SSD going to sleep all the time

[Heisann999]

I have an SSD that I exclusively use for sound libraries. When working with music, every now and then the hard drive goes to sleep, and many times when I hit play in the software, I have to wait for the hard drive to wake up, before the music plays. How can I prevent this?

I have found some help/suggestions via Google, and I have tried the following, but it is not getting any better. The problem is still there.
[MEDIA=youtube]u1q6J7nTqGU[/MEDIA]

• Prevent Hard Disk from going to Sleep in Windows 11/10

I hope someone can help me solve this!

[Bruce]

Is this SSD connected internally to the motherboard, or is it in an external enclosure connected via a USB cable?

[Heisann999]

Is this SSD connected internally to the motherboard, or is it in an external enclosure connected via a USB cable?

It is connected internally.

[Bruce]

Let’s check a few things.
In Control Panel, go to Power Options.
Whatever plan you are on, click the [COLOR=rgb(44, 130, 201)]Change plan settings link, then click Change advanced power settings.
In the Hard Disk section, change all values to 0.
In the Sleep section, change Sleep After to 0.
Turn off hibernation by starting an elevated command prompt and type in powercfg -h off

Another thing to test, in BIOS, whatever SATA port the SSD in connected to, check that port in BIOS isn’t set to something strange like ‘sleep after x minutes’ or something like that.[/COLOR]

[Heisann999]

Let’s check a few things.
In Control Panel, go to Power Options.
Whatever plan you are on, click the [COLOR=rgb(44, 130, 201)]Change plan settings link, then click Change advanced power settings.
In the Hard Disk section, change all values to 0.
In the Sleep section, change Sleep After to 0.
Turn off hibernation by starting an elevated command prompt and type in powercfg -h off

Another thing to test, in BIOS, whatever SATA port the SSD in connected to, check that port in BIOS isn’t set to something strange like ‘sleep after x minutes’ or something like that.
[/COLOR]

[COLOR=rgb(44, 130, 201)]
I had already set Sleep section to 0.
I have now tried powercfg -h off.
None of these makes any difference. The problem is still there.
When it comes to BIOS, the SATA section does not have any ‘sleep after x minutes’ option.[/color]

[xrobwx71]

I have now tried powercfg -h off.

Did you reboot after this?

Let’s get a Speccy.

[HEADING=3]To publish a Speccy profile to the Web:[/HEADING]
[ol]
[li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]

[Heisann999]

Yes, I rebooted.
Here’s a link to the Speccy profile. I see that some of the text is in Norwegian. Just ask if you need me to translate something.

https://speccy.piriform.com/results/YJ7jAn8m5ovc8bWUIEswWus

[xrobwx71]

Is there anything in the Asus Armory Crate or the bundled Asus software that manipulates the drives?

Also, open an elevated command prompt.

Hit start, type cmd, then CTRL+SHIFT+ENTER
An elevated prompt should open.
In this prompt type powercfg /sleepstudy and hit enter.

It will save a file with path shown in the prompt. Upload this file in your next post, please.

[Heisann999]

The file didn’t show up in the window when I hit ‘attach files’, so I had to make an PDF. Hope that’s OK.

[xrobwx71]

No sleep states whatsoever. Hmmm.

Is there anything in the Asus Armory Crate or the bundled Asus software that manipulates the drives?

Can you check this?

[Heisann999]

Armoury Crate is not installed on my PC. Do I need that?
I don’t know if anything in the Asus software manipulates the drives. How can I check that? I have never been into that software.

[xrobwx71]

[ICODE] AcPowerNotification.exe Process ID: 4492 User: Rune_H Domain: Kontor2 Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\A cPowerNotification.exe Memory Usage: 28 MB Peak Memory Usage: 43 MB[/ICODE]

[ICODE] ArmouryCrate.Service.exe Process ID: 4588 User: SYSTEM Domain: NT-MYNDIGHET Path: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.Service.exe Memory Usage: 33 MB Peak Memory Usage: 1.02 GB[/ICODE]

From Speccy. No, you do not need it.

[Heisann999]

OK. So what do I do now?

[xrobwx71]

If you know how to create a restore point do so now.

Download Revo Uninstaller free and find the Armoury Crate entry and uninstall it.

https://www.revouninstaller.com/online-manual/uninstaller/

[Bruce]

@Heisann999 - any news?