Laptop keeps having BSOD

**Malnutrition** · 05-10-2017, 02:17 AM

Fix with HijackThis!

Close all other programs!

Right Click Hijack this, run as administrator.
Click do a system scan only.
Place a tick next to the items below.

O4 - HKCU..\Run: [DAEMON Tools Ultra Agent] C:\Program Files\DAEMON Tools Ultra\DTAgent.exe -autorun
O4 - HKCU..\Run: [OneDrive] C:\Users\user\AppData\Local\Microsoft\OneDrive\One Drive.exe /background
O4 - HKCU..\StartupApproved\Run: [uTorrent] (2017/04/24)C:\Users\user\AppData\Roaming\uTorrent\uTorrent .exe
O4 - HKLM..\Run: [Acronis Scheduler2 Service] C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
O4 - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe
O4 - HKLM..\Run: [ShadowPlay] C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSyst emStart
O4 - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SACpl.exe /c /delay:30
O4 - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent 64.exe
O4 - HKU\S-1-5-19..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
O4 - HKU\S-1-5-20..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
O4-32 - HKLM..\Run: [Acrobat Assistant 8.0] C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe
O4-32 - HKLM..\Run: [AcronisTibMounterMonitor] C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
O4-32 - HKLM..\Run: [Adobe Acrobat Speed Launcher] C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe
O4-32 - HKLM..\Run: [Adobe Creative Cloud] C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe --showwindow=false --onOSstartup=true
O4-32 - HKLM..\Run: [AdobeCS6ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.ex e -launchedbylogin
O4-32 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4-32 - HKLM..\Run: [TrueImageMonitor.exe] C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
O22 - Task (Ready): ASC10_SkipUac_user - C:\Program Files (x86)\IObit\Advanced SystemCare\ASC.exe /SkipUac (file missing)
O22 - Task (Ready): ASUS Live Update1 - C:\Program Files (x86)\ASUS\ASUS Live Update\UpdateChecker.exe -critical
O22 - Task (Ready): ASUS Live Update2 - C:\Program Files (x86)\ASUS\ASUS Live Update\UpdateChecker.exe -check
O22 - Task (Ready): ASUS Smart Gesture Launcher - C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLauncher.exe
O22 - Task (Ready): ASUS Splendid ACMON - C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
O22 - Task (Ready): ASUS USB Charger Plus - C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
O22 - Task (Ready): ATK Package 36D18D69AFC3 - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SimAppExec.exe -CancelShutdown
O22 - Task (Ready): ATK Package A22126881260 - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SimAppExec.exe
O22 - Task (Ready): Adobe Acrobat Update Task - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
O22 - Task (Ready): Adobe Flash Player PPAPI Notifier - C:\Windows\SysWoW64\Macromed\Flash\FlashUtil32_25_ 0_0_148_pepper.exe -check pepperplugin
O22 - Task (Ready): Adobe Flash Player Updater - C:\Windows\SysWoW64\Macromed\Flash\FlashPlayerUpda teService.exe
O22 - Task (Ready): AdobeAAMUpdater-1.0-DESKTOP-R8TPN6U-user - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe -mode=scheduled
O22 - Task (Ready): IObitSelfCheckTask - C:\Program Files (x86)\IObit\Smart Defrag\IObitSelfCheck.exe /dotip (file missing)
O22 - Task (Ready): NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe -d “C:\Program Files\NVIDIA Corporation\NvDriverUpdateCheck” -l 3 -f C:\ProgramData\NVIDIA\NvContainerDriverUpdateCheck .log
O22 - Task (Ready): Opera scheduled Autoupdate 1492056339 - C:\Program Files\Opera\launcher.exe --scheduledautoupdate $(Arg0)
O22 - Task (Ready): USER_ESRV_SVC_QUEENCREEK - C:\Windows\System32\Wscript.exe //B //NoLogo “C:\Program Files\Intel\SUR\QUEENCREEK\task.vbs”
O22 - Task (Ready): Update Checker - C:\Program Files (x86)\ASUS\ASUS Live Update\UpdateChecker.exe
O22 - Task (Ready): WpsExternal_20161109182920 - C:\Program Files (x86)\Kingsoft\WPS Office\ksolaunch.exe /wpscloudlaunch /wpsexternal /from=task
O22 - Task (Ready): WpsKtpcntrQingTask_Administrator - C:\Program Files (x86)\Kingsoft\WPS Office\10.1.0.5644\office6\ktpcntr.exe qing 10.1.0.5644 *** server_url=" http://kdl1.cache.wps.com/ksodl/wpsc...___bubble.html " ic_server_url=" http://info.kingsoftstore.com/wpsv6internet/infos.ads "
O22 - Task (Ready): \ASUSTek Computer Inc\ASUS GIFTBOX - C:\Program Files (x86)\ASUS\Giftbox\asusgiftbox.exe
O22 - Task (Ready): \ASUS\ASUS Product Register Service - C:\Program Files (x86)\ASUS\APRP\aprp.exe
O22 - Task (Ready): \Intel\Intel Telemetry 2 - C:\Program Files\Intel\Telemetry 2.0\lrio.exe
O22 - Task (Ready): \Microsoft\Office\Office Automatic Updates - C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe /update SCHEDULEDTASK displaylevel=False
O22 - Task (Ready): \Microsoft\Office\Office ClickToRun Service Monitor - C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe /WatchService
O22 - Task (Ready): \Microsoft\Office\Office Subscription Maintenance - C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonx64\Microsoft Shared\Office16\OLicenseHeartbeat.exe
O22 - Task (Ready): \Microsoft\Office\OfficeTelemetryAgentFallBack2016 - C:\Program Files\Microsoft Office\root\Office16\msoia.exe scan upload mininterval:2880
O22 - Task (Ready): \Microsoft\Office\OfficeTelemetryAgentLogOn2016 - C:\Program Files\Microsoft Office\root\Office16\msoia.exe scan upload
O22 - Task (Ready): \Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser - C:\Windows\system32\compattelrunner.exe
O22 - Task (Ready): \Microsoft\Windows\Application Experience\ProgramDataUpdater - C:\Windows\system32\compattelrunner.exe -maintenance
O22 - Task (Ready): \Microsoft\Windows\MemoryDiagnostic\VideoMemoryDia gnostic - C:\ProgramData\VideoMemoryDiagnostic\vmdiag.exe /CheckUp /AdapterId 3 (file missing)
O23 - Service R2: Adobe Acrobat Update Service - (AdobeARMservice) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service R2: Bonjour Service - C:\Program Files (x86)\Blizzard\Bonjour Service\mDNSResponder.exe
O23 - Service R2: NVIDIA Telemetry Container - (NvTelemetryContainer) - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service S3: Adobe Flash Player Update Service - (AdobeFlashPlayerUpdateSvc) - C:\Windows\SysWoW64\Macromed\Flash\FlashPlayerUpda teService.exe

Click fix checked.
Accept the prompt.
Reboot the machine after.

**Malnutrition** · 05-10-2017, 02:20 AM

ZHP Diag Scan

Download ZHP Diag to your desktop.

Right Click Run as Admin.
Click the Options button.

Click on Check All
Then Click Validate
Then click close.

Forums - PC Help Forum

https://pchelpforum.net/attachments/upload_2017-4-26_17-16-39-png.2074/

PCHF Forums

2. Click the Scanner button.

Forums - PC Help Forum

https://pchelpforum.net/attachments/upload_2017-2-23_3-32-26-png.1647/

PCHF Forums

When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.

**Malnutrition** · 05-12-2017, 01:08 AM

Any update for us?

**ILWG** · 05-12-2017, 01:15 AM

Hi, sorry for not replying for so long but I have done all of the instructions

**Malnutrition** · 05-12-2017, 01:33 AM

ZHP Fix [MEDIA=imgur]4bd9Ugb[/MEDIA]
[ul]
[li]Disable your antivirus prior to this fix![/li]
[li]Download ZHP-Fix from here.[/li][li]Install it.[/li][li]Click Suivant 5 Times.[/li][li]Then Installer.[/li][li]Then Terminer.[/li][li]Then right clcick the ZHP Fix icon Run as admin.[/li][li]Copy the entire content of the code box below, the next step will grab it from your clipboard.[/li]
[li]Then click on import.[/li][li]Then click GO.[/li][li]Allow completion.[/li][li]A log file will appear on your desktop. [/li]
[li]Post it here in your next reply.[/li][/ul]

Code:

Script ZhpFix
SysRestore
EmptyFlash
ProxyFix
EmptyCLSID
[MD5.BDB20DFCF0E1F3D63EF6A1436FF62EFE] [APT] [ASUS Splendid ACMON] (.ASUS.) -- C:\Program Files (x86)\ASUS\Splendid\ACMON.exe   [55808] (.Activate.)  =>.ASUS
[MD5.5499B15CE29051558BBC39BA4882E379] [APT] [ASUS USB Charger Plus] (.ASUSTek Computer Inc..) -- C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe   [19782224] (.Activate.)  =>.ASUSTeK Computer Inc.®
[MD5.00000000000000000000000000000000] [APT] [Nvbackend_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (...) -- C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe (.not file.)   [0] (.Activate.)  =>.Superfluous.Empty
[MD5.94A645FF5860FBD964FEF652918B54D7] [APT] [NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files (x86)\NVIDIA Corporation\NvNode\nvnodejslauncher.exe   [946112] (.Activate.)  =>.NVIDIA Corporation®
[MD5.CAED6AEE08031360D00618E7D5F8CF94] [APT] [NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe   [647616] (.Activate.)  =>.NVIDIA Corporation®
[MD5.CAED6AEE08031360D00618E7D5F8CF94] [APT] [NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe   [647616] (.Activate.)  =>.NVIDIA Corporation®
[MD5.92FEA9454B57E60FB50F944698FFCF1A] [APT] [NvTmMon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmMon.exe   [436160] (.Activate.)  =>.NVIDIA Corporation®
[MD5.E5AFD8FBC3FCD4C52AF76D94845B93A3] [APT] [NvTmRepOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmRep.exe   [720320] (.Activate.)  =>.NVIDIA Corporation®
[MD5.E5AFD8FBC3FCD4C52AF76D94845B93A3] [APT] [NvTmRep_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}] (.NVIDIA Corporation.) -- C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmRep.exe   [720320] (.Activate.)  =>.NVIDIA Corporation®
[MD5.90094480C55530E18804344E90418D66] [APT] [ASUSTek Computer Inc\ASUS GIFTBOX] (.ASUSTek Computer Inc.) -- C:\Program Files (x86)\ASUS\Giftbox\asusgiftbox.exe   [1045960] (.Activate.) {40AA58FE8BB685678752F08E5A27F7A3}  =>.ASUSTek Computer Inc
O39 - APT: ASUS USB Charger Plus - (.ASUSTek Computer Inc..) -- C:\Windows\System32\Tasks\ASUS USB Charger Plus  [2340]   =>.ASUSTeK Computer Inc.®O39 - APT: Nvbackend_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (...) -- C:\Windows\System32\Tasks\Nvbackend_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [2562]  (.Orphan.)  =>.Superfluous.Orphan
O39 - APT: NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3994]   =>.NVIDIA Corporation®
O39 - APT: NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3894]   =>.NVIDIA Corporation®
O39 - APT: NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3654]   =>.NVIDIA Corporation®
O39 - APT: NvTmMon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvTmMon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3858]   =>.NVIDIA Corporation®
O39 - APT: NvTmRepOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvTmRepOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3696]   =>.NVIDIA Corporation®
O39 - APT: NvTmRep_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - (.NVIDIA Corporation.) -- C:\Windows\System32\Tasks\NvTmRep_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}  [3866]   =>.NVIDIA Corporation®
O39 - APT: Unknown - (.Microsoft Corporation.) -- C:\Windows\System32\Tasks\OneDrive Standalone Update Task v2  [3288]   =>.Microsoft Corporation
O4 - HKCU\..\Run: [AdobeBridge]  (.Orphan.)  =>.Superfluous.Orphan
O4 - HKCU\..\Run: [uTorrent] . (.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O4 - HKUS\S-1-5-21-263262424-141603862-1208734933-1001\..\Run: [AdobeBridge]  (.Orphan.)  =>.Superfluous.Orphan
O4 - HKUS\S-1-5-21-263262424-141603862-1208734933-1001\..\Run: [uTorrent] . (.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
C:\Users\user\AppData\Roaming\uTorrent
G2 - GCE: Preference [User Data\Default] [pkedcjkdefgpdelpbcmbmeomcjbeemfm] Chrome Media Router  =>.Google Inc.
O4 - GS\Desktop [defaultuser0]: Welcome to ASUS Product Registration.lnk . (...) C:\Program Files (x86)\ASUS\APRP\ASUSProductReg.exe    =>.ASUSTeK Computer Inc.®
O42 - Logiciel: µTorrent - (.BitTorrent Inc..) [HKCU][64Bits] -- uTorrent
O42 - Logiciel: ASUS GIFTBOX - (.ASUSTek Computer Inc.) [HKLM][64Bits] -- ASUS GIFTBOX {40AA58FE8BB685678752F08E5A27F7A3}  =>.ASUSTek Computer Inc
O42 - Logiciel: ASUS Live Update - (.ASUS.) [HKLM][64Bits] -- {FA540E67-095C-4A1B-97BA-4D547DEC9AF4}  =>.ASUS
O42 - Logiciel: ASUS Smart Gesture - (.ASUS.) [HKLM][64Bits] -- {4D3286A6-F6AB-498A-82A4-E4F040529F3D}  =>.ASUS
O42 - Logiciel: ASUS Splendid Video Enhancement Technology - (.ASUS.) [HKLM][64Bits] -- {0969AF05-4FF6-4C00-9406-43599238DE0D}  =>.ASUS
O42 - Logiciel: ASUS USB Charger Plus - (.ASUS.) [HKLM][64Bits] -- {A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}  =>.ASUS
HKLM\SOFTWARE\Wow6432Node\Chromium  =>.Chromium
HKLM\SOFTWARE\Wow6432Node\IObit  =>.IObit
HKCU\SOFTWARE\Chromium  =>.Chromium
O43 - CFD: 01/05/2017 - [0] D -- C:\Program Files (x86)\IObit  =>.IObit
O43 - CFD: 16/04/2017 - [] D -- C:\ProgramData\IObit  =>.IObit
C:\ProgramData\{74E9F814-C737-42CC-B721-DBBC4059367A}
C:\Program Files (x86)\Common Files\IObit
C:\Users\user\AppData\Roaming\IObit
C:\Users\user\AppData\Roaming\uTorrent
C:\Windows\System32\Config\systemprofile\AppData\Roaming\IObit
O83 - Search Svchost Services: dmwappushservice (dmwappushservice) . (.Microsoft Corporation - dmwappushsvc.) -- C:\Windows\system32\dmwappushsvc.dll   [57344]  =>.Microsoft Corporation
C:\Windows\system32\dmwappushsvc.dll
O87 - FAEL: "{ED68EAE2-EE1D-4680-8FB8-15D3D361B83F}" [In-None-P17-TRUE] .(...) -- C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe (.not file.)  =>.Superfluous.AdvanceSystemCare
O87 - FAEL: "{EEA6D742-073B-47E2-9972-C02D040F2E53}" [Out-None-P17-TRUE] .(...) -- C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe (.not file.)  =>.Superfluous.AdvanceSystemCare
O87 - FAEL: "{250891C0-BF8F-4F6D-826C-B94CAE3C77E9}" [In-None-P6-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O87 - FAEL: "{3E241F08-2275-4BBB-9A78-0736A875E8B0}" [Out-None-P6-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O87 - FAEL: "{91D8F4F0-39FC-4441-BA5F-A43E72748ACC}" [In-None-P17-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O87 - FAEL: "{229AC353-C346-4B92-8AE4-E106E485942B}" [In-None-P6-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O87 - FAEL: "{BDF2F729-655E-452B-B79A-1DC53C017AD2}" [In-None-P17-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
O87 - FAEL: "{3D7B38C1-903D-4B75-B3F7-0810E719EE93}" [Out-None-P17-TRUE] .(.BitTorrent Inc. - µTorrent.) -- C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files (x86)\IObit
[HKLM\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\firewallRules]:{ED68EAE2-EE1D-4680-8FB8-15D3D361B83F}  =>.Superfluous.AdvanceSystemCare
[HKLM\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\firewallRules]:{EEA6D742-073B-47E2-9972-C02D040F2E53}  =>.Superfluous.AdvanceSystemCare
EmptyTemp

**Malnutrition** · 05-12-2017, 01:42 AM

Rogue Killer Scan.

Download RogueKiller – (Portable) – from one of the following links and save it to your Desktop:

Link 1
Link 2

[ul]
[li]Close all other the running programs[/li][li]Disable ALL Antivirus – Antimalware – Applications.[/li][li]Right Click Rogue Killer and Run as Administrator.[/li][li]Click the Start Scan button.[/li][li]Allow the scan to run – it can take ten minutes or more.[/li][li]Once the scan is complete check All items for removal.[/li][li]https://pchelpforum.net/attachments/...5-54-png.1658/ [/li]
[li]After All items are checked then press Remove Selected.[/li]
[li]Wait until the Status box shows Deleting Finished.[/li][li]Click on open report – then open txt[/li]
[li]Copy the content of the report and paste it here in your next reply.[/li][/ul]

ZHP Scan.

Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.

Once you have started the program, you will need to click the scanner button.

[IMG alt="EgsT69u" width="602px" height="129px"]https://windowsinstructed.com/wp-content/uploads/2015/06/EgsT69u.png[/IMG]

The program will close all open browsers!
3. Once the scan is completed, the you will want to click the Repair button.
[URL unfurl="true"]http://windowsinstructed.com/wp-content/uploads/2015/06/6QJjV50.png[/URL]

At the end of the process you may be asked to reboot your machine. After you reboot a report will open on your desktop.

Copy and paste the report here in your next reply.

**veeg** · 05-19-2017, 01:30 AM

Any updates for us?

**ILWG** · 05-20-2017, 06:02 AM

Sorry for not replying, I was really busy

**Malnutrition** · 05-24-2017, 05:46 AM

How is the machine running now?

**ILWG** · 05-25-2017, 06:42 AM

Originally posted by Malnutrition

How is the machine running now?

I think the machine is fine now but it seems that holding my computer or moving my computer will also cause it to BSOD. Should I send it to an ASUS repair centre as this might be more of a hardware problem than a software?

**Malnutrition** · 05-25-2017, 06:47 AM

Originally posted by ILWG

it seems that holding my computer or moving my computer will also cause it to BSOD.

Sounds like something may be loose. If the machine is under warranty then I’d send it in to them for sure.

**veeg** · 06-02-2017, 10:59 AM

Any updates for us?

**ILWG** · 06-05-2017, 01:47 AM

Everything is fine now, no more BSODs anymore. Thanks for your help everyone!

**veeg** · 06-05-2017, 03:17 AM

Thanks for the update.

Laptop keeps having BSOD

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