Laptop sata ports

[Apple_Pie]

Hello, i would like some help with my laptop. I had this situation where i unpluged the wifi card and somehow the hdd stopped working, found out the 2 sata ports are not working at all, so i saw this third port that had something plugged into it from the inside of the laptop so i inplugged it and plugged in the hdd and now it works, but my concern is what did i unplug? Heres the link of the photo: [MEDIA=imgur]ejobubP[/MEDIA]

1 - primary port
2 - secondary port
3 - the third port that i unplugged the cable from and plugged in the hdd
4 - the unknown cable i unpplugged

[veeg]

Hello

Number 4 port looks like it is broken.. Please give us your complete laptop spec’s. Also which ports are not working?

@Bruce @gus @phillpower2

[Rustys]

Include the make and model.

[Bruce]

if you follow that unplugged cable along its length, does it not lead back to that hard driver shown.
does that laptop model allow/have 2 drive bays?

[jmarket]

As per Bruces post the hard drive does appear to be connected to the number 4 connector?

Please include full model number when seeking help

[Apple_Pie]

if you follow that unplugged cable along its length, does it not lead back to that hard driver shown.
does that laptop model allow/have 2 drive bays?

it shouldnt lead back to the hard drive as the hard drive is currently plugged in and working and yes the laptop has 2 bays

[Apple_Pie]

Hello

Number 4 port looks like it is broken.. Please give us your complete laptop spec’s. Also which ports are not working?

@Bruce @gus @phillpower2

it is not broken, currently im using the laptop. The model is hp dv7-6c10so. The 1 and 2 ports are not working

[jmarket]

Have you looked in the manual? It tells all

http://h10032.www1.hp.com/ctg/Manual/c03092987

[Apple_Pie]

Have you looked in the manual? It tells all

http://h10032.www1.hp.com/ctg/Manual/c03092987

i dont really understand what that could tell me?

[Rustys]

See if the Maintenance and Service Guide helps which can be found here.

[COLOR=rgb(243, 121, 52)]https://support.hp.com/us-en/product...258889/manuals[/COLOR]

[Apple_Pie]

See if the Maintenance and Service Guide helps which can be found here.

[COLOR=rgb(243, 121, 52)]https://support.hp.com/us-en/product...258889/manuals
[/COLOR]

[COLOR=rgb(243, 121, 52)]
Thanks! I figured it out, its the cd rom i unplugged, clicked it and it doesnt work. Thank you all for the help![/color]

[phillpower2]

Glad you got it sorted and thanks for concluding your thread (y)

[jmarket]

i dont really understand what that could tell me?

If you did look at page 59 onwards you will see.