Problem with bt headset marvo hg9066w

[zaludjen]

Hello, im new to this forum and i hope i posted it in right thread.
Well my problem is that i bought this headset, bought the usb bluetooth dongle to connect the headset, sound works fine, but microphone doesnt work, it works on my phone when i connect it, sounds pretty good, but on pc it just doesnt get recognized, tried to configure it but idk whats the problem. Do you guys have any idea what it could be?

[veeg]

Hello

Check your device manager and see if there are any driver updates .

[Malnutrition]

[ul]
[li]Check Sound Control Panel > Recording tab[/li][li]Right-click, show disabled devices[/li][li]Enable Bluetooth Headset microphone.[/li][/ul]

[zaludjen]

Hello

Check your device manager and see if there are any driver updates .

Hi

Already did that, checked every possible driver

[zaludjen]

[ul]
[li]Check Sound Control Panel > Recording tab[/li][li]Right-click, show disabled devices[/li][li]Enable Bluetooth Headset microphone.[/li][/ul]

[ATTACH type=“full” size=“399x455”]14946[/ATTACH]
Tried that before, but never had that setting to enable it

[Malnutrition]

Open device manager.
Hit the windows Key and R at the same time.
Type [COLOR=rgb(243, 121, 52)]devmgmt.msc
Hit enter.

1. Uninstall your existing bluetooth stack (driver software that came with the bluetooth adapter).
2. Reboot your computer and click “Cancel” when Windows asks for the driver.
   3.Run BluetoothDriverInstaller.exe and follow instructions of the wizard.

Download and install the BluetoothDriverInstaller_x64.exe this tool will usually find a decent generic blue tooth driver for your machine.[/COLOR]

[zaludjen]

I followed all your steps, but when i reboot the pc the “drivers” are back on and it just connects back to my headset
Btw its a usb dongle, it didnt come with any drivers, Windows installed it by itself.. tried without rebooting but it just gives me this error:
Removing existing driver …
Error: System Error. Code: -536870389.

[Malnutrition]

Take a look here and make sure it is not a windows setting:

https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011

[zaludjen]

Take a look here and make sure it is not a windows setting:

https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011

Yeah i tried all of that already multiple times, tried it again now, no luck…starting to think its problem with this usb dongle

[Malnutrition]

Perhaps create a new user and see if it works there.

[Malnutrition]

@Bastet @xrobwx71 @PeterOz @Bruce

I have tagged some more people to take a look, perhaps someone else has an idea

[zaludjen]

Perhaps create a new user and see if it works there.

Nope, same thing

[veeg]

Is your windows OS up to date ?

[zaludjen]

Is your windows OS up to date ?

Yep, updated and activated, when i get home i will try reinstalling it or might get win 11

[Bastet]

Does the microphone appear under sound settings?
Does the microphone work when wired? If it fits into the same connector then ensure it is fully inserted.
I take it your PC doesn’t natively have Bluetooth so I wonder if it is the case that the Bluetooth USB needs to be audio capable or something.