GPU/ peripherals problem

[phillpower2]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Armoury Crate as I said is problematic but it is not on its own and you have a shed load of other junkware installed which among is other ASUS software but for Republic of Gamers, how you do not know what is on your own computer is a bit worrying in all honesty.

[COLOR=rgb(44, 130, 201)]Edit to add: Have been waiting for an update from you, have you had any further problems since you uninstalled Armoury Crate ?[/COLOR]

[phillpower2]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Armoury Crate as I said is problematic but it is not on its own and you have a shed load of other junkware installed which among is other ASUS software but for Republic of Gamers, how you do not know what is on your own computer is a bit worrying in all honesty.

[COLOR=rgb(44, 130, 201)]Edit to add: Have been waiting for an update from you, have you had any further problems since you uninstalled Armoury Crate ?[/COLOR]

[sus1u]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Armoury Crate as I said is problematic but it is not on its own and you have a shed load of other junkware installed which among is other ASUS software but for Republic of Gamers, how you do not know what is on your own computer is a bit worrying in all honesty.

[COLOR=rgb(44, 130, 201)]Edit to add: Have been waiting for an update from you, have you had any further problems since you uninstalled Armoury Crate ?
[/COLOR]

[COLOR=rgb(44, 130, 201)]
yep, no success. just happened again . i don’t think its app related[/color]

[sus1u]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Armoury Crate as I said is problematic but it is not on its own and you have a shed load of other junkware installed which among is other ASUS software but for Republic of Gamers, how you do not know what is on your own computer is a bit worrying in all honesty.

[COLOR=rgb(44, 130, 201)]Edit to add: Have been waiting for an update from you, have you had any further problems since you uninstalled Armoury Crate ?
[/COLOR]

[COLOR=rgb(44, 130, 201)]
yep, no success. just happened again . i don’t think its app related[/color]

[phillpower2]

Polite reminder;

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Can you post a new Speccy url and MTB log for us please.

[phillpower2]

Polite reminder;

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

Can you post a new Speccy url and MTB log for us please.

[sus1u]

Polite reminder;

http://speccy.piriform.com/results/bdbMiogLWYcQp42bfupgq2k

Can you post a new Speccy url and MTB log for us please.

Yep

[sus1u]

Polite reminder;

http://speccy.piriform.com/results/bdbMiogLWYcQp42bfupgq2k

Can you post a new Speccy url and MTB log for us please.

Yep

[phillpower2]

Graphics
KG251Q (1920x1080@240Hz)
BenQ XL2411Z (1920x1080@60Hz)
16368MB ATI AMD Radeon RX 6800 XT (C.P. Technology

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.
Power Profile
Active power scheme: Balanced
Hibernation: Enabled
Turn Off Monitor after: (On AC Power): 300 min
Turn Off Hard Disk after: (On AC Power): 20 min
Suspend after: (On AC Power): 300 min
Screen saver: Disabled

Don`t know why people tinker with the power settings, they should all be set as Never and the computer simply turned off at the power outlet when it is not in use, Hibernation is another setting that needs to go as it is also known to cause issues.

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking "Command Prompt[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]
Voltage
CPU CORE: 1.452 V
[COLOR=rgb(226, 80, 65)]MEMORY CONTROLLER: 1.980 V
VIN2: 2.004 V
VIN3: 2.004 V
VIN4: 0.984 V
VIN5: 0.888 V
VIN6: 1.212 V
VIN7: 1.644 V
VIN8: 1.596 V

Has somebody been tinkering with the voltages in the BIOS.

Will take a look at the MTB while you take care of the above, post back with an update for us and we will go from there.

Been online for almost ten hours and will be calling it a day soon, back am UK time tomorrow.[/COLOR]

[phillpower2]

Graphics
KG251Q (1920x1080@240Hz)
BenQ XL2411Z (1920x1080@60Hz)
16368MB ATI AMD Radeon RX 6800 XT (C.P. Technology

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.
Power Profile
Active power scheme: Balanced
Hibernation: Enabled
Turn Off Monitor after: (On AC Power): 300 min
Turn Off Hard Disk after: (On AC Power): 20 min
Suspend after: (On AC Power): 300 min
Screen saver: Disabled

Don`t know why people tinker with the power settings, they should all be set as Never and the computer simply turned off at the power outlet when it is not in use, Hibernation is another setting that needs to go as it is also known to cause issues.

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking "Command Prompt[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]
Voltage
CPU CORE: 1.452 V
[COLOR=rgb(226, 80, 65)]MEMORY CONTROLLER: 1.980 V
VIN2: 2.004 V
VIN3: 2.004 V
VIN4: 0.984 V
VIN5: 0.888 V
VIN6: 1.212 V
VIN7: 1.644 V
VIN8: 1.596 V

Has somebody been tinkering with the voltages in the BIOS.

Will take a look at the MTB while you take care of the above, post back with an update for us and we will go from there.

Been online for almost ten hours and will be calling it a day soon, back am UK time tomorrow.[/COLOR]

[sus1u]

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.

Don`t know why people tinker with the power settings, they should all be set as Never and the computer simply turned off at the power outlet when it is not in use, Hibernation is another setting that needs to go as it is also known to cause issues.

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking "Command Prompt[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]

Has somebody been tinkering with the voltages in the BIOS.

Will take a look at the MTB while you take care of the above, post back with an update for us and we will go from there.

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.

Didnt know about that. It has 60 Hz because it is connected through an HDMI cable since the other monitor doesn’t have a DP port.

To disable Hibernation

Disabled it now.

Has somebody been tinkering with the voltages in the BIOS.

I havent ever touched voltage settings in the BIOS, not intentionally i mean.

[sus1u]

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.

Don`t know why people tinker with the power settings, they should all be set as Never and the computer simply turned off at the power outlet when it is not in use, Hibernation is another setting that needs to go as it is also known to cause issues.

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking "Command Prompt[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]

Has somebody been tinkering with the voltages in the BIOS.

Will take a look at the MTB while you take care of the above, post back with an update for us and we will go from there.

It is unlikely to be causing the sudden shutting down but you should never mix the screen specs and predominantly the refresh rates, 240 versus 60Hz is a vast difference and will confuse the hell out of your GPU, disconnect the second screen to solve this which in turn will reduce the load on both the GPU and PSU.

Didnt know about that. It has 60 Hz because it is connected through an HDMI cable since the other monitor doesn’t have a DP port.

To disable Hibernation

Disabled it now.

Has somebody been tinkering with the voltages in the BIOS.

I havent ever touched voltage settings in the BIOS, not intentionally i mean.

[sus1u]

Disconnected the second screen and changed the power settings to never

Alright, thanks for the help. You’ve been great.

Have a nice evening and thanks again !

[sus1u]

Disconnected the second screen and changed the power settings to never

Alright, thanks for the help. You’ve been great.

Have a nice evening and thanks again !

[phillpower2]

Good morning and thanks for the additional info above.

Just having a second look at your last MTB log and while I do can you let us know if you have had any further problems since making the suggested changes.