mouse keyboard issues

[coachjerry]

My friend has a PC laptop using a Logitech M185 mouse and a k270 wireless keyboard. The mouse broke and was replaced with a like-new one and the nano USB receiver from the replacement mouse was inserted in the laptop. The new mouse then worked fine but the keyboard did not operate. What do I do? I am 88 and a Mac user so please respond as if you’re talking to a 5-year old.

[Bruce]

that Logitech keyboard may need to be pair again to the nano receiver.
download Logitech Unifying software to do that.

[jmarket]

Or better still get your friend who owns the pc to join up and ask. This will make assisting direct and accurate.

[coachjerry]

Or better still get your friend who owns the pc to join up and ask. This will make assisting direct and accurate.

I will do what you suggest. Also, I agree with your thought that it would be better for him to post on this forum directly: how ever he is severely computer illiterate and has trouble just entering his password.

[Bastet]

You need to pair the keyboard with the new nano receiver using the Logitech unifying software.

[coachjerry]

I assume I can find out how to do that on the logitech website

[Bastet]

Download it here if you don’t already have it:

https://download01.logi.com/web/ftp/pub/controldevices/unifying/unifying250.exe

Open this & choose add device.
If you require a different version: Unifying Software – Logitech Support + Download

[phillpower2]

Any update coachjerry?

[phillpower2]

Thread closed due to lack of feedback from the OP.