Extreme ping spikes (1000+) or full disconnection

[tayloristhe]

About 3 weeks ago my PC started to have ping spikes that vary from 300-2000. My sister’s PC runs perfect on the wifi and I switched our wifi adapters out as we both have the same one and that has done nothing. I’ve updated every driver I could think of, done a full reset/wipe of my pc, and am now starting to think it is one of my pc components causing this issue. I don’t know too much about computers and would really love help. Thanks.

[veeg]

Hello

Do you still need help ?

[Bruce]

Let’s do a full workup of your system.
No personal data is published and everything shown is safe.

1. Download Speccy by Piriform.
   In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
   Paste that link into your post. Is Speccy safe?
2. Download GetSystemInfo by Kaspersky.
   In GSI, click Start. (takes about 10mins)
   It makes a ZIP file on your desktop, drag that to their GSI Parser site.
   Once analysed, paste the newly created URL into your post.
3. Download MiniToolBox by Farbar.
   In MTB, tick List Installed Programs, click Go then close the program.
   A file MTB.txt is created in the same folder, attach that to your post.
4. No software interrogates the Power Supply Unit so list the make/model.
5. Go to www.speedtest.net and screenshot your network speeds.

[Bruce]

@tayloristhe - any update before we close this?

[Bruce]

No response.
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