-4C9D-AFDF-873BE6890637} => No File
          ShellIconOverlayIdentifiers: 00avast β†’ {472083B0-C522-11CF-8763-00608CC02F24} => No File
          ShellIconOverlayIdentifiers: DropboxExt1 β†’ {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt64.22.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers: DropboxExt2 β†’ {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt64.22.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers: DropboxExt3 β†’ {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt64.22.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers: DropboxExt4 β†’ {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt64.22.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers-x32: SkyDrivePro1 (ErrorConflict) β†’ {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers-x32: SkyDrivePro2 (SyncInProgress) β†’ {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers-x32: SkyDrivePro3 (InSync) β†’ {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          ShellIconOverlayIdentifiers-x32: ###MegaShellExtPending β†’ {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => No File
          ShellIconOverlayIdentifiers-x32: ###MegaShellExtSynced β†’ {05B38830-F4E9-4329-978B-1DD28605D202} => No File
          ShellIconOverlayIdentifiers-x32: ###MegaShellExtSyncing β†’ {0596C850-7BDD-4C9D-AFDF-873BE6890637} => No File
          ShellIconOverlayIdentifiers-x32: DropboxExt1 β†’ {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt.24.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers-x32: DropboxExt2 β†’ {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt.24.dll (Dropbox, Inc.)
          ShellIconOverlayIdentifiers-x32: DropboxExt3 β†’ {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\brad\AppData\Roaming\Dropbox\bin\DropboxE xt.24.dll (Dropbox, Inc.)

          ==================== Internet (Whitelisted) ====================

          (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

          HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
          HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus13.msn.com/
          HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_TIMESTAMP = 0xF3351533ADD1D101
          SearchScopes: HKLM - DefaultScope value is missing.
          SearchScopes: HKLM-x32 - DefaultScope value is missing.
          BHO: Skype for Business Browser Helper β†’ {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} β†’ C:\Program Files\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
          BHO: CIESpeechBHO Class β†’ {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} β†’ C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)
          BHO: Logitech SetPoint β†’ {AF949550-9094-4807-95EC-D1C317803333} β†’ C:\Program Files\Logitech\SetPointP\SetPointSmooth.dll (Logitech, Inc.)
          BHO: Webroot Vault β†’ {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} β†’ C:\ProgramData\WRData\pkg\LPBar64.dll (Webroot)
          BHO: Webroot Filtering Extension β†’ {C9C42510-9B41-42c1-9DCD-7282A2D07C61} β†’ C:\Program Files\Webroot\WRData\PKG\Vistax64\wrflt.dll (Webroot)
          BHO: Microsoft SkyDrive Pro Browser Helper β†’ {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} β†’ C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          BHO-x32: Skype for Business Browser Helper β†’ {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} β†’ C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
          BHO-x32: PlusIEEventHelper Class β†’ {551A852F-39A6-44A7-9C13-AFBEC9185A9D} β†’ C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll (Zeon Corporation)
          BHO-x32: Logitech SetPoint β†’ {AF949550-9094-4807-95EC-D1C317803333} β†’ C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll (Logitech, Inc.)
          BHO-x32: Webroot Vault β†’ {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} β†’ C:\ProgramData\WRData\pkg\LPBar.dll (Webroot)
          BHO-x32: Webroot Filtering Extension β†’ {C9C42510-9B41-42c1-9DCD-7282A2D07C61} β†’ C:\Program Files\Webroot\WRData\PKG\Vistax86\wrflt.dll (Webroot)
          BHO-x32: Microsoft SkyDrive Pro Browser Helper β†’ {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} β†’ C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
          Toolbar: HKLM - Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar64.dll (Webroot)
          Toolbar: HKLM-x32 - Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll (Webroot)
          Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
          Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - No File
          Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL (Microsoft Corporation)
          Handler-x32: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll (Belarc, Inc.)
          Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
          Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
          [HEADING=1]FireFox:[/HEADING]
          FF ProfilePath: C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902
          FF Plugin: @adobe.com/FlashPlayer β†’ C:\WINDOWS\system32\Macromed\Flash\NPSWF64_32_0_0_ 101.dll ()
          FF Plugin: @esn/npbattlelog,version=2.5.0 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.5.0\npbattlelogx64.dll No File
          FF Plugin: @esn/npbattlelog,version=2.6.2 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.6.2\npbattlelogx64.dll (EA Digital Illusions CE AB)
          FF Plugin: @Microsoft.com/NpCtrl,version=1.0 β†’ C:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll ( Microsoft Corporation)
          FF Plugin: @microsoft.com/SharePoint,version=14.0 β†’ C:\PROGRA~1\MICROS~2\Office15\NPSPWRAP.DLL (Microsoft Corporation)
          FF Plugin: adobe.com/AdobeAAMDetect β†’ C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDet ect64.dll (Adobe Systems)
          FF Plugin-x32: @adobe.com/FlashPlayer β†’ C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_ 101.dll ()
          FF Plugin-x32: @esn/esnlaunch,version=2.1.4 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.1.4\npesnlaunch.dll No File
          FF Plugin-x32: @esn/esnlaunch,version=2.3.0 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.3.0\npesnlaunch.dll No File
          FF Plugin-x32: @esn/npbattlelog,version=2.4.0 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.4.0\npbattlelog.dll No File
          FF Plugin-x32: @esn/npbattlelog,version=2.6.2 β†’ C:\Program Files (x86)\Battlelog Web Plugins\2.6.2\npbattlelog.dll No File
          FF Plugin-x32: @Google.com/GoogleEarthPlugin β†’ C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
          FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 β†’ C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
          FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater β†’ C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
          FF Plugin-x32: @microsoft.com/Lync,version=15.0 β†’ C:\Program Files (x86)\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
          FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 β†’ C:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll ( Microsoft Corporation)
          FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 β†’ C:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
          FF Plugin-x32: @nvidia.com/3DVision β†’ C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation)
          FF Plugin-x32: @nvidia.com/3DVisionStreaming β†’ C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation)
          FF Plugin-x32: @tools.google.com/Google Update;version=3 β†’ C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll (Google Inc.)
          FF Plugin-x32: @tools.google.com/Google Update;version=9 β†’ C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll (Google Inc.)
          FF Plugin-x32: @videolan.org/vlc,version=2.0.6 β†’ C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
          FF Plugin-x32: @videolan.org/vlc,version=3.0.1 β†’ C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
          FF Plugin-x32: adobe.com/AdobeAAMDetect β†’ C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDet ect32.dll (Adobe Systems)
          FF Plugin HKCU: @acestream.net/acestreamplugin,version=3.1.28 β†’ C:\Users\brad\AppData\Roaming\ACEStream\player\npa ce_plugin.dll (Innovative Digital Technologies)
          FF Plugin HKCU: @talk.google.com/GoogleTalkPlugin β†’ C:\Users\brad\AppData\Roaming\Mozilla\plugins\npgo ogletalk.dll (Google)
          FF Plugin HKCU: @talk.google.com/O1DPlugin β†’ C:\Users\brad\AppData\Roaming\Mozilla\plugins\npo1 d.dll (Google)
          FF Plugin HKCU: @tools.google.com/Google Update;version=3 β†’ C:\Users\brad\AppData\Local\Google\Update\1.3.33.2 3\npGoogleUpdate3.dll (Google Inc.)
          FF Plugin HKCU: @tools.google.com/Google Update;version=9 β†’ C:\Users\brad\AppData\Local\Google\Update\1.3.33.2 3\npGoogleUpdate3.dll (Google Inc.)
          FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll (Microsoft Corporation)
          FF Plugin ProgramFiles/Appdata: C:\Users\brad\AppData\Roaming\mozilla\plugins\npgo ogletalk.dll (Google)
          FF Plugin ProgramFiles/Appdata: C:\Users\brad\AppData\Roaming\mozilla\plugins\npo1 d.dll (Google)
          FF SearchPlugin: C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\searchplugins\youtube-video-search.xml
          FF Extension: HTTPS-Everywhere - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensionshttps-everywhere@eff.org [2015-02-07]
          FF Extension: AS Magic Player - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensionsmagicplayer_unlisted@acestream.org [2016-02-20]
          FF Extension: Webroot Password Manager - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensions{8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda} [2013-12-11]
          FF Extension: WOT - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensions{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2014-03-12]
          FF Extension: NoScript - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensions{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2013-04-10]
          FF Extension: Adblock Plus - C:\Users\brad\AppData\Roaming\Mozilla\Firefox\Prof iles\i8lundyz.default-1365654069902\Extensions{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2013-04-10]
          FF HKLM-x32...\Firefox\Extensions: [webrootsecure@webroot.com] - C:\ProgramData\WRData\PKG\FIREFOX\WebrootSecure_So cketServer
          FF Extension: Webroot Filtering Extension - C:\ProgramData\WRData\PKG\FIREFOX\WebrootSecure_So cketServer [2013-11-11]
          FF HKLM-x32...\Firefox\Extensions: [{F003DA68-8256-4b37-A6C4-350FA04494DF}] - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt
          FF Extension: Logitech SetPoint - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt [2016-03-02]
          FF HKCU...\Firefox\Extensions: [acewebextension_unlisted@acestream.org] - C:\Users\brad\AppData\Roaming\ACEStream\extensions \awe\firefox\acewebextension_unlisted.xpi
          FF Extension: No Name - C:\Users\brad\AppData\Roaming\ACEStream\extensions \awe\firefox\acewebextension_unlisted.xpi [2018-01-24]
          [HEADING=1]Chrome:[/HEADING]
          CHR Extension: (Slides) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhon fmgoek [2014-11-13]
          CHR Extension: (Docs) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfi lokake [2013-08-17]
          CHR Extension: (Google Drive) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigk jlhalf [2013-08-17]
          CHR Extension: (Hover your mouse on the video element for certain number of seconds, after which the webpage automatically dims) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\bfbmjmiodbnnpllbbbfblcplfj jepjdn [2014-05-05]
          CHR Extension: (WOT Web of Trust, Website Reputation Ratings) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpb ikblnp [2014-05-05]
          CHR Extension: (YouTube) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldk acnbeo [2013-08-17]
          CHR Extension: (Add to Amazon Wish List) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\ciagpekplgpbepdgggflgmahnj giaced [2014-05-05]
          CHR Extension: (uBlock Origin) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpalhdlnbpafiamejdnhcphjb keiagm [2016-11-25]
          CHR Extension: (Google Search) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljnie djpjpf [2013-08-17]
          CHR Extension: (Tampermonkey) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhdgffkkebhmkfjojejmpbldmp obfkfo [2016-10-20]
          CHR Extension: (Facebook Color & Background Changer) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\dheljpcbhldkdiabdemaflamgf nbpnkd [2014-05-05]
          CHR Extension: (Google Calendar) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejjicmeblgpmajnghnpcppodon ldlgfn [2014-05-05]
          CHR Extension: (Sheets) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpeb giejap [2014-11-13]
          CHR Extension: (EditThisCookie) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\fngmhnnpilhplaeedifhccceom clgfbg [2014-05-05]
          CHR Extension: (Google Docs Offline) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdl olhkhi [2015-10-24]
          CHR Extension: (LastPass: Free Password Manager) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegep lioahd [2016-09-17]
          CHR Extension: (Disconnect) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\jeoacafpbcihiomhlakheieifh pjdfeo [2014-05-05]
          CHR Extension: (Reddit Enhancement Suite) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\kbmfpngjjgdllneeigpgjifpgo cmfgmb [2014-05-05]
          CHR Extension: (Cookie Manager) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\kbnfbcpkiaganjpcanopcgeoeh kleeck [2014-05-05]
          CHR Extension: (Webroot Filtering Extension) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\kjeghcllfecehndceplomkocgf bklffd [2014-02-10]
          CHR Extension: (Facebook AdBlock) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\lfpacabphcagfehdgnigmfnbjd ampbaa [2014-05-05]
          CHR Extension: (Ace Script) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjbepbhonbojpoaenhckjocchg fiaofo [2018-04-21]
          CHR Extension: (Tom’s Hardware - My Threads) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\nddbmgcnelmmhlfibkmfnhnfec caliip [2014-10-20]
          CHR Extension: (Highlight Keywords for Google Search) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\nhahncknpppipmgjchbbhehkfg lelepf [2014-05-05]
          CHR Extension: (Chrome Web Store Payments) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccm gmieda [2013-08-21]
          CHR Extension: (Hover Zoom) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\nonjdcjchghhkdoolnlbekcfll mednbl [2014-05-05]
          CHR Extension: (Incognito Tab Switch) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\ofeampmlffjabmpdebckhpmcjk cjkahi [2014-08-05]
          CHR Extension: (Webroot Password Manager) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\okfhiodnpcnnnpgbjbhfebjnba gmfhab [2013-08-17]
          CHR Extension: (Netflix Party) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\oocalimimngaihdkbihfgmpkcp nmlaoa [2016-12-06]
          CHR Extension: (Showgoers for Netflix) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\pcmaninppdeakmhaonacejmfcg eempfo [2016-12-06]
          CHR Extension: (Gmail) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoe jaedia [2013-08-17]
          CHR Extension: (Chrome Media Router) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcj beemfm [2016-08-15]
          CHR Extension: (Reditr - The Best Reddit Client) - C:\Users\brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\pmfcbbijgnhoebddbjpmlikabn bnddgb [2014-05-05]
          CHR HKLM...\Chrome\Extension: [jeaohhlajejodfjadcponpnjgkiikocn] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [2014-05-05]
          CHR HKLM-x32...\Chrome\Extension: [kjeghcllfecehndceplomkocgfbklffd] - C:\ProgramData\WRData\PKG\CHROME\CHROME_1.0.0.32.c rx [2014-03-09]
          CHR HKLM-x32...\Chrome\Extension: [okfhiodnpcnnnpgbjbhfebjnbagmfhab] - C:\ProgramData\WRData\pkg\lpchrome.crx [2013-01-18]

          ==================== Services (Whitelisted) =================

          (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

          R2 ASUS InstantOn; C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe [277120 2012-04-13] (ASUS)
          R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [231040 2012-10-31] (Qualcomm Atheros Commnucations) [File not signed]
          S3 BEService; C:\Program Files (x86)\Common Files\BattlEye\BEService.exe [49152 2013-03-19] () [File not signed]
          R2 BRA_Scheduler; C:\Program Files (x86)\Brother\BRAdmin Professional 3\bratimer.exe [99328 2013-05-31] () [File not signed]
          S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-28] (Microsoft Corporation)
          R2 DiagTrack; C:\Windows\system32\diagtrack.dll [1633008 2018-08-12] (Microsoft Corporation)
          R2 FanChkService; C:\Program Files (x86)\ASUS\ASUS Fan Filter Checker\FanChkSrv.exe [45696 2012-01-20] (ASUSTek Computer Inc.)
          S3 GoogleChromeElevationService; C:\Program Files (x86)\Google\Chrome\Application\71.0.3578.98\eleva tion_service.exe [443872 2018-12-11] (Google Inc.)
          R2 HDDHealth; C:\Program Files (x86)\HDD Health\HDDHealthService.exe [17760 2013-03-08] () [File not signed]
          U2 HiPatchService; C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe [9728 2016-08-05] (Hi-Rez Studios) [File not signed]
          R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [129856 2012-06-27] (Intel Corporation)
          R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [166720 2012-06-25] (Intel Corporation)
          R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6347056 2018-09-19] (Malwarebytes)
          R2 NvNetworkService; C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [1370912 2013-11-29] (NVIDIA Corporation)
          R2 NvStreamSvc; C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [15128352 2013-11-29] (NVIDIA Corporation)
          S3 Origin Client Service; C:\Program Files (x86)\Origin\OriginClientService.exe [2269504 2018-12-17] (Electronic Arts)
          R2 Origin Web Helper Service; C:\Program Files (x86)\Origin\OriginWebHelperService.exe [3130696 2018-12-17] (Electronic Arts)
          S3 OverwolfUpdater; C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe [2425160 2018-12-04] (Overwolf LTD)
          R2 PDFProFiltSrvPP; C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [145256 2011-08-02] (Nuance Communications, Inc.)
          S2 PinnacleUpdateSvc; C:\Program Files (x86)\PowerUp Software\Pinnacle Game Profiler\pinnacle_updater.exe [438272 2014-01-12] (PowerUp Software, LLC) [File not signed]
          R2 PnkBstrA; C:\WINDOWS\system32\PnkBstrA.exe [76152 2014-06-27] ()
          R2 PnkBstrA; C:\WINDOWS\SysWOW64\PnkBstrA.exe [76152 2015-02-07] ()
          R2 RzWizardService; C:\Program Files (x86)\Razer\RzWizard\RzWizardService.exe [367616 2014-05-20] (Razer Inc.) [File not signed]
          S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
          S3 TunngleService; C:\Program Files (x86)\Tunngle\TnglCtrl.exe [745368 2012-11-26] (Tunngle.net GmbH) [File not signed]
          R2 VIAKaraokeService; C:\Windows\system32\viakaraokesrv.exe [27768 2012-10-22] (VIA Technologies, Inc.)
          R2 WBA_Agent_Client; C:\Program Files (x86)\Brother\BRAgent\BRAgtSrv.exe [86016 2009-01-27] () [File not signed]
          S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [361824 2017-01-12] (Microsoft Corporation)
          S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [119872 2017-01-12] (Microsoft Corporation)
          R2 WRCoreService; C:\Program Files\Webroot\Core\WRCoreService.x64.exe [2035888 2020-07-16] (Webroot, Inc.) [File not signed]
          R3 WRSkyClient; C:\Program Files\Webroot\Core\WRSkyClient.x64.exe [3000648 2020-07-16] (Webroot, Inc.) [File not signed]
          R2 WRSVC; C:\Program Files\Webroot\WRSA.exe [4876832 2020-09-14] (Webroot)

          ==================== Drivers (Whitelisted) ====================

          (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

          S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [76952 2012-10-31] (Qualcomm Atheros)
          S3 dg_ssudbus; C:\Windows\system32\DRIVERS\ssudbus.sys [131984 2017-05-18] (Samsung Electronics Co., Ltd.)
          R1 dtsoftbus01; C:\Windows\System32\drivers\dtsoftbus01.sys [283064 2015-09-14] (Disc Soft Ltd)
          R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [152688 2018-12-04] (Malwarebytes)
          R3 kbfiltr; C:\Windows\System32\drivers\kbfiltr.sys [14992 2012-08-01] ( )
          R2 MBAMChameleon; C:\Windows\System32\Drivers\MbamChameleon.sys [198512 2020-09-14] (Malwarebytes)
          R3 MBAMFarflt; C:\Windows\System32\DRIVERS\farflt.sys [126624 2020-09-14] (Malwarebytes)
          R3 MBAMProtection; C:\Windows\system32\DRIVERS\mbam.sys [72536 2020-09-14] (Malwarebytes)
          R3 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [261032 2020-09-14] (Malwarebytes)
          R3 MBAMWebProtection; C:\Windows\system32\DRIVERS\mwac.sys [113016 2020-09-14] (Malwarebytes)
          R3 nvvad_WaveExtensible; C:\Windows\system32\drivers\nvvad64v.sys [39200 2013-10-30] (NVIDIA Corporation)
          S3 openport; C:\Windows\system32\DRIVERS\openport.sys [23200 2015-06-26] (Tactrix Inc.)
          S3 rzendpt; C:\Windows\System32\drivers\rzendpt.sys [39592 2014-09-04] (Razer Inc)
          R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [43832 2012-09-17] (Synaptics Incorporated)
          S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [117592 2017-01-12] (Microsoft Corporation)
          R1 WRCore; C:\Program Files\Webroot\Core\WRCore.x64.sys [268720 2020-06-15] (Webroot, Inc.)
          R0 WRkrn; C:\Windows\System32\drivers\WRkrn.sys [145128 2020-09-14] (Webroot)
          S3 wrUrlFlt; C:\WINDOWS\system32\DRIVERS\wrUrlFlt.sys [41040 2015-03-17] (Webroot)
          S3 XFDriver64; C:\Program Files (x86)\Xfire2\XFDriver64.sys [17160 2013-03-14] (XFire)

          ==================== NetSvcs (Whitelisted) ===================

          (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

          ==================== One Month Created Files and Folders ========

          (If an entry is included in the fixlist, the file\folder will be moved.)

          2020-09-14 17:00 - 2020-09-14 17:02 - 00042452 _____ () C:\Users\brad\Desktop\FRST.txt
          2020-09-14 17:00 - 2020-09-14 17:00 - 02297856 _____ (Farbar) C:\Users\brad\Downloads\FRST64 (1).exe
          2020-09-14 16:56 - 2020-09-14 16:56 - 02297856 _____ (Farbar) C:\Users\brad\Downloads\FRST64.exe
          2020-09-14 16:41 - 2020-09-14 16:43 - 00113016 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00198512 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00126624 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00072536 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00000000 ____D () C:\Users\brad\AppData\Local\mbamtray
          2020-09-14 16:41 - 2020-09-14 16:41 - 00000000 ____D () C:\Users\brad\AppData\Local\mbam
          2020-09-14 16:40 - 2020-09-14 16:40 - 00261032 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
          2020-09-14 16:40 - 2020-09-14 16:40 - 00001845 _____ () C:\Users\Public\Desktop\Malwarebytes.lnk
          2020-09-14 16:40 - 2020-09-14 16:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
          2020-09-14 16:40 - 2020-09-14 16:40 - 00000000 ____D () C:\Program Files\Malwarebytes
          2020-09-14 16:40 - 2018-12-04 08:09 - 00152688 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
          2020-09-14 16:38 - 2020-09-14 16:38 - 00000000 ____D () C:\ProgramData\WRCore
          2020-09-14 16:37 - 2020-09-14 16:38 - 00845668 _____ () C:\Users\brad\Documents\cc_20200914_163713.reg
          2020-09-14 16:37 - 2020-09-14 16:37 - 00000000 _____ () C:\WINDOWS\setuperr.log
          2020-09-14 16:37 - 2020-09-14 16:37 - 00000000 _____ () C:\WINDOWS\setupact.log
          2020-09-14 16:36 - 2020-09-14 16:38 - 00071855 _____ () C:\WINDOWS\WindowsUpdate.log

          ==================== One Month Modified Files and Folders =======

          (If an entry is included in the fixlist, the file\folder will be moved.)

          2020-09-14 17:02 - 2020-09-14 17:00 - 00042452 _____ () C:\Users\brad\Desktop\FRST.txt
          2020-09-14 17:02 - 2014-08-06 19:57 - 00000000 ____D () C:\FRST
          2020-09-14 17:02 - 2013-08-22 08:36 - 00000000 ____D () C:\WINDOWS\system32\sru
          2020-09-14 17:00 - 2020-09-14 17:00 - 02297856 _____ (Farbar) C:\Users\brad\Downloads\FRST64 (1).exe
          2020-09-14 16:59 - 2014-08-09 10:35 - 00000000 ____D () C:\Users\brad\Desktop\FRST-OlderVersion
          2020-09-14 16:56 - 2020-09-14 16:56 - 02297856 _____ (Farbar) C:\Users\brad\Downloads\FRST64.exe
          2020-09-14 16:54 - 2014-12-24 09:58 - 00003922 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronizatio n-{116F6D62-3422-4B22-AC3B-F93C0FA4D09E}
          2020-09-14 16:43 - 2020-09-14 16:41 - 00113016 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys
          2020-09-14 16:42 - 2013-01-16 13:54 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3975557045-1143981633-976372736-1002
          2020-09-14 16:41 - 2020-09-14 16:41 - 00198512 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00126624 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00072536 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
          2020-09-14 16:41 - 2020-09-14 16:41 - 00000000 ____D () C:\Users\brad\AppData\Local\mbamtray
          2020-09-14 16:41 - 2020-09-14 16:41 - 00000000 ____D () C:\Users\brad\AppData\Local\mbam
          2020-09-14 16:40 - 2020-09-14 16:40 - 00261032 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
          2020-09-14 16:40 - 2020-09-14 16:40 - 00001845 _____ () C:\Users\Public\Desktop\Malwarebytes.lnk
          2020-09-14 16:40 - 2020-09-14 16:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
          2020-09-14 16:40 - 2020-09-14 16:40 - 00000000 ____D () C:\Program Files\Malwarebytes
          2020-09-14 16:40 - 2014-08-04 21:30 - 00000000 ____D () C:\ProgramData\Malwarebytes
          2020-09-14 16:40 - 2014-08-04 21:30 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
          2020-09-14 16:38 - 2020-09-14 16:38 - 00000000 ____D () C:\ProgramData\WRCore
          2020-09-14 16:38 - 2020-09-14 16:37 - 00845668 _____ () C:\Users\brad\Documents\cc_20200914_163713.reg
          2020-09-14 16:38 - 2020-09-14 16:36 - 00071855 _____ () C:\WINDOWS\WindowsUpdate.log
          2020-09-14 16:38 - 2013-01-18 16:14 - 00000000 ____D () C:\Program Files\Webroot
          2020-09-14 16:37 - 2020-09-14 16:37 - 00000000 _____ () C:\WINDOWS\setuperr.log
          2020-09-14 16:37 - 2020-09-14 16:37 - 00000000 _____ () C:\WINDOWS\setupact.log
          2020-09-14 16:37 - 2013-01-18 16:14 - 00173048 _____ (Webroot) C:\WINDOWS\SysWOW64\WRusr.dll
          2020-09-14 16:37 - 2013-01-18 16:14 - 00145128 _____ (Webroot) C:\WINDOWS\system32\Drivers\WRkrn.sys
          2020-09-14 16:37 - 2013-01-18 16:14 - 00103864 _____ (Webroot) C:\WINDOWS\system32\WRusr.dll
          2020-09-14 16:37 - 2013-01-18 16:14 - 00000000 ____D () C:\ProgramData\WRData
          2020-09-14 16:33 - 2013-02-06 18:51 - 01797120 ___SH () C:\Users\brad\Desktop\Thumbs.db
          2020-09-14 16:10 - 2013-08-22 08:36 - 00000000 ____D () C:\WINDOWS\system32\NDF
          2020-09-14 16:07 - 2014-09-24 00:15 - 00901148 _____ () C:\WINDOWS\system32\PerfStringBackup.INI
          2020-09-14 16:03 - 2013-04-30 18:36 - 00000000 ____D () C:\Users\brad\AppData\Roaming.ACEStream
          2020-09-14 16:01 - 2014-11-03 22:43 - 00000000 ___RD () C:\Users\brad\OneDrive
          2020-09-14 16:01 - 2013-01-16 13:47 - 00000380 _____ () C:\Users\brad\AppData\Roaming\sp_data.sys
          2020-09-14 16:00 - 2013-08-29 21:16 - 00000085 _____ () C:\WINDOWS\SysWOW64\BRAgent.dat
          2020-09-14 15:59 - 2014-11-03 21:48 - 00000000 ____D () C:\Users\brad
          2020-09-14 15:59 - 2014-11-03 21:38 - 00000000 ____D () C:\ProgramData\NVIDIA
          2020-09-14 15:59 - 2014-10-16 12:04 - 00119296 _____ () C:\WINDOWS\SysWOW64\zlib.dll
          2020-09-14 15:59 - 2013-08-22 07:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT
          [HEADING=1]Some content of TEMP:[/HEADING]
          C:\Users\brad\AppData\Local\Temp\WRupdate143386271 9.exe

          ==================== Bamital & volsnap Check =================

          (There is no automatic fix for files that do not pass verification.)

          C:\Windows\System32\winlogon.exe => File is digitally signed
          C:\Windows\System32\wininit.exe => File is digitally signed
          C:\Windows\explorer.exe => File is digitally signed
          C:\Windows\SysWOW64\explorer.exe => File is digitally signed
          C:\Windows\System32\svchost.exe => File is digitally signed
          C:\Windows\SysWOW64\svchost.exe => File is digitally signed
          C:\Windows\System32\services.exe => File is digitally signed
          C:\Windows\System32\User32.dll => File is digitally signed
          C:\Windows\SysWOW64\User32.dll => File is digitally signed
          C:\Windows\System32\userinit.exe => File is digitally signed
          C:\Windows\SysWOW64\userinit.exe => File is digitally signed
          C:\Windows\System32\rpcss.dll => File is digitally signed
          C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

          LastRegBack: 2018-12-30 04:10

          ==================== End Of Log ============================

          Comment

          • confidential
            PCHF Member
            • Aug 2016
            • 22

            #6
            so i was able to post that first one without an error this time, but for the two other logs im getting this error
            β€œOops! We ran into some problems. Please try again later. More error details may be in the browser console.”

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7635

              #7
              Hi there,

              I see that you’re running Windows 8.1. Have you thought about upgrading to Windows 10?

              The reason you were getting errors posting is because you triggered one of our firewalls. It has since learned your usage pattern and you shouldn’t get blocked again.

              I don’t really see any malware on your machine.

              Comment

              • confidential
                PCHF Member
                • Aug 2016
                • 22

                #8
                Originally posted by jmarket
                Hi there,

                I see that you’re running Windows 8.1. Have you thought about upgrading to Windows 10?

                The reason you were getting errors posting is because you triggered one of our firewalls. It has since learned your usage pattern and you shouldn’t get blocked again.

                I don’t really see any malware on your machine.
                yea i actually switched over to windows 10 yesterday, and wiped everything except for personal files and my laptop runs much better. but now my DVD drive does not work. i can put a disk in, and i hear it spin and move. but it never detects that there is a disk. i checked device manager and it says everything is working fine, and drivers are up to date. i booted in safe mode and tried, but again did not recognize a disc being in the drive.

                Comment

                • jmarket
                  PCHF Owner
                  • Jan 2015
                  • 7635

                  #9
                  It sounds like the laser in the drive is defective. Do you have an external DVD drive you can test to verify?

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8980

                    #10
                    Any updates?

                    Comment

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