PC crashing when gaming

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  • George_Acsinte
    PCHF Member
    • Nov 2024
    • 8

    #1

    PC crashing when gaming

    Hello,

    I own this set up for the past 18 months with no issues until begining of the week.
    I have the following:
    Nvidia RTX 3070
    I5 13400k
    Crosshair rams 4x8gb
    Crosshair cv650 power supply.

    As of this week the PC started crashing when playing any games and the fan RGB lights were flickering prior the crash.
    I have ran multiple benchmark stress tests using 3DMark and 3 out of 4 times it doesn’t crash and the software doesn’t recognisr any issues, the time that crashes doesn’t record anything. I have tested cpu with no problems but it seems that GPU is failing under stress, all drivers are up to date, GPU cleaned, re-socketed but the problem seems to stay.
    I have swapped ram sticks trying to see if this sorts the problem but it didn’t (when PC is crashing the motherboard light for DDR lighta up red.
    I have checked all the connections and everything is the way is meant to be and no changes were made to the pc recently to cause this issue.
    I have a video when it crashes, I am thinking that the power supply might be faulty because the RGB fan lights starts to flicker when GPU starts working and can’t see any other reason between the connection.
    Temperatures and usages while gaming are normal and below 70 degrees.
    There is a video when it crashes:

    [MEDIA=youtube]Gh4FCN4ujes[/MEDIA]
  • xrobwx71
    PCHF Administrator
    • Mar 2023
    • 1058

    #2
    I’m going to call the PSU. It’s right at the recommended output and it’s rated Tier C Low end here.

    Look for a PSU for the 3070 in the 800-watt range, Gold Rated with at least a 10-year warranty.

    @phillpower2

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      Where do the RGB lights draw their power, from the PSU or the mobo?

      Let’s do a full workup of your system.
      No personal data is published and everything shown is safe.
      1. Download Speccy by Piriform.
        In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
        Paste that link into your post. Is Speccy safe?
      2. Download GetSystemInfo by Kaspersky.
        In GSI, click Start. (takes about 10mins)
        It makes a ZIP file on your desktop, drag that to their GSI Parser site.
        Once analysed, paste the newly created URL into your post.
      3. Download MiniToolBox by Farbar.
        In MTB, tick List Installed Programs, click Go then close the program.
        A file MTB.txt is created in the same folder, attach that to your post.

      Comment

      • George_Acsinte
        PCHF Member
        • Nov 2024
        • 8

        #4
        Originally posted by Bruce
        Where do the RGB lights draw their power, from the PSU or the mobo?

        Let’s do a full workup of your system.
        No personal data is published and everything shown is safe.
        1. Download Speccy by Piriform.
          In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
          Paste that link into your post. Is Speccy safe?
        2. Download GetSystemInfo by Kaspersky.
          In GSI, click Start. (takes about 10mins)
          It makes a ZIP file on your desktop, drag that to their GSI Parser site.
          Once analysed, paste the newly created URL into your post.
        3. Download MiniToolBox by Farbar.
          In MTB, tick List Installed Programs, click Go then close the program.
          A file MTB.txt is created in the same folder, attach that to your post.
        I am at work tonight, tomorrow when I wake up I will follow your steps and post the links.
        I am not very sure about the power supply of the fans, I’ll check and let you know.
        Thank you!

        Comment

        • Bruce
          PCHF Member
          • Oct 2017
          • 10697

          #5
          Cheers.
          If the RGB’s are coming straight from the PSU, then yes, that would point the blame at the PSU.
          If they come off the motherboard, it could still be the PSU as those mobo header draw straight from the PSU, via a few registers and capacitors.

          Even if it’s not directly the PSU, it is a poor one from the get-go, so replacing that would be my first option if it was my rig.

          Comment

          • George_Acsinte
            PCHF Member
            • Nov 2024
            • 8

            #6
            Originally posted by Bruce
            Cheers.
            If the RGB’s are coming straight from the PSU, then yes, that would point the blame at the PSU.
            If they come off the motherboard, it could still be the PSU as those mobo header draw straight from the PSU, via a few registers and capacitors.

            Even if it’s not directly the PSU, it is a poor one from the get-go, so replacing that would be my first option if it was my rig.
            I do think as well that PSU might be the issue because I don’t see any other connection between flickering RGB’s when GPU requires power, all the successfull gpu stress tests showed no issues.
            Any recomandations for a good PSU? I will order it tonight and if that does not sort the issue I will just return it

            Comment

            • xrobwx71
              PCHF Administrator
              • Mar 2023
              • 1058

              #7
              PSU Tier List will help you to choose the best PSU out of hundreds of models on the market. From budget to the highest end Power Supplies.

              The Seasonic GX 850 would be a good start.
              What motherboard do you have?

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                Originally posted by George Acsinte
                Crosshair cv650 power supply.
                Based on the CV650 model I take it that you mean Corsair, CV = Corsair Value which is a range that Corsair recommend be used for the below;
                CORSAIR CV power supplies are ideal for powering your new home or office PC,

                You have a gaming quality rig that needs to be powered accordingly;

                As already advised and dictated by the present GPU your build needs a 650W or above Gold efficiency rated PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty minimum but preferably ten.

                [COLOR=rgb(44, 130, 201)]Edit to add: Do you already have an account with the username AndroidOS[/COLOR]

                Comment

                • George_Acsinte
                  PCHF Member
                  • Nov 2024
                  • 8

                  #9
                  Originally posted by Bruce
                  Where do the RGB lights draw their power, from the PSU or the mobo?

                  Let’s do a full workup of your system.
                  No personal data is published and everything shown is safe.
                  1. Download Speccy by Piriform.
                    In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
                    Paste that link into your post. Is Speccy safe?
                  2. Download GetSystemInfo by Kaspersky.
                    In GSI, click Start. (takes about 10mins)
                    It makes a ZIP file on your desktop, drag that to their GSI Parser site.
                    Once analysed, paste the newly created URL into your post.
                  3. Download MiniToolBox by Farbar.
                    In MTB, tick List Installed Programs, click Go then close the program.
                    A file MTB.txt is created in the same folder, attach that to your post.
                  Hello again,

                  @xrobwx71 My mother borad is: ASUSTeK COMPUTER INC. PRIME B660-PLUS D4 (LGA1700)
                  1. Speccy link: http://speccy.piriform.com/results/R...mK733D21kVJyjI
                  2. GSI link: GetSystemInfo (GSI) Parser: PC Compatibility Checker
                  3. I have attached the MTB.txt

                  I have checked where the power comes to fans and the RGB module is connected from PSU
                  I have ordered last night a Corsair RM850e (2023) Gold - it will arrive tomorrow or Monday

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #10
                    Originally posted by phillpower2
                    [COLOR=rgb(44, 130, 201)]Edit to add: Do you already have an account with the username AndroidOS
                    [/COLOR]
                    [COLOR=rgb(44, 130, 201)]
                    You never answered the above.[/color]

                    Comment

                    • George_Acsinte
                      PCHF Member
                      • Nov 2024
                      • 8

                      #11
                      Originally posted by phillpower2
                      You never answered the above.
                      Hey Phill,
                      I don’t remember having a different account here and not with that name. I’ve been with Apple since Iphone4 and never used that sort of username anywhere.

                      Comment

                      • xrobwx71
                        PCHF Administrator
                        • Mar 2023
                        • 1058

                        #12
                        Thanks for answering the question and please let us know how it goes after the new PSU install.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15206

                          #13
                          Something is off as you are both using the same IP address and from near London, possibly Croydon, very odd, reason I asked btw is in case your account got detected as Spam which can happen when a member creates more than one account, see the attached below;

                          A revision on the PSU that is required, you actually have an ASUS branded RTX 3070 and not a stock Nvidea card, this means that you actually need a 750W or above PSU from the same brands and of the same spec.

                          Comment

                          • George_Acsinte
                            PCHF Member
                            • Nov 2024
                            • 8

                            #14
                            Originally posted by phillpower2
                            Something is off as you are both using the same IP address and from near London, possibly Croydon, very odd, reason I asked btw is in case your account got detected as Spam which can happen when a member creates more than one account, see the attached below;

                            A revision on the PSU that is required, you actually have an ASUS branded RTX 3070 and not a stock Nvidea card, this means that you actually need a 750W or above PSU from the same brands and of the same spec.
                            That’s strange, I was connected to work wifi when I first logged in, maybe another colleague of mine accessed the forum at some point from work? I live near London but like 30-40 miles away from Croydon. But it was not me 100%

                            Regarding the PSU, i am waiting for the delivery and I will update you when I’ve installed it.
                            Thank you for helping

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15206

                              #15
                              What PSU have you purchased.
                              Originally posted by George Acsinte
                              I was connected to work wifi when I first logged in,
                              Please desist from doing this. for legal reasons and forum rules we will not help with computers connected to any network and likewise any computer that is not specifically owned by the person that is asking for help.

                              Comment

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