Audio Not Detected Only Hearing Static from Port

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  • retribution23
    PCHF Member
    • Jan 2017
    • 37

    #1

    Audio Not Detected Only Hearing Static from Port

    This only happened today I noticed that my PC automatically used the monitor speakers instead of the audio port on my PC (I usually detach my audio cable from my headphones end of day and plug it back when I start playing so the first few minutes of my computer use of the day has no sound). When I plugged in my headphones I can only hear static.

    I tried uninstalling/reinstalling my audio driver but it doesn’t work. I’ve also tried disabling/reenabling the audio on the BIOS side but that hasn’t worked as well. Any help?
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Try rotating the plug a little to left to right. When you insert it.

    Comment

    • retribution23
      PCHF Member
      • Jan 2017
      • 37

      #3
      Hi! A while ago it just had static when rotating the plug or when it’s plugged in. Now I’ve done booting in linux to see if it’ll detect (no dice) and visually checking on the mobo if it’s fried or something (it looks okay?). Now when I booted it up there’s no static anymore but the jacks aren’t working.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Ok, let get more help.

        @PeterOz

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4191

          #5
          Most pc’s have a jack front and back
          Have you tried both?
          Can you insert into another jack and tell it is for sound?

          Comment

          • retribution23
            PCHF Member
            • Jan 2017
            • 37

            #6
            Both aren’t working. I might have to RMA this motherboard. I tried reinstalling the driver but it doesn’t work. It also doesn’t get detected by linux. Bought a USB soundcard for now just to get work done.

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10702

              #7
              Sounds like RMA would be the next logical choice since you have tried multiple OS’s and jacks.

              Comment

              • retribution23
                PCHF Member
                • Jan 2017
                • 37

                #8
                Yup I have RMA-ed the board. Good thing there was a spare AM4 mobo at my place. Took a while to get it working but it’s okay now. Thanks!

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4191

                  #9
                  Does the RMA give you a new or repaired board back?
                  Or are you sticking with the AM4

                  Comment

                  • retribution23
                    PCHF Member
                    • Jan 2017
                    • 37

                    #10
                    Not sure yet. I’d have to follow up with them. The board is a Gigabyte B550M, surprising that the sound just failed on me, but I guess that’s just luck.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      OK, sounds like a plan.
                      Let’s close this for now, at least until the new mobo in installed.
                      Let us know how you get on.

                      Comment

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