Randon Reboots Updated.

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  • Penfold7
    PCHF Member
    • Jul 2021
    • 165

    #1

    Randon Reboots Updated.

    Hi
    Adding this (If needed can a Mod merge with the original thread) @phillpower2
    So finally managed to get all of this done, with work commitments and having to go away getting in the way.

    I pulled the Mobo out of the case, glad I did as the wrong screws had been used and I could pull them out with my fingers!!. Removed and reseated everything. Put back into the case with correct motherboard screws and put it all back together.
    Updated BIOS to the most recent version, as it was woefully out of date, and reset BIOS to the default values.
    Reinstalled Windows as per instructions in previous thread to the letter.
    Updated Windows

    During the Windows update it started to randomly reboot again, with the same error message in Event viewer

    WHEA Logger
    Event ID 18
    A Fatal hardware Error has occured.
    Processor APIC ID 8
    Error type Cache Hierarchy Error

    Im a bit stumped now. i was going to start in Safe mode, but as its a completely fresh install and it started doing it when nothing really apart from Windows and the GPU drivers had been installed, not sure what this would tell me.

    Im suspecting a Hardware problem, but has anyone any other ideas or troubleshooting steps to perform?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    So the entire 20 minutes (or so) installation process went smoothly and it only started rebooting when you were doing the Windows Updates part?

    If so, where in that timeline where were you; so Win install, reboot, chipset drivers install, Win updates…?

    Comment

    • Penfold7
      PCHF Member
      • Jul 2021
      • 165

      #3
      Windows installation went fine. Ethernet disconnected.
      Installed chipset drivers, GPU driver’s and audio drivers
      Connected to internet and started windows updates. During the cumulative update to windows 10, during this installation reboots started. I was concerned we were getting stuck in a reboot loop but the install eventually took.
      Exactly the same issues as previously

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        Previous thread here; https://pchelpforum.net/t/random-reb...-2#post-192382 has been re-opened.

        Will close this one to avoid confusion.

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