RAM slot not registering

[Based_Mace]

Dell Inspiron 15 7000 series

Hi all,
I just recently picked up two 16 GB sticks of RAM for my laptop. After install I loaded the BIOS and it registered the increase from 8GB to 16GB in DIMM Slot A but didn’t in DIMM Slot B.

I tried switching the sticks into the opposite slots to no avail. I pulled the stick out of slot B and made sure the contacts were clean and still no result. I reinstalled the factory 8GB stick into slot B with the Crucial 16GB still in slot A and still no luck.

My next thought is to try taking out the aftermarket stick from slot A and leaving the slot B stick in, but I wanted to come on here and see if there were any suggestions first.

Much thanks

[veeg]

Hello

I am assuming you matched the spec’s from the previous ram,correct?

@Bruce

[Based_Mace]

I did, I double checked compatibility yo make sure it’s all correct

Hello

I am assuming you matched the spec’s from the previous ram,correct?

@Bruce

[Bruce]

I had something similar a year or two ago when trying to add more RAM to my laptop.
one slot took it, the other didn’t.
looked up the specs online and found it was designed that way - can’t exactly remember the reason or the actually problem, just recall it simply wasn’t doable.
so look up the Inspiron manual and see if you fall into the same boat.

[phillpower2]

Dell Inspiron 15 7000 series

Can you tell us which version of the 7000 series it is that you have so we can do some research.

[veeg]

Any updates?

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.