Problem with bt headset marvo hg9066w

[PeterOz]

Works on phone and not computer.
I would suspect faulty dongle.

[zaludjen]

Does the microphone appear under sound settings?
Does the microphone work when wired? If it fits into the same connector then ensure it is fully inserted.
I take it your PC doesn’t natively have Bluetooth so I wonder if it is the case that the Bluetooth USB needs to be audio capable or something.

1. No it doesnt, just the Headset shows up
2. It does, its detachable from the headset so i just literally fit it into the front panel of the pc case, immediately showed up and worked flawlessly, and yeah it is fully inserted in the headset.
3. Had to buy external usb Bluetooth Dongle to connect the Headset

Works on phone and not computer.
I would suspect faulty dongle.

Yeah, thats what im assuming too, i ll try to connect the dongle on my brothers PC and see if it still causes problems, will let you guys know when i do it, just came home from 14hr shift

[PeterOz]

just came home from 14hr shift

The day is still young

[Bastet]

Sounds like the dongle isn’t audio/microphone compatible. Which adapter did you buy?

[Bruce]

@zaludjen - any news?

[zaludjen]

@zaludjen - any news?

Tbh didnt tinker with it last few days, couldnt grab any time, but noticed that whenever i accidently touch the dongle it losts connection to the pc immediately, have to remove it, then plug it back in for it to work again so i guess its faulty dongle
Btw, i downloaded program called snappy driver installer to try installing ALL drivers up to date, no BT drivers found but one other program for drivers shows the drivers date for BT is year 2006 o.O

[Bruce]

I haven’t heard of Snappy Driver, but generally speaking those sort of ‘driver installer’ programs are crap and should be avoided.
They have a bad reputation of at least getting the drivers wrong and making things worse, or at worse, simply being a delivery avenue for malware.

Take what it says needs updating with a grain of salt, then go and look for the drivers from the actual manufacturers websites.
Most drivers for motherboard hardware these days come part of the regular Windows Updates. It tends to be only the 3rd party add-on cards like graphics or surround sound audio cards that may need manually checking, but even these usually install their own ‘phone home’ software to check for updates.

[Bruce]

@zaludjen - any progress?

[PeterOz]

haven’t heard of Snappy Driver, but generally speaking those sort of ‘driver installer’ programs are crap and should be avoided.

So true
Came across snappy on another forum I work on.
Same answer from other Techs - Avoid

[Bruce]

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