My laptop shut down when i playing games

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  • johnaseuu
    PCHF Member
    • Feb 2020
    • 2

    #1

    My laptop shut down when i playing games

    hello guys, i have a laptop Asus X751L. (i5 4210U / nvidia gtx 850m / 8gb ram). Yesterday I reinstalled windows, I cleaned the laptop, I changed the thermal paste.

    When i playing csgo (for example - when i dropped a smoke my laptop shut down) or after 10-15mins the laptop shut down .

    I don t know what happend … maybe can you help me with other sol.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Download this.. Download Speccy | Find your computer specs, free!

    To post.. CCleaner Support Community

    @Bruce

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    • johnaseuu
      PCHF Member
      • Feb 2020
      • 2

      #3
      Originally posted by vger

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      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        After you clean installed Windows did you also reinstall the drivers for the MB and starting with the chipset drivers first.

        Things of note in Speccy;

        [COLOR=rgb(226, 80, 65)]Battery
        AC Line: Online
        Battery Charge %: 0 %
        Battery State: Unknown status
        Remaining Battery Time: Unknown [COLOR=rgb(226, 80, 65)]These readings point towards a problem with the battery, the symptoms that you describe are typical of something causing overheating and a bad battery can overheat and worse case scenario go bang.[COLOR=rgb(44, 130, 201)] How old is the battery in the notebook?

        [COLOR=rgb(226, 80, 65)]Power Profile
        Active power scheme: Balanced[COLOR=rgb(226, 80, 65)] Notebooks that have a discrete GPU as does yours should set the Windows Power Plan to High Performance when gaming else the GPU will not get the additional juice that it needs and the video will revert back to the on die HD graphics provided by the CPU.[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          and since the battery has no charge, the slightest issue with the power plug (bad contact, lose, frayed) will shut the laptop down.
          also make sure it has good airflow.
          surprisingly, laptops hate being used on your lap.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Any update for us johnaseuu?

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #7
              Any update for us? This thread will be closed if not replied to within 48hrs.

              Comment

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