Video/audio problems, glitching etc

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  • torxan
    PCHF Member
    • Feb 2020
    • 2

    #1

    Video/audio problems, glitching etc

    Hello,

    Dear community members, I have a problem with audio/video glitching on my notebook. Recently I’ve pulled out my HP DV8 1110sw (specs on the bottom) because I had to return my company notebook. I took it apart, cleaned it, changed the thermal paste, upgraded ram from 4bg do 8gb, and upgraded one of my HDD’s to an SSD. I installed Win 10 Pro 64bit, all of the drivers were installed by windows update service. I installed all the newest codecs etc. By then I wanted check if everything is ok, beginning from winamp - the sound of various tracks was fine. So then I went to Netflix and when I pressed play on a first tv show there were weird sounds and cracks coming from the speakers making actors sound like R2D2 while at the same time video was lagging a bit. I’ve tried different browsers - Opera, Firefox and Chrome, nothing helped. So the I tried reinstalling drivers and codes by hand, flash players, silverlight etc. - didn’t help either. I thought that it might be some kind of surge on the power supply unit so I disconnected it, while working on the battery only - still nothing changed. Changed power settings to maximum efficiency. Turned on/off optimizing audio/video. Considering that the notebook was made to work with Win7 i tried to install drivers for Win 7 in compatibility mode but nothing changed. I need some advice what else I can do/check to fix this problem. I paid a lot for this notebook and I really want to make it work correctly.

    Specs
    hp dv8-1110sw
    Screen: full hd 1920x1080p 18"
    Chipset: Intel HM55
    Processor: Intel i7 720QM
    Graphics card: NVIDIA GeForce GT230M
    Ram: ddr3 8gb (oryginally 4gb)
    Drives: 120SSD, 500gb HDD (oryginally x2 500gb HDD)
    System: Windows 10 Pro (oryginally Windows 7 Home Premium 64bit)
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Have you checked your internet connection on that laptop? Also how many browsers do you have open at one time?

    Comment

    • torxan
      PCHF Member
      • Feb 2020
      • 2

      #3
      Internet connection is fine, there was only 1 browser open at a time. I tried a full hd movie on VLC player - it sounds fine, the problem is when i use netflix or twitch. I haven’t tried any games yet. Also the worst cracking sounds are when i start playing netflix, after a while it calms down a bit but not entirely.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Any updates?

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Thread closed due to lack of feedback from the OP.

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