Black screen and game crash

[jibob]

One more question, are you playing through Steam?

Nope , im mostly playing call of duty ( in battle.net) and arena Breakout infinite wich has its own launcher

[jibob]

When changing the graphics drivers, did you use the DDU utility?

welll, i dont want to speak too soon but ive done 2 loonng game in Call of Duty and so far no problem !! seems like DDU was the way to go !!!

Thank you so much for your help , without you all i could never have find that by myself

[jibob]

Nevermind , i did a game of Arena breakout and my game crashed again , i really dont know what to do …

[Malnutrition]

We can debloat your machine and remove items that hog resources like Cortana, Onedrive, Edge and other preinstalled crap that MS pushes on people if you wish. Doing this can free up resources that can then be dedicated to gaming, but that is up to you.

[jibob]

We can debloat your machine and remove items that hog resources like Cortana, Onedrive, Edge and other preinstalled crap that MS pushes on people if you wish. Doing this can free up resources that can then be dedicated to gaming, but that is up to you.

i mean , with the pc ive got , those ressource arent supposed to be a problem , isnt it ?

[Malnutrition]

Like I said up to you. No worries if not. (y)

[jibob]

little update : now when i crash theres the error from adrenaline saying that my drivers Timed out , dont know if it says something to you !

[Malnutrition]

@Bruce

[Pyro]

48℃ at idle/Speccy is a little warm, have you monitored your temps leading up to the crash?

This is my laundry list, it’s a good starting point for troubleshooting and should get you an idea what’s going on, none of these should impact a warranty claim:

1. Try running the following programs, also try to keep at least 25-30% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don’t have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.

These will free up some space, but you may need to relocate/delete files to reach the suggested free space.

1. Disable any overclocking or changes to power/performance settings

Undo any overclocking or BIOS tweaks you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, high performance/ultimate performance is only beneficial on gaming laptops where it needs that extra boost.

1. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn’t hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn’t cause any issues, better to be safe than sorry.

1. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.

Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.

[Bruce]

What was the outcome of running the rig with only one monitor for a while?

[Bruce]

Logged in and didn’t respond.
To re-open, go here, select a Member, click Send direct message and give the thread title.

[Bruce]

Re-opened at OP request.

[jibob]

Hey everyone , so.. Little update ! I tought by updating the bios and chips et, but didnt work , i trier plates many games and it seems like its mostly (and only) happening in call of duty and arena Breakout infinite , i tried battlefield and nothing happen… ive seen some spikes in the perf but other than that nothing … ive got no idea on what to do now ! I kind of dont want to order a new want ( its not cheap :’) )

[jibob]

And I swapped the gpu into another friend pc , the problem is really in the gpu , but now its not doing it anymore , its like a non constant problem …

[Pyro]

Did you ever run DDU?

Did you try the steps I laid out in Post #24?