When I try and play a game my my GPU shuts down.

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  • Finkr
    PCHF Member
    • Nov 2023
    • 4

    #1

    When I try and play a game my my GPU shuts down.

    CPU: Ryzen 7 2700x
    PSU: EVGA 600w
    GPU: Radeon RX 580 DUAL
    RAM: 32GB DDR4
    MB: MSI x470 Gaming Plux Max

    This is a new issue I can boot the pc fine it’s just when I try and play some games, the screens go black but I still have input. They flicker and it restarts to the main menu but sometimes the screen never comes on and you have to manually restart the PC.

    Side note there are red lights on my GPU and RAM they have always been there and it’s worked fine till now so never touched or looked into it.

    I have upgraded the RAM. I don’t need any more Watts as it’s the right amount. The CPU has been upgraded

    Let me know if you want a video of the issue.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Download and post.



    To post.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    @Pyro

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    • Finkr
      PCHF Member
      • Nov 2023
      • 4

      #3
      Hello there I have done all of that.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Originally posted by Finkr
        I don’t need any more Watts as it’s the right amount.
        It’s not just about having the required watts, the amount of amps on the +12V rail, the age of the PSU and the efficiency rating are all equally important.

        What you describe can be caused by a weak PSU and the beeps a result of a problem with the power good signal between the PSU and the MB.

        What is the exact model name or number of the PSU and how old is it.

        Observations from your Speccy report;

        You need to update to the latest BIOS, one of the previous version has a Windows 11 fix for the TPM ( trusted platform module ) that Windows 11 requires but rather than upgrade just to that version you may as well go for the latest rather than perhaps having to upgrade again.

        When you installed Windows 11 you did not immediately afterwards install the system drivers.
        Originally posted by Finkr
        I have upgraded the RAM.
        The RAM is not appropriate for your CPU, AMD state here up to 2933MHz and if you have XMP or DOCP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

        Ryzen CPUs are also notorious for not liking slow RAM and you presently only having the RAM running at 2666MHz will not get you the best performance from the CPU.

        You have three monitors hooked up to an old GPU and a potentially weak PSU.

        Comment

        • Finkr
          PCHF Member
          • Nov 2023
          • 4

          #5
          Okay, I have updated my BIOS.
          The RAM I have brought is “3600 MHz” But it only comes out to “2666MKz” Do you know why?
          Finally, should I upgrade my PSU and if so whats watts should I get?

          The PSU is “EVGA 100-W1-0600 600W Black power supply unit”
          It’s around 3 years old.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Originally posted by Finkr
            The RAM I have brought is “3600 MHz” But it only comes out to “2666MKz” Do you know why?
            Yes and was explained in my reply #4;
            Originally posted by phillpower2
            The RAM is not appropriate for your CPU, AMD state here up to 2933MHz and [COLOR=rgb(184, 49, 47)]if you have XMP or DOCP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.
            [/COLOR]
            [COLOR=rgb(184, 49, 47)]
            If you had the correct RAM you could just enable XMP and the BIOS would auto OC the RAM to 2933MHz

            The PSU is so poor that when tested it rated as – Tier F • Replace immediately

            To reduce the load on the GPU and PSU you should stick to having only one screen connected until you have an appropriate PSU.

            Now that the BIOS has been updated, shutdown and disconnect two screens then restart to see if the beeps are gone.[/color]

            Comment

            • Finkr
              PCHF Member
              • Nov 2023
              • 4

              #7
              Okay, thanks for all the help!
              I have bought a new 750W PSU.

              Thanks for the help and you can close this now.

              Comment

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