Green background problem

[Zakureach]

Hello everyone,
I bought a new laptop today for school. It is an Acer Aspire 5.
It has no disc reader so I used an USB cd/dvd reader to install a program to use my printer.
After everything was installed I wanted to eject the USB but couldnt find it with the “eject safely button”. So I just unplugged it.
After a few seconds my background turned green. The weird thing was that only my wallpaper disappeared and turned greenish. My icons, toolbar, websites,… stayed the same. Everything worked.
I restarted it and after a few updates it went back to normal and then went back to green.
I thought maybe if I change my wallpaper, the green background would go away. I did that and for the moment my screen went never green again.
I did a scan to see if I didn’t damage my laptop. Apparently everything is fine. But I’m still worried. It was very expensive for me to buy and I would hate myself if anything happened to it. Especially the first day I got it.
Do you guys know if my laptop is still ok? Do you know what kind of problem it was? Will I have problems with it in the future?
Thanks to everyone willing to help!

[veeg]

Hello

What OS are you using?
See if you can go into safe mode and do a system restore. Hopefully the system created a restore point before this happened.

[Zakureach]

I am running Windows 10 version 1709 for x64 based systems

[veeg]

Use the “Shift + Restart” combination. Another way of getting into Safe Mode in Windows 10 is to use the Shift + Restart combination. Open the Start menu and click or tap on the Power button. Then, while keeping the Shift key pressed, click or tap on Restart.

From there follow the prompts for a system restore.

[Zakureach]

Ok I’m doing the system restore right now.
Do I have to do something after that?

[Zakureach]

System restore didnt work.
It couldnt replace excel.exe
Also an Unknown error (0x80070780)

[veeg]

Try this…

http://wiki-errors.com/wiki-errors.php?wiki=0X80070780

[Zakureach]

Hmmm you need to pay for a license key
Is it a solution if I set my laptop back to factory settings?

[veeg]

There is a trial version…

@phillpower2 @Rustys

[Zakureach]

I restored it back to factory settings and after that I did a system restore.
Now there are no errors
Am I good right now or is there an other thing to do?

[Rustys]

I am running Windows 10 version 1709 for x64 based systems

If you are still running this you need to update to the latest build 17134.228 1803 (April 2018 Update). Using the Windows Update.

[veeg]

Any updates for us?