One key not working on laptop

[xAyress]

Hope you don’t mind me butting in here, but the fact that you said the problem is the same with an external keyboard sort of rules out the problem being your laptop keyboard. I believe you should follow Georgeks advice but you could also try booting to safe mode and see if the issue remains?

My post was directed at the users comment in post number 1, seems to be conflicting?

Sorry my bad. After a couple of hours starting the thread, I tried again with the external keyboard. To my surprise it suddenly worked. Thats why I was posting to say it worked but my apology for not being clear. As for booting in safe mode still gives me the problem.

[xAyress]

Have you tried pressing the “S” key sensor down with your finger, with the Key Cap removed?

I have tried it but unfortunately

[plodr]

It is the laptop keyboard.
If the external and the OSK both work, that rules out a problem with the Windows install.

If you don’t want to spend any money either keep using the external keyboard or use the OSK when you are traveling.

I had a keyboard replaced in a laptop. One key would not stay attached - it broke when my husband grabbed the laptop to prevent it from slipping. The keyboard cost $30 and $35 to install. (I saved the old keyboard). I also watched the guy install it so that if I’d need to do this I’d be able to. I considered the $35 cost of the install, the price for teaching me a) how to remove the keyboard, b) disconnect the connector and c) connect and insert the new keyboard.

[xAyress]

It is the laptop keyboard.
If the external and the OSK both work, that rules out a problem with the Windows install.

If you don’t want to spend any money either keep using the external keyboard or use the OSK when you are traveling.

I had a keyboard replaced in a laptop. One key would not stay attached - it broke when my husband grabbed the laptop to prevent it from slipping. The keyboard cost $30 and $35 to install. (I saved the old keyboard). I also watched the guy install it so that if I’d need to do this I’d be able to. I considered the $35 cost of the install, the price for teaching me a) how to remove the keyboard, b) disconnect the connector and c) connect and insert the new keyboard.

Yeah. After taken so many actions Im highly certain about the keyboard being broken. I have just dissambled the laptop again and tried to connect everything in place. But this also didnt work. So after putting everything back I went online and searched for a new keyboard. Lets cross fingers and hope this might be the solution.

[xAyress]

Hi all,
I have replaced the keyboard and now it works fine. Thank you all for your help

[plodr]

Glad you found a working replacement.