Newly built PC not displaying anything

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  • Wyatt_Cyrus
    PCHF Member
    • Nov 2023
    • 7

    #1

    Newly built PC not displaying anything

    Hi there, I recently built my first desktop PC, but when I went to boot it up, there was no display connection. Ram lit up, fans turned on, GPU lit up. I got a error code (1 long three short) which from what I could tell meant that the video card had some problem. I’ve tried reseating it and removing it entirely to allow for the iGPU to work , as well as checking power cables, without any change in the beep code or any display popping up on my monitor. The DisplayPort cable I’m using works and I’m not sure what else to test. My parts are

    [ul]
    [li]CPU: Ryzen 9 5900X[/li][li]GPU: RTX 4070[/li][li]RAM: Team T-Force 2x 16GBs[/li][li]MOBO: Gigabyte B550 Aorus Elite Ax V2[/li][li]CPU COOLER: Cooler Master Hyper 212 Black Edition[/li][/ul]
    Thanks!
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Make and model of the PSU

    Make and model of the RAM
    Originally posted by Wyatt Cyrus
    I’ve tried reseating it and removing it entirely to allow for the iGPU to work, as well as checking power cables, without any change in the beep code or any display popping up on my monitor.
    This is due to the fact that they CPU does not have GPU capabilities.

    Find and compare detailed product specifications for AMD products including processors, graphics cards, server accelerators, embedded processors.


    Check the BIOS to make sure that the proper version is installed for the hardware that you have.
    Originally posted by Wyatt Cyrus
    MOBO: Gigabyte B550 Aorus Elite Ax V2
    Which revision?
    Which will tell you what version of BIOS is needed.

    Comment

    • Wyatt_Cyrus
      PCHF Member
      • Nov 2023
      • 7

      #3
      PSU: EVGA SuperNOVA 850 G5, 80 Plus Gold 850W, Fully Modular, Eco Mode with FDB Fan, 10 Year Warranty, Includes Power ON Self Tester, Compact 150mm Size, Power Supply 220-G5-0850-X1
      RAM: Team T-Force Delta RGB 32GB (2 x 16GB) 288-Pin PC RAM DDR4 3600 (PC4 28800) Desktop Memory Model TF3D432G3600HC18JDC01

      Oh shoot, I didn’t realize that the CPU didn’t have the capabilities, does that mean I need a different CPU or do I need to do something else. I’m completely unable to see BIOS, so would I need to download it onto a flash drive?
      Sorry for the late reply, thank you!

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        Originally posted by Wyatt Cyrus
        [ul]
        [li]CPU: Ryzen 9 5900X[/li][li]GPU: RTX 4070[/li][li]RAM: Team T-Force 2x 16GBs[/li][li]MOBO: Gigabyte B550 Aorus Elite Ax V2[/li][/ul]
        Sorry to be the bearer of bad news but the MB shipped with BIOS version F2 and the Ryzen 9 5900X requires at least version F10, you can confirm this here

        The RAM is also a bit of a problem as the Ryzen 9 5900X can only handle up to 3200MT/s which means that XMP cannot be enabled and you will have to manually OC the RAM to the max of 3200MY/s.

        To help with the BIOS issue see Short Term Processor Loan Boot Kit please read the whole article so you see all suggestions before what is the last resort.

        Comment

        • Wyatt_Cyrus
          PCHF Member
          • Nov 2023
          • 7

          #5
          Alright, I have one final question, would it be worth sending back the CPU and/or motherboard and purchasing new ones that are more compatible?
          Thank you so much for your help!

          Comment

          • Wyatt_Cyrus
            PCHF Member
            • Nov 2023
            • 7

            #6
            Originally posted by Rustys
            Which revision?
            Which will tell you what version of BIOS is needed.
            I also found the revision if that helps. Its 1.2.

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Yes the revision is important since that will tell you which BIOS to update to for the CPU that you have.
              Originally posted by Wyatt Cyrus
              CPU: Ryzen 9 5900X
              https://www.gigabyte.com/Motherboard...rt#support-cpu

              Comment

              • Wyatt_Cyrus
                PCHF Member
                • Nov 2023
                • 7

                #8
                Originally posted by Rustys
                Yes the revision is important since that will tell you which BIOS to update to for the CPU that you have.
                Ok, I still don’t know how to find the specific download. I’m still pretty new to this. Do I just download the newest one from the manufactures website?

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Originally posted by Wyatt Cyrus
                  Do I just download the newest one from the manufacture’s website?
                  correct after you look at the CPU support to see which BIOS you need.
                  https://www.gigabyte.com/Motherboard...rt#support-cpu

                  Follow the install instruction for this BIOS update.

                  As always refer to your motherboards Manual and confirm confirm confirm confirm.

                  If unsure ask.

                  Comment

                  • Wyatt_Cyrus
                    PCHF Member
                    • Nov 2023
                    • 7

                    #10
                    Originally posted by Rustys
                    correct after you look at the CPU support to see which BIOS you need.

                    Follow the install instruction for this BIOS update.

                    As always refer to your motherboards Manual and confirm confirm confirm confirm.

                    If unsure ask.
                    Alright, I’ll do this then, I appreciate all your help!

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      Not a problem happy to help

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15206

                        #12
                        Originally posted by Wyatt Cyrus
                        Ok, I still don’t know how to find the specific download. I’m still pretty new to this. Do I just download the newest one from the manufactures website?
                        You can`t update the BIOS on that MB without a working CPU, that is why I provided the information that I did in my reply #4;
                        Originally posted by phillpower2
                        To help with the BIOS issue see Short Term Processor Loan Boot Kit please read the whole article so you see all suggestions before what is the last resort.

                        Comment

                        • Wyatt_Cyrus
                          PCHF Member
                          • Nov 2023
                          • 7

                          #13
                          It ended up being a faulty GPU which was DoA. Thanks for all the help!

                          Comment

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