HP 15-1033

[veeg]

Ok my son is trying to downgrade his sisters laptop which has Win 8.1 on it. She says it was working correctly the last time she shut the thing down.. Now.. he is down degrading it to Win 7,but when he started working on it he found that the usb drivers are missing as well as the lan drivers and of course the optical drive-drivers.. Doing a check disk now and going back in the bios to check to see if everything is set where it is suppose to be. Trying safe mode is no help neither..

[veeg]

OK he got the optical drive to work and installed win 7,but for some reason the Win 7 drivers didn’t install for the usb or the lan..Any ideas???

[Malnutrition]

Use snappy driver installer to grab the drivers, I have found that it will find drivers when downgrading.

Use the SDI Lite download, then go by this picture…

[URL unfurl="true"]https://forum.windowsinstructed.com/uploads/monthly_2016_08/2016-05-01_18h54_18.thumb.png.1ee2c74e2dcba355bfb62aae7246 e9ce.png[/URL]


You may need to use another USB device to go online.

Also, this program should help us along the way.

[ul]
[li]Download Unknown Device Identifier v9.00[/li][li]Run it.[/li][li]Allow it to complete.[/li][li]Hit File >>Save[/li][li]The default name will be DeviceList[/li][li]Save it to your desktop.[/li][li]Open DeviceList.txt copy contents.[/li][li]Paste it here.[/li][/ul]

[veeg]

Thanks Mal but neither the usb or the network ports are working,even in safe mode..

[Malnutrition]

Need to post the Unknown device ID log then. perhaps with a dvd cd.

[veeg]

Going to try a forced linux boot via usb..and see if the drivers can be downloaded that way.

[veeg]

Need to post the Unknown device ID log then.

Can’t download the identifier neither..

[jmarket]

HP drivers usually come best with Ubuntu. Might want to try a live boot with Ubuntu and see if you can download the drivers that way

[Malnutrition]

Can’t download the identifier neither..

From another machine and transfer it via a cd/dvd

[veeg]

HP drivers usually come best with Ubuntu. Might want to try a live boot with Ubuntu and see if you can download the drivers that way

Well he tried or was going to try the Linux option but now he can’t the boot option to come up..

@Malnutrition

I will see if he has a burner and a spare disk..

[veeg]

Doesn’t have any spare disk on hand..

[Malnutrition]

Doesn’t have any spare disk on hand..

At this point it may be the best option. Have him go to walmart, or a drugstore they usually carry cds for cheap.

[veeg]

He got the Linux to work trying to download the drivers now i think.

[veeg]

In Progress…

[veeg]

Ok he got the linux to do it’s thing got the drivers install and appears that this piece of SKA laptop is working at this time..

NOTE: It’s Greek

Thanks guys for the input…