Random Reboot / Critical Error 41 - Kernel Power

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  • Emz357
    PCHF Member
    • Feb 2024
    • 1

    #1

    Random Reboot / Critical Error 41 - Kernel Power

    My Corsair Pro A200 is out of warranty, its 2 years old. It keeps on having random restarts and on my event log its Critical Error 41 . It happens randomly either idle or playing games. I thought it was power supply problem so here are the things did so far:

    [ol]
    [li]change power cable[/li][li]went to repair shop and changed power supply (even attached now to ups backup power to regulate and make sure my power from house is ok)[/li][li]did all the youtube videos regarding power settings etc etc etc.[/li][li]reset windows 11[/li][li]reset to windows 10[/li][li]Changed NVME Boot drive hardware[/li][li]Removed Secondary HDD[/li][li]Bumped my fan speed to highest to make sure temps are good.[/li][/ol]
    None of this worked, it still gives me Critical error 41. It does this either if theres a load or just idling. No common pattern.

    Running out of ideas. Anyone?

    Problem is this machine is not designed to be upgradable, so I dont know how to proceed. This is the most disappointing machine i have /had so far. Corsair support sucks and technically told me its a disposable machine.

    Thanks in advance!

    =============================
    MAIN PROBLEM = happens randomly

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2/13/2024 10:31:04 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (70368744177664),(2)
    User: SYSTEM
    Computer: DESKTOP-1B3KPFR
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    ===========================
    COMPUTER : CORSAIR ONE PRO A200

    PROCESSOR
    AMD Ryzen 9 5950X

    GRAPHICS
    NVIDIA GEFORCE
    RTX 3080

    MEMORY
    64GB CORSAIR VENGEANCE LPX DDR4-3200

    STORAGE
    2TB PCIe Gen4 M.2 NVMe SSD

    2TB HDD
    MOTHERBOARD CHIPSET
    AMD B550/B
  • xrobwx71
    PCHF Moderator
    • Mar 2023
    • 1067

    #2
    The 41 error simply means the PC had an unexpected shutdown, meaning you did not choose the shutdown by going to start>shutdown.

    [COLOR=rgb(184, 49, 47)]What PSU did they put in? Make/model/output.
    Install Speccy.

    [HEADING=3]To publish a Speccy profile to the Web:[/HEADING]
    [ol]
    [li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol][/COLOR]

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Has anyone thought to do the following;

      Reseat the RAM & GPU.

      Check the temperatures, fan speeds and whether or not the liquid cooling is mounted/working properly.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Abandoned thread, closed.

        Comment

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