Who able to help me with PC diagnosis? I have overall weird performance.

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  • Tennobyte
    PCHF Member
    • Mar 2025
    • 28

    #1

    Who able to help me with PC diagnosis? I have overall weird performance.

    Well, For the first i have these specs:

    GPU - RTX 2070 Super EVGA
    CPU - Ryzen 5 5600
    MB - Msi B450m pro vdh max
    RAM - 32GB 3200mhz 16-18-18-18-36
    PSU - PCCooler GI-K800 (Basically 800 watt 80+ gold)

    I have issue with sudden stuttering, lagging, bad screen recording performance.

    None of components experiencing overheating or throttling. And none are causing bottleneck. (none is overloaded to 100%).

    I have scanned my PC with antiviruses hella lot of times, no clues. (also tried installing pure windows on other drive, still freezing)
    Any ideas? Drivers? Viruses? Faulty GPU or CPU?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    Let’s do a full workup of your system.
    No personal data is published and everything shown is safe.
    1. Download Speccy by Piriform.
      In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
      Paste that link into your post. Is Speccy safe?
    2. Download GetSystemInfo by Kaspersky.
      In GSI, click Start. (takes about 10mins)
      It makes a ZIP file on your desktop, drag that to their GSI Parser site.
      Once analysed, paste the newly created URL into your post.
    3. Download MiniToolBox by Farbar.
      In MTB, tick List Installed Programs, click Go then close the program.
      A file MTB.txt is created in the same folder, attach that to your post.
    4. Go to www.speedtest.net and screenshot your network speeds.

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      Let’s do a full workup of your system.
      No personal data is published and everything shown is safe.
      1. Download Speccy by Piriform.
        In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
        Paste that link into your post. Is Speccy safe?
      2. Download GetSystemInfo by Kaspersky.
        In GSI, click Start. (takes about 10mins)
        It makes a ZIP file on your desktop, drag that to their GSI Parser site.
        Once analysed, paste the newly created URL into your post.
      3. Download MiniToolBox by Farbar.
        In MTB, tick List Installed Programs, click Go then close the program.
        A file MTB.txt is created in the same folder, attach that to your post.
      4. Go to www.speedtest.net and screenshot your network speeds.

      Comment

      • Tennobyte
        PCHF Member
        • Mar 2025
        • 28

        #4
        Originally posted by Bruce
        Let’s do a full workup of your system.
        No personal data is published and everything shown is safe.
        1. Download Speccy by Piriform.
          In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
          Paste that link into your post. Is Speccy safe?
        2. Download GetSystemInfo by Kaspersky.
          In GSI, click Start. (takes about 10mins)
          It makes a ZIP file on your desktop, drag that to their GSI Parser site.
          Once analysed, paste the newly created URL into your post.
        3. Download MiniToolBox by Farbar.
          In MTB, tick List Installed Programs, click Go then close the program.
          A file MTB.txt is created in the same folder, attach that to your post.
        4. Go to www.speedtest.net and screenshot your network speeds.
        http://speccy.piriform.com/results/o...bBgA4eCNmUv1oU Speccy thing

        GetSystemInfo (GSI) Parser: PC Compatibility Checker Kaspersky thingie

        MTB.txt thing attached

        Speedtest by Ookla - The Global Broadband Speed Test Speed Test

        Comment

        • Tennobyte
          PCHF Member
          • Mar 2025
          • 28

          #5
          Originally posted by Bruce
          Let’s do a full workup of your system.
          No personal data is published and everything shown is safe.
          1. Download Speccy by Piriform.
            In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
            Paste that link into your post. Is Speccy safe?
          2. Download GetSystemInfo by Kaspersky.
            In GSI, click Start. (takes about 10mins)
            It makes a ZIP file on your desktop, drag that to their GSI Parser site.
            Once analysed, paste the newly created URL into your post.
          3. Download MiniToolBox by Farbar.
            In MTB, tick List Installed Programs, click Go then close the program.
            A file MTB.txt is created in the same folder, attach that to your post.
          4. Go to www.speedtest.net and screenshot your network speeds.
          http://speccy.piriform.com/results/o...bBgA4eCNmUv1oU Speccy thing

          GetSystemInfo (GSI) Parser: PC Compatibility Checker Kaspersky thingie

          MTB.txt thing attached

          Speedtest by Ookla - The Global Broadband Speed Test Speed Test

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            My suggestions;
            [ul]
            [li]remove Kaspersky. They do a removal tool; Removal tool for Kaspersky applications on Windows (kavremover) [/li][li]remove qBittorrent[/li][li]remove MalwareBytes[/li][li]unplug the Samsuing drive D:, only has one SMART category C3 showing errors but lets take it out of the loop for now[/li][li]do the same to F:[/li][li]in BIOS, disable XMP mode[/li][li]the PC Cooler GI-K series are rated Teir C - Low End, see here; PSU Tier List rev. 17.0g - Cultists Network - so not best to use in gaming rigs[/li][/ul]
            You are on the limit for the power requirements for the RTX2070, see here; https://support.lumion.com/hc/en-us/...ly-do-you-need
            Getting your hands on another PSU would be good to rule that unit out as potentially to blame.

            Removing Kapsersky and MBAM will automatically re-enable Windows Defender, which is all the security you need these days. So if those two paid-for products are due to expire soon, I’d not renew them.

            Your issue only happens while gaming?
            Everything is fine if you are just reading documents, emailing, browsing, printing, etc.?

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10702

              #7
              My suggestions;
              [ul]
              [li]remove Kaspersky. They do a removal tool; Removal tool for Kaspersky applications on Windows (kavremover) [/li][li]remove qBittorrent[/li][li]remove MalwareBytes[/li][li]unplug the Samsuing drive D:, only has one SMART category C3 showing errors but lets take it out of the loop for now[/li][li]do the same to F:[/li][li]in BIOS, disable XMP mode[/li][li]the PC Cooler GI-K series are rated Teir C - Low End, see here; PSU Tier List rev. 17.0g - Cultists Network - so not best to use in gaming rigs[/li][/ul]
              You are on the limit for the power requirements for the RTX2070, see here; https://support.lumion.com/hc/en-us/...ly-do-you-need
              Getting your hands on another PSU would be good to rule that unit out as potentially to blame.

              Removing Kapsersky and MBAM will automatically re-enable Windows Defender, which is all the security you need these days. So if those two paid-for products are due to expire soon, I’d not renew them.

              Your issue only happens while gaming?
              Everything is fine if you are just reading documents, emailing, browsing, printing, etc.?

              Comment

              • Tennobyte
                PCHF Member
                • Mar 2025
                • 28

                #8
                Originally posted by Bruce
                My suggestions;
                [ul]
                [li]remove Kaspersky. They do a removal tool; Removal tool for Kaspersky applications on Windows (kavremover) [/li][li]remove qBittorrent[/li][li]remove MalwareBytes[/li][li]unplug the Samsuing drive D:, only has one SMART category C3 showing errors but lets take it out of the loop for now[/li][li]do the same to F:[/li][li]in BIOS, disable XMP mode[/li][li]the PC Cooler GI-K series are rated Teir C - Low End, see here; PSU Tier List rev. 17.0g - Cultists Network - so not best to use in gaming rigs[/li][/ul]
                You are on the limit for the power requirements for the RTX2070, see here; https://support.lumion.com/hc/en-us/...ly-do-you-need
                Getting your hands on another PSU would be good to rule that unit out as potentially to blame.

                Removing Kapsersky and MBAM will automatically re-enable Windows Defender, which is all the security you need these days. So if those two paid-for products are due to expire soon, I’d not renew them.

                Your issue only happens while gaming?
                Everything is fine if you are just reading documents, emailing, browsing, printing, etc.?
                Unplug the samsung drive D:/? Uhhh when did seagate became samsung? Not to mention “samsuing” mistake.
                Seagate drives is fine with abnormally high Seek Error Rate values. It’s their internal work shown in smart kinda.

                Well, I have issues with screen recording performance and I get stuttering in Roblox Studio application (Don’t laugh at me, this thing is actually my money xd).
                I don’t play games too often or much to say exactly, but in Elden Ring i haven’t noticed such things. But the issue is uncomfortable.

                I already removed Kaspersky because this crap was preventing me from downloading torrents ‍️

                qbittorrent is probably best and safe torrent client i ever knew.

                what about PSU… I bought one used from some guy that builds pc’s, by his words PSU was for about 1 year in use. I noticed it has foreign fan instead of original. The fan power is just straight out the case bended corner to the motherboard. (Also pretty noisy so i had to turn it to minimum i could 35%)
                Anyway, zero system shutoffs.
                I am not sure if its to blame, I don’t have enough money for this unit currently.

                Maybe It’s still something else?

                Comment

                • Tennobyte
                  PCHF Member
                  • Mar 2025
                  • 28

                  #9
                  Originally posted by Bruce
                  My suggestions;
                  [ul]
                  [li]remove Kaspersky. They do a removal tool; Removal tool for Kaspersky applications on Windows (kavremover) [/li][li]remove qBittorrent[/li][li]remove MalwareBytes[/li][li]unplug the Samsuing drive D:, only has one SMART category C3 showing errors but lets take it out of the loop for now[/li][li]do the same to F:[/li][li]in BIOS, disable XMP mode[/li][li]the PC Cooler GI-K series are rated Teir C - Low End, see here; PSU Tier List rev. 17.0g - Cultists Network - so not best to use in gaming rigs[/li][/ul]
                  You are on the limit for the power requirements for the RTX2070, see here; https://support.lumion.com/hc/en-us/...ly-do-you-need
                  Getting your hands on another PSU would be good to rule that unit out as potentially to blame.

                  Removing Kapsersky and MBAM will automatically re-enable Windows Defender, which is all the security you need these days. So if those two paid-for products are due to expire soon, I’d not renew them.

                  Your issue only happens while gaming?
                  Everything is fine if you are just reading documents, emailing, browsing, printing, etc.?
                  Unplug the samsung drive D:/? Uhhh when did seagate became samsung? Not to mention “samsuing” mistake.
                  Seagate drives is fine with abnormally high Seek Error Rate values. It’s their internal work shown in smart kinda.

                  Well, I have issues with screen recording performance and I get stuttering in Roblox Studio application (Don’t laugh at me, this thing is actually my money xd).
                  I don’t play games too often or much to say exactly, but in Elden Ring i haven’t noticed such things. But the issue is uncomfortable.

                  I already removed Kaspersky because this crap was preventing me from downloading torrents ‍️

                  qbittorrent is probably best and safe torrent client i ever knew.

                  what about PSU… I bought one used from some guy that builds pc’s, by his words PSU was for about 1 year in use. I noticed it has foreign fan instead of original. The fan power is just straight out the case bended corner to the motherboard. (Also pretty noisy so i had to turn it to minimum i could 35%)
                  Anyway, zero system shutoffs.
                  I am not sure if its to blame, I don’t have enough money for this unit currently.

                  Maybe It’s still something else?

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    My bad - Seagate it is.
                    D:\ is the important point.

                    No drama on doing, or not doing, what you want. It is after all your PC.
                    My suggestions were simply that - suggestions, things to address trying to logically work through the issue and crossing off potential causes.

                    I’ll let others chime in with their suggestions. (y)

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      My bad - Seagate it is.
                      D:\ is the important point.

                      No drama on doing, or not doing, what you want. It is after all your PC.
                      My suggestions were simply that - suggestions, things to address trying to logically work through the issue and crossing off potential causes.

                      I’ll let others chime in with their suggestions. (y)

                      Comment

                      • Tennobyte
                        PCHF Member
                        • Mar 2025
                        • 28

                        #12
                        Originally posted by Bruce
                        My bad - Seagate it is.
                        D:\ is the important point.

                        No drama on doing, or not doing, what you want. It is after all your PC.
                        My suggestions were simply that - suggestions, things to address trying to logically work through the issue and crossing off potential causes.

                        I’ll let others chime in with their suggestions. (y)
                        Thanks anyway. It worth a try. I am not sure if unplugging hard drives will change the situation, because I remember same stuttering far ago when my system was on SSD and no hard drives present. Just it gets too frustrating to ignore. I will consider changing PSU later, but not experiencing troubles with it at the moment. I’ll wait if someone else comes up with other ideas.

                        Comment

                        • Tennobyte
                          PCHF Member
                          • Mar 2025
                          • 28

                          #13
                          Originally posted by Bruce
                          My bad - Seagate it is.
                          D:\ is the important point.

                          No drama on doing, or not doing, what you want. It is after all your PC.
                          My suggestions were simply that - suggestions, things to address trying to logically work through the issue and crossing off potential causes.

                          I’ll let others chime in with their suggestions. (y)
                          Thanks anyway. It worth a try. I am not sure if unplugging hard drives will change the situation, because I remember same stuttering far ago when my system was on SSD and no hard drives present. Just it gets too frustrating to ignore. I will consider changing PSU later, but not experiencing troubles with it at the moment. I’ll wait if someone else comes up with other ideas.

                          Comment

                          • xrobwx71
                            PCHF Moderator
                            • Mar 2023
                            • 1067

                            #14
                            Originally posted by Tennobyte
                            [COLOR=rgb(184, 49, 47)]I am not sure if unplugging hard drives will change the situation,
                            [/COLOR]
                            [COLOR=rgb(184, 49, 47)]
                            It certainly helped here. https://pchelpforum.net/threads/ever...04/post-201844

                            We go through these steps to rule out each component, not guess if it’s the culprit or not.
                            Originally posted by Tennobyte
                            I will consider changing PSU later
                            I would consider changing it now. It’s a low tier PSU that is not adequate for the 2070.[/color]

                            Comment

                            • xrobwx71
                              PCHF Moderator
                              • Mar 2023
                              • 1067

                              #15
                              Originally posted by Tennobyte
                              [COLOR=rgb(184, 49, 47)]I am not sure if unplugging hard drives will change the situation,
                              [/COLOR]
                              [COLOR=rgb(184, 49, 47)]
                              It certainly helped here. https://pchelpforum.net/threads/ever...04/post-201844

                              We go through these steps to rule out each component, not guess if it’s the culprit or not.
                              Originally posted by Tennobyte
                              I will consider changing PSU later
                              I would consider changing it now. It’s a low tier PSU that is not adequate for the 2070.[/color]

                              Comment

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