Computer Crashes

[Derek_Kreyke]

Every once in a while, while using my PC (Optiplex 9010 i7 Small form factor), it crashes, and before it does so, it does this to the screen. Any help is greatly appreciated.
Thank you!

P.S. the cables nor the monitor seem to be causing the issue.
[ATTACH type=“full”]13583[/ATTACH]G

[veeg]

Hello

Have checked those temps during this time?

[Bruce]

+1 on the temps.

I’m guessing it’s about 10 years old.
Have you ever taken off the side cover and cleaned it out.
Check for dust buildup around the fan blades, air vents, and heat sinks.
If it is that old, may be worth replacing the thermal paste.

For good measure, I’d also be removing the memory sticks and graphics card (if one) and cleaning their circuit boards, contact pins and motherboard slots with a soft bristled brush.

[phillpower2]

(Optiplex 9010 i7 Small form factor

Shipped with very low spec, minimum upgrade potential, a poor quality 240W PSU and so is not therefore suitable for gaming.

Fwiw, nothing is crashing it is overheating, there is a world of difference both with the cause and the solution.

[Derek_Kreyke]

Hello

Have checked those temps during this time?

Hi Veeg, I have not yet. I think I will run stress tests and the Dell diagnostic system to hopefully get to the bottom of this. -Thank you for your response, Ill keep you posted.

[Derek_Kreyke]

+1 on the temps.

I’m guessing it’s about 10 years old.
Have you ever taken off the side cover and cleaned it out.
Check for dust buildup around the fan blades, air vents, and heat sinks.
If it is that old, may be worth replacing the thermal paste.

For good measure, I’d also be removing the memory sticks and graphics card (if one) and cleaning their circuit boards, contact pins and motherboard slots with a soft bristled brush.

Hi Bruce, thank you for responding!
I have not taken it apart yet, I will clean the PC out tonight.
Thanks again, I am hoping all it needs is a good clean.

[Derek_Kreyke]

Shipped with very low spec, minimum upgrade potential, a poor quality 240W PSU and so is not therefore suitable for gaming.

Fwiw, nothing is crashing it is overheating, there is a world of difference both with the cause and the solution.

Hopefully running some stress tests will target the issues if overheating is the issue. Thank you for your time and response!

[phillpower2]

You are welcome but be careful with any stress testing, if you still have the original PSU in there it could pop.

Please note that stress tests are only intended to check high end computers that have a lot of RAM, multi core CPUs, an add on GPU and a PSU that can handle the load.

[Derek_Kreyke]

You are welcome but be careful with any stress testing, if you still have the original PSU in there it could pop.

Please note that stress tests are only intended to check high end computers that have a lot of RAM, multi core CPUs, an add on GPU and a PSU that can handle the load.

Thank you! I didn’t know that, I’m glad I didn’t stress test it yet.

[phillpower2]

As the word implies stress = pushing something to see how far it can go before it gives way and on a PC that has no add on GPU all that gets stress tested is the CPU which is rather pointless because all that it does is heat the CPU and PSU up for no logical reason.

You are welcome btw

[Derek_Kreyke]

I think I have the answers I need to go from here. Thank you for everyone’s help! (:

-trying to figure out how to conclude this post. Maybe that is only something Mods can do…

[phillpower2]

Glad we could help, consider your thread concluded and thank you for letting us know (y)