HDD problem?

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  • demoment
    PCHF Member
    • Jun 2024
    • 13

    #1

    HDD problem?

    Hello, first time posting here so apologies if I’m in the wrong sub-forum for this problem.

    I’ve been dealing with what I think has been a hard drive problem for the past year, maybe even 2, and I’ve shrugged it off and kind of just dealt with it.

    Whenever I’m using my hard drive at all (in some cases I can use it a little bit), it will peak at 100% usage and remain that way constantly while it’s being used. I’ve done my bit of research and found it could be either faulty or damaged in some way. This is what I think causes my pc to completely lock up sometimes and results in majority of the programs running to just start not responding for seemingly no reason, and also causes programs that should run smoothly on my pc to run extremely slowly and sometimes not at all.

    Also to note, on boot, my monitor has a series of black flashes in random intervals and quick succession, some flashes lasting longer then others (gpu problem?), and also for some reason my on screen keyboard pops up only for the “Welcome” screen when logging in.

    Any help would be muchly appreciated, already been to another pc help place and they didn’t respond unfortunately.

    Thanks heaps.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Check your hdd with this.. CrystalDiskInfo download | SourceForge.net

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      [COLOR=rgb(44, 130, 201)]If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

      Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

      Comment

      • demoment
        PCHF Member
        • Jun 2024
        • 13

        #4
        Originally posted by veeg
        Hello

        Check your hdd with this.. CrystalDiskInfo download | SourceForge.net
        I’ve installed it and it says all my drives are all Good with my SSD saying “Good, 87%”. Do you need any of the details below that panel?

        Comment

        • demoment
          PCHF Member
          • Jun 2024
          • 13

          #5
          Originally posted by phillpower2
          [COLOR=rgb(44, 130, 201)]If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

          Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          To publish a Speccy profile to the Web:

          In Speccy, click File, and then click Publish Snapshot.

          In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

          Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
          [/COLOR]
          [COLOR=rgb(44, 130, 201)]
          That should be it

          https://speccy.piriform.com/results/...mK0yEA1fXUtlQc[/color]

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Originally posted by phillpower2
            [COLOR=rgb(44, 130, 201)]If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).
            [/COLOR]
            [COLOR=rgb(44, 130, 201)]
            Not sure how you missed it but can we have the above, you have a few things going on there but before elaborating can you provide the information for what is the most important component in a computer;

            Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.[/color]

            Comment

            • demoment
              PCHF Member
              • Jun 2024
              • 13

              #7
              Sorry about that, I concluded in my head that the top was for more standardised desktop computers and not custom builds. Do you need both brand/model and PSU number or just one. I’ve attached (what I think) is the brand/model of my PC.

              I wasn’t sure if you two were working independently or not as you were asking two different questions so I thought to respond to both separately.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                No worries, as said the brand and model name or number of the power supply if you will.

                Comment

                • demoment
                  PCHF Member
                  • Jun 2024
                  • 13

                  #9
                  Since the PSU number isnt visible on the outside, will I have to take my glass side panel off? Since I don’t handle computers much on the inside, when taking off the glass is it best to leave it plugged in or out or? I’m just not too sure and don’t want to mess up anything.

                  (also where would my PSU even be, I just have a long black box running along that bottom of my pc that seems to cover it up)

                  Comment

                  • xrobwx71
                    PCHF Moderator
                    • Mar 2023
                    • 1067

                    #10
                    Always turn the PC off and unplug from the mains when opening the case, moving the case, or messing with anything inside the case, especially the PSU.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      The fact that you are having issues providing the information for such an important component does not bode well, for example,you have a high end GPU. an additional monitor hooked up, three storage devices + multiple USB devices of various sorts, so who and how was the PSU ever checked to see if it is capable of supporting all the above mentioned hardware.

                      Comment

                      • demoment
                        PCHF Member
                        • Jun 2024
                        • 13

                        #12
                        The PC was built by a computer store in my local area with parts chosen by the store themselves, having givin a budget, since I’m not too knowledgeable with building PCs. I could try and find the receipt papers for the PC, but since it was built almost over 4 years ago I’m not particularly sure where they would be (its 12am, so I could look for them properly tomorrow)

                        Comment

                        • demoment
                          PCHF Member
                          • Jun 2024
                          • 13

                          #13
                          I’ve attached a photo showing the brand of power supply, although I’m not sure I’ll be able to get inside of where it is without taking apart the box around it.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15209

                            #14
                            Good that you got the picture to us but bad news about the PSU itself, Cooler Master are on the avoid list as they have not made a top end unit for years.

                            Golden rule of gaming rigs is that you 100% need a minimum of a Gold efficiency rated PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, minimum of a seven year warranty but preferably ten.

                            The present PSU is rated as – Tier B • Mid-range here and your PC even though four years old is far from Mid range.

                            There are other things that need to be taken care of but I would definitely look to swapping in a 750W or above Gold efficiency rated PSU from one of the four previously mentioned.

                            Comment

                            • demoment
                              PCHF Member
                              • Jun 2024
                              • 13

                              #15
                              Thanks so much for the info, it’s hard to know who to trust in regards to PC specs as someone who knows very little about what goes on inside of them and what’s good and bad.

                              I hear a lot about compatibility, so would all of those brands be likely compatible with my rig or does it vary, if so, where and how should I find out if it is compatible or not.

                              As for the 100% hard drive problem, could that happen as a result of the power supply or is that a separate issue?

                              Again, thank you so much! I greatly appreciate all the info.

                              Comment

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