Internet connection issue

[SOl2l2Y]

So i have this old laptop and it does not connect to the internet. I kno i need some drivers to fix this error but i dont kno which ones i need. The laptop is a pavilion dm4 notebook pc, windows 7 64 bit and ill list the devices i have errors for.

-Realtek PCIe GBE Family Controller
-BCM20702A0
-Fingerprint Sensor
-Network Controller
-PCI Device
-PCI Simple Communications Controller
-Universal Serial Bus (USB) Controller
-Unknown device
-Unknown device
If someone knows and would list me what i need, i would be very greatful =]

[jmarket]

The laptop is a pavilion dm4 notebook pc

Hi S01212Y, and welcome to PCHF. Are there any more characters after the model dm4? seems there are a few of these and we want to get you the correct drivers.

[SOl2l2Y]

No it does not seem to be any, just “Hp pavilion dm4 notebook pc” in the system information. And if it helps the laptop is black.

[jmarket]

What about on the laptop itself, underneath?

See if this helps? Also look here
https://support.hp.com/au-en/document/c00033108

[ATTACH]3270[/ATTACH]

[SOl2l2Y]

Other than the bar codes and product key for os, theirs “Hp protectsmart” theirs nothing on the laptop physically that would indicate the model.

[SOl2l2Y]

Foud it!, dm4-3055dx

[jmarket]

Here is the page for your drivers, form the device errors it seems you may have reinstalled the OS and accordingly would recommend you install the chipset drivers first and then
numbers 16, 11, 19,24.

http://hpnotebookdrivers.com/hp-pavilion-dm4-3055dx-entertainment-notebook-pc-windows-7-64-bit-drivers/

Let me summon some expert help here first to be sure @phillpower2

[phillpower2]

Hello SOl2l2Y,

How are things going with this!

[phillpower2]

Any update for us SOl2l2Y? If unreplied to within 48hrs this thread will be closed.