Stretched Screen (GPU?)

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  • Razorlity
    PCHF Member
    • Feb 2022
    • 9

    #1

    Stretched Screen (GPU?)

    What could be the problem and solution to this?

    I have tried installing the latest driver (Even the AMD Software AE), checked the display settings (normal), other solutions in the internet, etc. It will turn black after installing/selecting the updated driver, but doesn’t revert back to normal or change anything.

    PC Specs:

    Ryzen 5 2600
    A320-S2H V2 GIGABYTE
    8GB RAMSTA
    240GB KINGSTON SSD
    POWER COLOR REDRAGON RADEON RX 550
    1TB HDD SEAGATE
    XT SERIES 500 WATTS
  • Razorlity
    PCHF Member
    • Feb 2022
    • 9

    #2
    Maybe this could help identify the problem. Thank you!

    [ATTACH type=“full”]13206[/ATTACH]

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15205

      #3
      Originally posted by Razorlity
      XT SERIES 500 WATTS
      Can you post the actual brand and model name or number of the power supply and tell us how old it is.

      Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

      Comment

      • Razorlity
        PCHF Member
        • Feb 2022
        • 9

        #4
        Originally posted by phillpower2
        Can you post the actual brand and model name or number of the power supply and tell u how old it is.

        Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
        Here it is:

        Comment

        • Razorlity
          PCHF Member
          • Feb 2022
          • 9

          #5
          Originally posted by phillpower2
          Can you post the actual brand and model name or number of the power supply and tell u how old it is.

          Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          To publish a Speccy profile to the Web:

          In Speccy, click File, and then click Publish Snapshot.

          In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

          Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
          I can’t find the box. I hope this helps. Its 3 years old.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            Couple of things going on there but the main one is the PSU which I`m afraid is not of good quality.

            When there is an add on GPU present there must always be a good quality brand and spec PSU to support it, new GPUs require a minimum of a Gold efficiency rated PSU but older GPUs can get by with a minimum of a Bronze efficiency rated PSU from the likes of EVGA or Seasonic, these normally have either a three or a five year warranty and will be able to produce close to or exceed the claimed output.

            The present PSU has no minimum efficiency rating, the specs label admits that 432W is the max and last but not least it is out of warranty.

            There are a couple of things that you can do to improve this PCs performance but the priority is to get an appropriate PSU.

            Comment

            • Razorlity
              PCHF Member
              • Feb 2022
              • 9

              #7
              Originally posted by phillpower2
              Couple of things going on there but the main one is the PSU which I`m afraid is not of good quality.

              When there is an add on GPU present there must always be a good quality brand and spec PSU to support it, new GPUs require a minimum of a Gold efficiency rated PSU but older GPUs can get by with a minimum of a Bronze efficiency rated PSU from the likes of EVGA or Seasonic, these normally have either a three or a five year warranty and will be able to produce close to or exceed the claimed output.

              The present PSU has no minimum efficiency rating, the specs label admits that 432W is the max and last but not least it is out of warranty.

              There are a couple of things that you can do to improve this PCs performance but the priority is to get an appropriate PSU.
              I also use an AVR (1 month old (220v SECURE brand) as I needed to replace the old one (3 yrs old 220v ECO brand), because it started to smoke). The new AVR at times produces buzzing noise (coil whine if the term is correct) like a ticking bomb then stops, but it functions well and that’s the only issue. I’m just wondering if it has anything to do with the problem. I was playing a game (Audition Online) before it suddenly stretched mid game. I’m assuming it’s a PSU issue as you presumed, so is it safe to say that the only solution now is to visit a near PC shop? One more thing can I keep using it as it is or will I face more issues if left unresolved?

              P.S. Thank you for your help and patience as I’m really not good with this things. I hope I can still get some assistance from you in the future as well. Bless you kind Sir.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #8
                The GPU is the most demanding component in a PC when it comes to power consumption and the PSU is the most important component in a PC when it comes to providing clean, stable and adequate power, you 100% need a much better PSU and likewise you 100% should not use the computer until you have one, I have no idea what you mean by the screen stretched but something like a power spike will mess up the screen.

                You are welcome btw

                Comment

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