Laptop turns on but nothing happens!

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  • ILWG
    PCHF Member
    • May 2017
    • 14

    #1

    Laptop turns on but nothing happens!

    I own a ASUS K401U which was working just last night and after going to sleep and waking back up, the computer turns on but it’s just a black screen and I don’t hear anything from the inside.

    The same thing happened yesterday but after leaving it for a few hours off, it started working normally!

    What could be the problem?
  • Evan_Omo
    PCHF Member
    • Sep 2016
    • 1257

    #2
    Hi ILWG. Try powering off the laptop, disconnecting the battery from the laptop, reconnecting the battery and then powering on the laptop again and see if the laptop will power on and boot up normally.

    Do you see the laptop manufacturer boot logo on startup when you turn the laptop on? What make and model of laptop do you have?

    Comment

    • ILWG
      PCHF Member
      • May 2017
      • 14

      #3
      Originally posted by Evan Omo
      Hi ILWG. Try powering off the laptop, disconnecting the battery from the laptop, reconnecting the battery and then powering on the laptop again and see if the laptop will power on and boot up normally.

      Do you see the laptop manufacturer boot logo on startup when you turn the laptop on? What make and model of laptop do you have?
      The manufacturer boot logo does not come up at all. Its simply a black screen.
      I’m not sure what make or model it is yet as I am outside.

      Also is it safe to remove the battery as it is inside the computer?

      Comment

      • Evan_Omo
        PCHF Member
        • Sep 2016
        • 1257

        #4
        Yes it is safe to remove the battery. Just make sure you unplug the main laptop charger from the laptop before you open up the machine.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Not heard back from you ILWG, do you still require assistance or is the issue now resolved, an update would be appreciated.

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8982

            #6
            Any updates for us? After 48 hrs this thread will be closed.

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