Display randomly shuts off after a minute or two of inactivity?

[Giordano]

Hello,

I’m having a very random problem. After a literal few minutes, my computer will turn off the monitor and I guess go in sleep mode. If I hit the mouse, it turns back on and resumes as normal. Other times, I can leave the house for 10-15 minutes and it stays on just fine. I checked my settings, the computer is set to sleep and turn off display after 45 minutes, both on battery and power. Just now I had my charger in (laptop), and went afk for a few minutes. Came back and the display was off. I’m not sure what’s going on here.

PC is an Asus ROG, and OS is Windows 10.

[veeg]

Hello

Hopefully some of our members will chime in soon.

@Bruce @Evan Omo

[Bruce]

How old is the laptop?
How long has this been going on for?
Have you updated your video card driver?
When the display ‘turns off’ have you noticed any extra fan activity or heat?
Have you noticed the issue only when doing certain tasks?

[Evan_Omo]

Hi Giordano, Welcome to PCHF!

In addition to what Bruce said, have you tried updating your laptop’s BIOS to the latest version?

[veeg]

Any updates for us?

[Evan_Omo]

Any updates for us? After 48 hours this thread will be closed.